A waste of money. Bad support and they are not very technically savvy.
Reviewed on 2021-05-03T12:42:11
I am not surprised by their response I just received after posting my review. The link they give isfor a review page that THEY CREATED and doubtful that there are any bad ones as they have control over what is published or not. Rather than addressing my complaints, they accuse Trustpilot of leaving fake reviews. They are accusing me of a fake review. I can produce proof of purchase if required. My review STARTS HERE and I stand by it. I have made several small HTML websites but find WordPress has a very steep learning curve so I looked around to find a developer. The reviews I saw for STK made me choose them. Now I wonder who wrote those reviews. I did not buy a theme from SKT but asked them to make a small website. They asked for $300 and later for I asked for a simple hotel booking system, which was an additional $200. I sent them images and what they produced was very average. I could not access the booking system to change a few spelling mistakes as it was built-in. This would keep me locked into them in the future. I checked the HTML and it appeared that they had used a basic WordPress add-on that only cost a few dollars, resold it to me for $200 and they were incapable of adding a calendar availability function (using iCal). When I asked them to explain several aspects, they told me that they had worked 40 hours and that they could give me the documentation if I paid another $400. I also noticed that you can buy features or widgets for around $99 apiece. Once you understand WordPress the same widgets are either free or nowhere near what STK charge? I can be conned once but not twice. In conclusion, they overcharge, you can get much better themes for less, their support is very minimal. Remember that a theme looks good before you buy it. After you buy it and add your images and your text, it will look nothing like the preview. That's the same for ALL themes. Avoid SKT. buy any basic theme and go from there. The end result is only as good as your images and your text.read more
Reviewed on 2021-05-01T18:13:09
the theme that I saw on sale does not correspond to my expectations. the dashboard to build the site is optional very poor and you do not have enough parameters to buid a site.they put my order on suspended statut and i can't download the theme that i bought.
I don't recommand this site. in addition they promised me to provide 4 free plugins and I did not receive anything.read more
An excellent support team
Reviewed on 2021-03-19T19:36:12
For almost 5 years we have been using SKT themes. We have designed more than a hundred web pages withtheir themes and whenever we have had a problem they have solved it for us easily and quicklyread more
Great support, good looking themes
Reviewed on 2021-03-19T15:07:42
I have used these themes on several client accounts now. The themes are really well designed and function really well.Above all, the support is great, Shri provides a great service, with quick response times and solutions. I would highly recommend.read more
Excellent theme design and fantastic…
Reviewed on 2021-03-18T13:11:23
Excellent theme design and fantastic support. It is a real rarity to get such prompt service from support departments.Well done to all at SKTread more
Misleading offer - be aware! They sold you by omitting information
Reviewed on 2021-03-09T14:22:45
This provider of WP themes and plugins with an extremely attractive presentation catches my attentiondue to the fact that I really needed some kind of help for one of the online development media of our brand. I found them through thorough research on the Internet because I did not pay an annual fee for Elementor, which I consider unattractive.
I contacted them through their chat and found out that I can buy all the themes and plugins for only 99 USD. 6 plugins were mentioned on their offer, I started counting them and I found 8 plugins. After a few minutes, they told me that all of them are sold and I discovered that they changed from 6 plugins to 8 plugins. At that moment I should have stopped and realized that they are fisherman looking for suckers.
I made the stupid decision to buy all package, I entered into my account where there are links to download that have no whatsoever connection with the content of it. You have to idea that is a theme or a plugin. All right I said to my self. Finally, I managed to find the perfect theme for my project. I installed it on my WP admin page and there was my big surprise. What did I found initially on their website at the themes link was not on my WP admin page. I installed the SKT builder I tried a few days without hope.
So, I contact them for help.
"Will be resolved in 30 minutes. Sorry for the trouble." was the response, on Mar 4, 2021, 8:14 AM. Their 30 min took them not 30 min but till Mar 8, 2021, 5:45 AM. Letting apart the fact that they erased my login credentials have no idea why they succeeded to instal the proper theme but not relying on their SKT builder that I found extremely intriguing. After another series of emails, I found that my theme was not made with the SKT builder but with Elementor.
At this time I found in their last email that
"And our 195 themes are using Elementor page builder and rest 55 are using SKT Builder."
But at the purchasing moment, this fact is not presented which theme is for which builder.
Be careful that on their page something is sold to you by omitting information.
I offered them a solution regarding our dispute, to buy the theme and to receive a refund for the rest. They refused. Their honour cost $60, this is their price of dealing with a customer that demonstrated to them that the way in which they conduct their business is wrong. For them, $60 is more important than an honest and fair business! Sad! Very sad!
Answer to the response.
I'm not here to get into controversy with nobody. As a summary of what I already mentioned, you as the buyer should know and be informed that you buy themes created on Elementor builder in the proportion of 195 themes to 55 themes created on SKT builder name. The misleading arise by the fact that you are on the SKT webpage and as a viewer, you tend to create the false impression that all of it is done on SKT builder plugin. And they hid this fact. In reality, they sell you something under the false assumption because 78% of their package is made on Elementor, claiming that you buy SKT which is not true, you buy only 22% of the package made on their SKT plugin. So, be informed!read more
Excellent service for me and the…
Reviewed on 2021-03-01T13:50:52
Excellent service for me and the themes, I recomment to use SKT Themes to all of my customers.
Reviewed on 2021-03-01T12:24:31
Every time I have an issue, SKT Themes resolves it for me even when it's not directly related to thetheme.read more