Review (August 2025)
Shop & learn about the perfect smart home products for your home in 2021. 30-day no hassle returns.
18M
Estimated Revenue
171.01k
Website Visitors
4/5
Trustpilot Score
What do we know about Smarthome?
What is Smarthome's Revenue?
Smarthome's estimated revenue for 2024 is $18M.
What does Smarthome do?
Since our first catalog was mailed out in 1992, our goal at Smarthome has been to offer homeowners and contractors the widest selection of affordable electronic home improvement and home automation products possible. Over the years, Smarthome has grown from a distributor of technical products to one of the world's largest home automation retailers, becoming a single, easy-to-use source for thousands of affordable lighting, security, and home entertainment products that the average do-it-yourselfer can safely install. A SmartLabs, Inc. company, Smarthome distributes SmartLabs' proprietary lighting design products, including a full line of lighting and appliance automation products enabled with Insteon technology. Insteon is a powerful, wireless home-control networking technology that simply, affordably and reliably integrates systems in the home for improved comfort, safety, convenience and value. From starter kits to keypads to dimmers to computer interfaces, Insteon-compatible products are affordable, easy-to-program devices that communicate over your home's existing wiring AND over radio-frequency signals, a dual-mesh system that significantly increases signal reliability.
What are the monthly traffic metrics for Smarthome?
6/mo Traffic Growth
-19.70%
All Time Traffic Growth
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Monthly Hits
171k
Time on Site
1.1Mins
Pages per Visit
2.0
Bounce Rate
71%
How fast is Smarthome growing?
Smarthome has grown by 4.8% in the last 6 months according to SimilarWeb.
How do people interact with Smarthome?
Last month, Smarthome received 171k visitors who spent an average of 1.1 minutes on the website and visited 2.0 different pages per session. Overall, 71% of people bounce on the first visit.
How do people find Smarthome?
45.5k people (27%) visit Smarthome directly. 115.1k (67%) people search for them in Google. Whereas, 3.4k (2%) discover Smarthome through Facebook, Reddit, and YouTube. 135.1 (0%) visitors come from Smarthome's email newsletters. Finally, 1k (0.6%) people come from affiliates and or paid referrals.
Who uses Smarthome?
Smarthome's top market is the United States and they receive 111.8k (65.4%) people.Then the 2nd is Canada with 9.9k (5.8%).The 3rd is is United Kingdom with 4.9k (2.8%).
Traffic Growth (last 6 months)
What are Smarthome's ads on Google?
Google Ads
Smarthome.com Official Site - Free Shipping Orders of $199
https://www.smarthome.com/
Smarthome - Home Automation, Lighting Control, Surveillance, Security & More. Categories: Home Theater, Security Cameras…
Official Site of Smarthome - Sign up & Save - SmartHome.com
https://www.smarthome.com/
Your trusted advisor for over 25 years on home automation, smart lighting control, smart
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Official Smarthome・Home Security & Automation
https://www.smarthome.com/
30 day no hassle return policy! Free shipping on most orders
Shop Smart at Smarthome | 20% Off Your First Order
https://www.smarthome.com/
Connect every device Experts with 20+ years of experience. 30-Day No Hassle Returns. Free Shipping on $199+.
What do Smarthome's customers say about them?
Review Score
4/5
Total Reviews
4
Info
Smarthome5 Star
33.3%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
66.7%
Read reviews that mention
Steven Kaplan
I have bought Insteon Products from…
Reviewed on 2021-03-19T22:31:24
I have bought Insteon Products from Smarthome for over 10 years. The product and support is as advertised.Insteon is a great product though there are failures after about 5-8 years depending on the product. That is electronics.
read more
Greg Wilson
Buyer Beware of SmartHome.com Irvine CA
Reviewed on 2018-05-18T23:54:10
Buyer Beware of SmartHome.com Irvine CA!!
This company is terrible. A few years ago I purchased a wireless home security system from SmartHome.com (I spent nearly $1,000).When I purchased the system they assured me they would support the product for at least 10 years (full technical support and parts if I want to expand the system, the system is very complex). The Visonic’s system has been very solid all the time I have used it but I am now experiencing a technical problem. SmartHome.com now tells me they no longer sell the system so of course they have no interest in supporting the system and no longer provide technical support for the system!!! The 1st support person at SmartHome lied to me and told me his management would contact me by the end of the day and probably refund my money. This sounded to good to be true and sure enough no word from SmartHome other than a link to a survey. The 2nd support person at SmartHome (supposedly a supervisor) said SmartHome Customer Care would call me the next day. Of course I did not receive a call. It seems like a systematic process were SmartHome management has trained their support people to tell you anything to get you off the phone!! SmartHome was glad to take my money and lie to me about support when I purchased the product but now that I need some technical support they could not care less!! I contacted the manufacturer and they referred me back to the company that sold me the system. When I explained the dilemma I am in Visonic’s simply said they are not setup to provide technical support, this is what the retail organization are setup to do. Apparently there is some money allotted to the retailers from the manufacturer so the retail outlet can provide support. So I am now stuck with an inoperative expensive security system and SmartHome.com is reneging on their original commitment to provide technical support.
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Jennifer
I HATE THIS COMPANY!
Reviewed on 2014-12-16T20:19:30
I ordered a product December 9 to be shipped in 2 days. THEY SAID IT WAS IN STOCK!7 days later when I called to check they said it was on backorder not to ship until the end of January! They NEVER proactively contacted me---and now the product isn't available anywhere. Thanks for ruining Christmas and not even bothering to tell me. TERRIBLE service, TERRIBLE customer relationship. Do not every order from them---they will screw you over and not even tell you!!! I HATE THIS COMPANY
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