Review (August 2025)

Portail de présentation de l'offre et des actualités de sncf, groupe international de mobilité de personnes et de logistique de marchandises.

6.38B

Estimated Revenue

8.09M

Website Visitors

1.3/5

Trustpilot Score

What do we know about SNCF?

Estimated Revenue (2020)

$6.38B

Total Employees

44000

Founded

1938

Industry

Transportation Trucking Railroad

Location

Saint-Denis, France

About

SNCF: Portail de présentation de l'offre et des actualités de SNCF, groupe international de mobilité de personnes et de logistique de marchandises.

Social Links

Alexa Ranking: 170841

What is SNCF's Revenue?

SNCF's estimated revenue for 2024 is $6.38B.

What does SNCF do?

What are the monthly traffic metrics for Sncf?

6/mo Traffic Growth

27.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

8M

Time on Site

4.2Mins

Bounce Rate

38%

How fast is Sncf growing?

Sncf has grown by -10.4% in the last 6 months according to SimilarWeb.

How do people interact with Sncf?

Last month, Sncf received 8M visitors who spent an average of 4.2 minutes on the website and visited 4.0 different pages per session. Overall, 38% of people bounce on the first visit.

How do people find Sncf?

2.4M people (29%) visit Sncf directly. 5.2M (65%) people search for them in Google. Whereas, 53.1k (1%) discover Sncf through Facebook, Reddit, and YouTube. 129.7k (2%) visitors come from Sncf's email newsletters. Finally, 43.3k (0.5%) people come from affiliates and or paid referrals.

Who uses Sncf?

Sncf's top market is the France and they receive 7.4M (91.9%) people.
Then the 2nd is Switzerland with 94.8k (1.2%).
The 3rd is is Germany with 76.7k (0.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Sncf's ads on Google?

Google Ads

SNCF nantes angers | Réservation & Achat en ligne

https://www.ter.sncf.com/pays-de-la-loire/horaires/recherche

Achetez votre billet TER entre Nantes et Angers. Tous les tarifs régionaux. Billets sur mobile. Site officiel TER SNCF. Paiement sécurisé.

Paris epernay SNCF - Réservation & Achat en ligne - SNCF.com

https://www.ter.sncf.com/grand-est/horaires/recherche

Achetez votre billet TER entre Epernay et Paris. Site officiel TER SNCF. Tous les tarifs régionaux. Paiement sécurisé. Billets sur mobile.

SNCF amiens paris - Réservation & Achat en ligne

https://www.ter.sncf.com/hauts-de-france/horaires/recherche

Achetez votre billet TER entre Paris et Amiens. Paiement sécurisé. Tous les tarifs régionaux. Site officiel TER SNCF. Billets sur mobile.

SNCF compiègne paris - Réservation & Achat en ligne

https://www.ter.sncf.com/hauts-de-france/horaires/recherche

Achetez votre billet TER entre Compiègne et Paris. Billets sur mobile. Tous les tarifs régionaux. Site officiel TER SNCF. Paiement sécurisé.

TER Lyon/Genève - Achetez vos Billets en Ligne - SNCF.com

https://www.ter.sncf.com/auvergne-rhone-alpes/horaires/recherche

Réservez dès maintenant vos Billets de Train depuis Lyon au Meilleur Prix! Achetez en ligne vos Billets de TER Lyon / Genève à partir de 14,30€ ! Offres. Abonnement. Achat de Billets. Horaires. Info Trafic. Services: Horaires, Tarifs, Recherche une gare, TER + vélo.

What do Sncf's customers say about them?

Review Score

1.3/5

Total Reviews

286

Info

Sncf
5 Star
6.3%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
93.8%
Read reviews that mention
samd

Appalling service from nice to Monaco…

Reviewed on 2020-08-22T14:41:12

Appalling service from nice to Monaco and back again! The SNCF should be disgusted with themselves for crowding in as many people as possible on to a train when there is a pandemic!!Sooooooo many people not wearing masks, not wearing them correctly and ZERO personnel at SNCF controlling the trains. I complained to a woman at SNCF office in Monaco she just shrugged her shoulders at me, complained to another person in Nice SNCF who could not careless? Utterly appalling.
read more
Fos

SNCF Rail Strike No Refund

Reviewed on 2020-02-07T14:54:45

Business trip to Paris Cancelled due to train strike, I filled the form out for a refund and they gave me a typical french credit note....The French hate refunds,bugger the customer is SNCF attitude. Tried to phone have spent two hours in total I never get through, they tell you that they are so busy! I can imagine the staff there just sitting there chatting they couldn't careless for their customers!
read more
Eric James Davidson

SNCF Rail Strike still Trying For Refund

Reviewed on 2020-01-26T19:41:12

Hi this is an update on my attempts to obtain Refund from SNCF, still trying as of the 25th January.Have managed to get a voucher for part of the journey, but the rest of the journey was completed by me according to their website. Non of the journey took place as there were no trains. I do not want vouchers, I want a full cash refund as I will not be using SNCF again, Yesterday customer service advisor told me they did not have Email address for customer complaints, and the telephone number they gave was extremely busy owing to very high demand, you couldn’t make it up, have asked to be put in touch with management but that has fallen on deaf ears still going round in circles after many more Emails and form filling in. A simple request for a Refund has turned into an absolute nightmare.
read more
Jasi

Mulhause SNCF realisation ..

Reviewed on 2020-01-23T20:40:02

Mulhause SNCF realisation .. Most of the Male employes and one old female and one young employe are kind and speaks english ..but in other yong womens are like an aregend .. dont know why if i ask some thing in english they arw handeling me like a shitt.. i dont knoq why .. i recommended them to learn Customer handeling in swiss SBB Railway employes.. Also i recomend every one to keep smiling which is good for helth .... Message for SNCF of mulhause chief may be ur good kind person...
read more
Benjamin

They ruined my Christmas by cancelling…

Reviewed on 2019-12-20T13:05:29

They ruined my Christmas by cancelling the train because of the strikes. I can't see my parentsanymore.
read more
JCorny

An unexpected journey. To Lison and never back again.

Reviewed on 2019-07-25T07:58:11

In july 2019 I wanted to take the train in Paris st Lazare to Carentan, to visit my mother and soakup some D-day history. The first train I was supposed to take around 5 never left due to "un incendie". The train an hour later left 20min too late, understandable if you just had a fire in the previous one. Wich quickly went up to over an hour during the journey. In Lison the train remained in the station for around one hour, without any explanation. Out of pure despair, since it was around 22 o clock I arranged my own way to the final destination. When filing a complaint to receive some of my money back, I learned of their frankly ridiculous "remboursement" rules. After a 2 hour delay you are entitled to 50% of your ticket price. By some amazing coincidence which I can only presume was due to the interventen of Harry Potters French cousin, my train apparently arrived in Carentan with 113 min of delay. Which only gives me 25% of the original ticket price (1-2hours). Imagine my joy when after learning this, the o so helpful customer service people also told me that nothing under €4 is compensated. Which leaves me with nothing for a two hour delay and a cancelled train. So SNCF I would rather not use your service again, going to Carentan by broom or poney would even be more appealing. I feel sorry for the French people who have no choice but to use this service.
read more
Margo Thomas Larpinovitch

Service incompetent

Reviewed on 2019-07-13T19:25:25

Service incompetent
Samson

SNCF has the WORST customer service…

Reviewed on 2019-07-09T14:23:39

SNCF has the WORST customer service EVER!!! Not helpful at all!!! I booked 2 TGV tickets from Paris to Tours and 2 bus Tickest from Trous to Paris through their website,I received a cancellation email after the money was already withdrawn from my account!!! After several emails and several attempts to contact them, NO cooperation AT ALL from their side although I have proof!!! This is called a theft!!! SHAME on them!!!
read more

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