Review (August 2025)

10k

Estimated Revenue

10k

Website Visitors

3.1/5

Trustpilot Score

What are Soilandclay's ads on Google?

Google Ads

Soil & Clay - Buy 3 Get 1 Free - 35% Off Spring Sale

https://soilandclay.com/

Liven Up Your Space With Beautiful, Easy To Care For Indoor Plants And Planters. Air Purifying, Pet Friendly Plants Available. Shop For Modern Pots And Plant Accessories.

Soilandclay.com - Soil & Clay - 50% Off New Year Sale

https://soilandclay.com/

Liven Up Your Space With Beautiful, Easy To Care For Indoor Plants And Planters. Air Purifying, Pet Friendly Plants Available. Shop For Modern Pots And Plant Accessories. Straight From Greenhouse. Variety of Pot & Planters.

Shop Our Selection - Enjoy Affordable Prices - soilandclay.com

https://soilandclay.com/products/money-tree

Air Purifying, Pet Friendly Plants Available. Shop For Modern Pots And Plant Accessories. Liven Up Your Space With Beautiful, Easy To Care For Indoor House Plant. Easy to Care For.

Soil & Clay - Buy 3 Get 1 Free - 35% Off Spring Sale

https://soilandclay.com/

Liven Up Your Space With Beautiful, Easy To Care For Indoor Plants And Planters. Air Purifying, Pet Friendly Plants Available. Shop For Modern Pots And Plant Accessories.

35% Off Spring Sale - Soil & Clay House Plants - soilandclay.com

https://soilandclay.com/collections/all-products

What do Soilandclay's customers say about them?

Review Score

3.1/5

Total Reviews

44

Info

soilandclay.com
5 Star
40.0%
4 Star
0.0%
3 Star
10.0%
2 Star
5.0%
1 Star
45.0%
Read reviews that mention
Marjie Brown

Never Received My Order

Reviewed on 2021-04-30T20:57:35

Never Received My Order or Any Response: I ordered during the buy 3 get one free - many many weeks ago and have received nothing.I've emailed twice - once to request an update and once to please cancel my order and refund my money. No response.
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Dianne Ruiz

Incredible plants!

Reviewed on 2021-04-25T17:09:39

I really feel sorry for all the people who’ve had bad experiences at soil and clay. Thankfully,I’ve never had a bad experience. Their plants are incredible! My favorite is the snake plant! I can’t wait to keep adding to my plant collection. Highly recommend Soil & Clay.
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Chasity May

Cat Mom approved!!!!

Reviewed on 2021-04-24T18:28:42

I have a 3 legged wonder kitten named Emily. I found her at 4 weeks old ran over on the highway and rushed her to closest vet in the little Texas town we driving through.It was traumatic, for her and for us. What does this have to do with my plants???? Emily is my everything!!! I was at Lowe’s buying “elephant bush,” a succulent which google stated was safe for cats. I had it in my hand and by some miracle a kind lady over heard me talking about my cat, looked at the pant in my hand said, “ do you know that succulent is highly toxic to cats??????” Lowe’s only had the slang name and the not the scientific name so I had no way to know I wasn’t buying what I intended to as they looked very similar to the picture online. Yes. Lowe’s is less expensive but I figure I am paying to keep my Emily safe so the sell price has two things included: the plant itself and peace of mind!!! Will definitely buy from here again.
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Alexis Heath

My Go to Plant Shop

Reviewed on 2021-04-22T16:44:59

I just started getting into plants and was recommended this shop. I've bought a few plants from themnow to grow my collection and I LOVE them.
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Joanna

SCAM!!!

Reviewed on 2021-04-22T13:12:38

BUYER BEWARE!! SCAM: THEY RESELL YOU PLANTS AT OVER DOUBLE THE COST!!! I ordered a plant for $35.I waited an extremely long time for the item to be shipped, only to receive a completely different plant, which came with HOME DEPOT tags still on it, as well as a Home Depot price tag of $12.98. They are now refusing to refund me and ignoring my emails!! Stay away from this scamming company! Update to this review: they issued me a FULL refund.
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Janice R.

Missing items never received

Reviewed on 2021-04-15T19:51:37

I received my order with missing items. I reached out to customer support twice. First to inform them of the missing items.I was told that the fulfillment team will ship the items out to me.About a week later, I followed up on the shipment and was told I would be personally notified.Although the response to my inquires were timely, it has been over a month since my order was delivered incomplete. I feel that I have given this company enough time to fulfill my order.I sent my last email asking for a refund and have not received a response. I am disappointed with my experience
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Customer

Not a great first time experience. However, plants arrived quickly, packaged well.

Reviewed on 2021-04-15T04:39:04

UPDATE: I didn't have the best first experience with this company. Their customer service definitely needs improvement(not sure if they don't have enough staff because they are a new company, but they definitely need to work on email response time and providing a valid phone number for customers to contact them, otherwise people like me, get suspicious...) I have to start by saying that I was wrong to say that Soil & Clay is not a legitimate company. I did eventually receive my order this morning. Every plant was packaged carefully and arrived safely. Even the heat pack was still warm. I ordered 3 plants and 1 came free. I haven't yet inspected the soil and all the foliage carefully, but I already discarded one of the plants - it was infested with spider mites. I know people take time to treat the plants but I just have too many to risk it. And when you buy a plant you generally hope to get a healthy one, at least I do. The other three plants look alright, but definitely not worth the price. I have been buying my plants from a small company in Florida, they have the healthiest plants and great customers service, maybe I am spoiled. Just wanted to give your company a chance too. Thank you and best of luck with your business.
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Quinn T

Hmm...

Reviewed on 2021-04-15T00:32:54

Ordered a plant from them during a sale. Got a confirmation that it would be held due to winter storm.Ok, fine no rush. They shipped, but took a week to get here. Ok, Fedex dropped the ball there, I get it. Its warm where I am, so I expected a plant that was at best a little wilted from lack of sun/water. No... Plant was showing obvious signs of neglect—It was wrapped correctly, but completely dry, soil and dead leaves all over the box and the base of the plant. The leaves it still has are very crunchy or spotted, some wayward branches hanging off. It is also root bound (slid right out of the pot, even after I watered it), and just not having a good time. I know it wasn't Fedex’s responsibility to care for it or prune it. Good news is that it’s alive and looks like its trying to stay that way (there are some new shoots at the base), but we’ll see how/if it recovers after I give it some rest and a new pot. Thanks, but probably won’t order from them again.
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