Review (August 2025)

Spirit airlines is the leading ultra low cost carrier in the united states, the caribbean and latin america. spirit airlines flies to 60+ destinations with 500+ daily flights with ultra low fare.

2.87B

Estimated Revenue

11.41M

Website Visitors

1.5/5

Trustpilot Score

What do we know about Spirit Airlines?

Estimated Revenue (2020)

$2.87B

Total Employees

4600

Founded

1980

Industry

Airlines Aviation

Location

Miramar, United States

About

Spirit Airlines: Spirit Airlines is the leading Ultra Low Cost Carrier in the United States, the Caribbean and Latin America. Spirit Airlines fly to 60+ destinations with 500+ daily flights with Ultra Low Fare.

Social Links

Alexa Ranking: 5537

What is Spirit Airlines's Revenue?

Spirit Airlines's estimated revenue for 2024 is $2.87B.

What does Spirit Airlines do?

Spirit Airlines (NYSE: SAVE) is committed to delivering the best value in the sky while providing an extraordinary Guest experience. We are the leader in providing customizable travel options starting with an unbundled fare. This allows every Guest to pay only for the options they choose — like bags, seat assignments, and refreshments – something we call À La Smarte. We make it possible for our Guests to venture further, travel more often, and discover more than ever before. Our Fit Fleet ® is one of the youngest and most fuel-efficient in the U.S. We operate more than 500 daily flights to 71 destinations in the U.S., Latin America, and the Caribbean, and are dedicated to giving back and improving the communities we serve. We're always looking for unique thinkers to challenge us and help us challenge the status quo. We call it "The Spirit Way"​. Interested in flying with us? Learn more at https://www.spirit.com/CareersHome.aspx Come save with us at Spirit.com. At Spirit Airlines, we go. We go for you.

What are the monthly traffic metrics for Spirit?

6/mo Traffic Growth

7.00%

All Time Traffic Growth

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Monthly Hits

11M

Time on Site

7.6Mins

Bounce Rate

36%

How fast is Spirit growing?

Spirit has grown by -47.2% in the last 6 months according to SimilarWeb.

How do people interact with Spirit?

Last month, Spirit received 11M visitors who spent an average of 7.6 minutes on the website and visited 4.0 different pages per session. Overall, 36% of people bounce on the first visit.

How do people find Spirit?

5.5M people (49%) visit Spirit directly. 5.4M (47%) people search for them in Google. Whereas, 34.1k (0%) discover Spirit through Facebook, Reddit, and YouTube. 248.3k (2%) visitors come from Spirit's email newsletters. Finally, 21.6k (0.2%) people come from affiliates and or paid referrals.

Who uses Spirit?

Spirit's top market is the United States and they receive 10.5M (91.9%) people.
Then the 2nd is Colombia with 216.3k (1.9%).
The 3rd is is Puerto Rico with 89.3k (0.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Spirit's ads on Google?

Google Ads

Spirit Complaints | Submit Your Complaint Here | spirit.com‎

https://customersupport.spirit.com/hc/en-us/requests/new

Get in touch with Spirit Airlines to submit a question or complaint.

Spirit.com - Spirit Flight Delayed? - Submit Your Complaint Here‎

https://www.spirit.com/plane-delays.aspx

If your Spirit Airlines flight was delayed, submit a complaint here. Highlights: Friendly Staff, Offers Easy Online Booking And Check-In, Offers Low Fares...

Keyword: spirit airlines flight status

Fly Asheville To Orlando | From $61* One Way | spirit.com‎

https://www.spirit.com/en/traveldeal-20180613-newroutes-avl

Now Offering Nonstop Service Between Asheville & Orlando At Ultra-Low Fares. Travel Dates Vary. 21-Day Advance Purchase.

Spirit Airlines Delays | Submit Your Complaint Here | spirit.com‎

https://www.spirit.com/plane-delays.aspx

If your Spirit Airlines flight was delayed, submit a complaint here. Highlights: Friendly Staff, Offers Easy Online Booking And Check-In, Offers Low Fares...

Keyword: spirits airlines flight status

Now Flying Asheville To Tampa | Fares From $61* One-Way | spirit.com‎

https://www.spirit.com/en/flights-from-asheville-to-tampa

Enjoy The Sunny Florida Coast For Less With Great Fare Prices From Spirit®. 21-Day Advance Purchase. Fares From $52* One-Way. Travel Dates Vary. Destinations: Orlando, Fort Lauderdale, Tampa.

Keyword: tampa to asheville

What do Spirit's customers say about them?

Review Score

1.5/5

Total Reviews

202

Info

Spirit Airlines
5 Star
10.0%
4 Star
5.0%
3 Star
0.0%
2 Star
0.0%
1 Star
85.0%
Read reviews that mention
Mary B Blackiston

Wasted $300 + hours of my time

Reviewed on 2021-05-19T18:45:17

First, I spent over $300 on flight changes. Then I missed my flight (because right as I was boarding,they told me that I had to get an immigration form to leave the country - which was not made clear to be before, as I had asked 3 different people and they all said I had the correct forms). They couldn't wait an extra 5 mins for me to get the form from immigration, so I missed my flight. Then I had to walk down all the way to get my checked luggage (lugging heavy bags all the way without anyone from Spirit offering to help - go figure). Then I spent several hours waiting for my luggage to arrive. And for all that, they refuse to reimburse me a single penny or even offer me a flight voucher. Unbelievable. If I had gone with another airlines like Jetblue, I'm sure they would have waited for me or at least offered me a flight the same day. But not Spirit. The money you MIGHT save flying with Spirit is not worth all the money and time you will most likely lose in the end. I won't be flying with them again.
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Nathanael Green

Worst Airline in the industry.

Reviewed on 2021-05-19T16:54:00

Horrible customer service. Cannot speak for the flight itself as we never boarded a plane.Flight was overbooked and was told that I was an hour late when we arrived. No notification of flight change. When asked why I was not notified I got a shoulder shrug and told to check other airlines. Ended up shelling out another $800 in total to rent a car (thank you Avis) and drive 16 hours home. Was supposedly refunded on my tickets but haven't seen that yet. It is my opinion that no one should have to endure what I experienced. To make things worse we didn't realize that the baggage fees are ridiculously high. After paying for a couple of checked bags and some carry on we could have flown first class with another provider. Cheap fares are not worth it. Spend your money elsewhere as Spirit Airlines is not worth the words in this review.
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georgios emmanouilidis

STAY AWAY FROM SPIRIT! SCAMMERS

Reviewed on 2021-05-18T00:14:33

Worst experience ever. Would never recommend flying with spirit. The company thrives off of charging passengers with $55.00 charge for items that are NOT considered carry ons.I have been flying with the same backpack for many flights and it has never been considered a carry on. Stay away from Spirit. The company has made its money from ripping people off. Stay away
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Michelle K

Unbelievably Bad

Reviewed on 2021-05-18T00:09:11

We had a return flight from our Caribbean vacation booked and paid for with Spirit Airlines through Priceline.They suddenly changed our flight to the day before we were supposed to leave, and with an eleven hour layover. Customer service was useless. They could only offer us another flight two days after we were supposed to leave, and could care less about the predicament they had put us in. We had to transfer to another airline and pay the higher rates for booking last minute. Travel by donkey before you try to fly with this incompetent company.
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Nicole Sebring

Get your fact straight people! Spirit is scamming folks.

Reviewed on 2021-05-15T19:45:51

Just letting everyone know if you cancel a flight they charge you to cancel it, then they say you have vouchers and you don't or they tell you it was disputed so you don't get your money,flight, or even a response from a person that can fix the issue! I have logged over 15 hour's, 22 emails, and to many to count on the What's App! I think they just waiting on my voucher to expire that I never received!
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Nana Opoku-Asenso Agyeman

The most ridiculous and shamble airline…

Reviewed on 2021-05-14T17:04:48

The most ridiculous and shamble airline I have ever traveled with. Rude staff at BWI in Maryland.Using a very conned way to steal from passengers by Charging $65 for carry on bags.
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Patricia Fiorillo

I will never fly Spirairline again!!!

Reviewed on 2021-05-14T00:32:26

I will never fly Spirit airlines again!!! I would rather pay 6x the price than be shuffled around the way this airline did.Paid extra for what you want/need They don't care move you around and destroy everything you had planned! When you ask your told unless mother nature changes sorry. Funny thing weather had nothing to do with it!!!!!!!!!!! That i could understand! Spirit is horrible ? hope they go out of business because there not in it for your business just your money!!!!!
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daughter

I would give minus stars if possible

Reviewed on 2021-05-10T18:45:19

I would give minus stars if possible. I will fly on any third world country airline before even thinking about this piece of trash they are calling themselves an airline.Impossible to communicate with and people who are trained to confuse the issue and pass you on to another will do the same.
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