Horrible ONGOING Experience
Reviewed on 2021-01-12T13:58:37
I ordered multiple items as stocking stuffers for numerous people. The order was placed on December 10th.
My order was not delivered until December 24th,which meant that the items did not make it to their intended recipients. In addition, my order was missing 1 item.
I contacted customer service. I received an apathetic and somewhat condescending email about how I should understand that everything is slow due to COVID-19. I was also told that the missing item would be sent to me shortly.
It is now January 12th. Nothing.
I contacted customer service AGAIN yesterday (January 11th) with the entire thread of emails between the first "professional employee" and myself. The response was a tracking # of my original order stating that the order appears to have been delivered. Clearly, NONE of the previous emails from December 24th had been read.
I am exhausted from these fruitless exchanges. This is beyond ridiculous and insulting. I just want my money back at this point.read more
Reviewed on 2020-11-02T22:40:45
Don’t recommend at all. I used a coupon code for 50% off and after two weeks they decided to cancel my order and I didn’t receive a full refund because of conversion.I also received some lame excuse for not shipping. I don’t recommend and I would like to be refunded the full amount. Customer service is terrible as well.read more
I absolutely love this brand!
Reviewed on 2020-05-18T02:05:07
I absolutely love this brand!! :)
Simply the best and their products are great ??
