Review (August 2025)

Five airlines created star alliance as the first global aviation alliance back in 1997. star alliance has 26 member airlines, each with its own distinctive culture and style of service. the information on the site covers all member airlines and the complete network, all schedules, lounges and - as of recently -also all covid-19-related measures and rules.

45.38M

Estimated Revenue

444.27k

Website Visitors

1.7/5

Trustpilot Score

What do we know about Star Alliance?

Estimated Revenue (2020)

$45.38M

Total Employees

270

Founded

1997

Industry

Airlines Aviation

Location

Frankfurt am Main, Germany

About

Star Alliance: Five airlines created Star Alliance as the first global aviation alliance back in 1997. Star Alliance has 26 member airlines, each with its own distinctive culture and style of service. The information on the site covers all member airlines and the complete network, all schedules, lounges and - as of recently -also all CoVid-19-related measures and rules.

Social Links

Alexa Ranking: 395461

What is Star Alliance's Revenue?

Star Alliance's estimated revenue for 2024 is $45.38M.

What does Star Alliance do?

STAR ALLIANCE LEADS THE WAY We're a global network of 26 airlines, working together to make your travel experience seamless. Join a frequent flyer programme with one of our member airlines to earn Star Alliance Gold or Silver status, and unlock benefits such as lounge access, priority baggage, and Gold Track security. WHAT WE DO Our company Star Alliance Services GmbH, based in Frankfurt, Germany, coordinates Star Alliance activities. These include co-locations at airports, infrastructure, communication initiatives and other services to improve people's travel experience. OUR PEOPLE Our headquarters are based at Frankfurt Airport and made out of a truly international workforce, mirroring the reach and multiculturalism of the alliance.

What are the monthly traffic metrics for Staralliance?

6/mo Traffic Growth

-27.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

444k

Time on Site

1.8Mins

Bounce Rate

56%

How fast is Staralliance growing?

Staralliance has grown by 112.9% in the last 6 months according to SimilarWeb.

How do people interact with Staralliance?

Last month, Staralliance received 444k visitors who spent an average of 1.8 minutes on the website and visited 2.0 different pages per session. Overall, 56% of people bounce on the first visit.

How do people find Staralliance?

101.5k people (23%) visit Staralliance directly. 303.8k (68%) people search for them in Google. Whereas, 2.7k (1%) discover Staralliance through Facebook, Reddit, and YouTube. 4.5k (1%) visitors come from Staralliance's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Staralliance?

Staralliance's top market is the United States and they receive 140.8k (31.7%) people.
Then the 2nd is Germany with 26.1k (5.9%).
The 3rd is is India with 25.4k (5.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Staralliance's ads on Google?

Google Ads

Fly Round the World | From $ 4469‎

https://roundtheworld.staralliance.com/staralliance/en/round-the-world

Embark on a 3-stop Round the World journey from $4469. Find out more and build your own trip with Star Alliance's redesigned online booking tool. Explore the world. Maximum 16 flights. Access to 26 airlines. Destinations: e.g., Frankfurt, Paris, Bangkok,

Fly Round the World | From $ 4469

https://roundtheworld.staralliance.com/staralliance/EN/round-the-world

Embark on a 3-stop Round the World journey from $4469. Find out more and build your own trip with Star Alliance's redesigned online booking tool. Access to 26 airlines. Maximum 16 flights. Explore the world. Destinations: e.g., Frankfurt, Paris, Bangk

Fly Round the World | From $ 4469 | staralliance.com

https://roundtheworld.staralliance.com/staralliance/EN/round-the-world

Embark on a 3-stop Round the World journey from $4469. Find out more and build your own trip with Star Alliance's redesigned online booking tool. Maximum 16 flights. Explore the world. Access to 26 airlines. Destinations: e.g., Frankfurt, Paris, Bangkok, Tokyo.

Keyword: round the world airfare

Star Alliance Round the World | Travel The World On 1 Ticket‎

https://www.staralliance.com/en/book-fly

1 Ticket, 28 Airlines, 1300+ Destinations. Book Your Round The World Ticket Now! Instant Booking.

Fly Round the World | From $ 4469

https://roundtheworld.staralliance.com/staralliance/EN/round-the-world

Embark on a 3-stop Round the World journey from $4469. Find out more and build your own trip with Star Alliance's redesigned online booking tool. Maximum 16 flights. Access to 26 airlines. Explore the world. Destinations: e.g., Frankfurt, Paris, Bangk

What do Staralliance's customers say about them?

Review Score

1.7/5

Total Reviews

20

Info

Star Alliance
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
11.1%
1 Star
88.9%
Read reviews that mention
Vladush

The flight and plane was quite ok but

Reviewed on 2020-12-18T12:42:56

The flight and plane was quite ok. But if you travel through Istanbul, be prepared there are no notifications of departures.Unfortunately I was late and I bought new tickets. I spent 24 hours in Istanbul. When I arrived at home I was waiting for my baggage for two weeks. When it arrived there were missing my laptop, gaming mouse and carpet. They explained it like baggage was not properly packaged. I have plastic samsonite and all my life I flew like this. How to pack the gaming mouse and carpet? So they refused to refund. I'm shure it was stolen. It's not first time when people missing they property in Istanbul. Good job Turkish Airlines. It's a shame.
read more
Maria

It is impossible to send a complaint to…

Reviewed on 2020-08-16T14:36:26

It is impossible to send a complaint to star alliance. Also, I tried to enter the lounge in the Vienna Airport and I was not allowed.The excuse was that I am a star alliance gold member with aegean and not with Austrian. I do not understand this discrimination. It is very disturbing from their side. Also the lack of information about this fact is unacceptable and non-professional. It really shows a lack of respect for your customers.
read more
Shagi Giant

very poor Frequent flyer program

Reviewed on 2019-07-08T09:18:21

1. There is no way to send a feedback to star alliance , how do they listen to their customerssuggestions. 2.They should have a rule to all their member and get them to transfer miles between all star alliance group of airlines. What does it mean when you fly and accumulate miles and cant send them to your son or wife.
read more
kevin dulmaine

over charge

Reviewed on 2019-06-02T14:15:54

like pretty much everyone star alliance really disappointing about them. They charge my 230$ for an extra bag of 8 kg when after all i saw ppl with 45 Lt backpack in the plane.Didn't have choice to pay cause was from a transfer from an other airline company. If i knew it before i could drop the bag in the garbage bin cause the value wasn't worth it.
read more
Andrew Davis

Eva air, shockingly bad service

Reviewed on 2019-05-12T10:39:38

I was an avid Cathay and one world member but recently took Eva Air for two return trip tickets between Taiwan and USA.I flew premium economy with a colleague and while the route was good, the inflight experience and service was abysmal. On the first flight we were barked at to stow a laptop, not asked but literally talked to like children. The flight had no water service and food was terrible. On the second flight there was a medical emergency between Seattle and taiwan resulting in an unscheduled change to Alaska. While this was fine the announcements were almost non existent and the way the staff treated a medic onboard who offered his services to help was frightful. He jumped to help and after they said he could move to premium and sat next to us but then after the stop in Alaska was told by Emily on BR25 in PE to return to his seat in economy. We commented that he was no problem and we welcomed his assistance and she insisted he move. Later he was allowed to return but told he couldn’t eat any of the premium food or snacks. My colleague and I were not eating and said he was welcome to have our food because their excuse was insufficient food but they still treated him badly and gave him economy food. Further into the flight my colleagues seat wouldn’t work properly and he was accused of breaking it. It wasn’t working when we sat at first and kept reclining. Staff told us they check every seat and basically insinuated he was lying. The staff were far from friendly and even repeatedly pushed our in-seat televisions up stating that it was unsafe to have them angled. If this is how star alliance treats guests in premium I’d be horrified to see how bad it is in economy.
read more
Gabriel Pensador

AVOID AVOID AVOID

Reviewed on 2019-04-29T01:27:28

AVOID AVOID AVOID Use FlyingBlue Group instead (Air France & KLM).
MS

I had a connecting flight with Adria…

Reviewed on 2019-04-25T08:19:15

I had a connecting flight with Adria and Austrian today. Adria flight to Viennawas OK,except for ancient airplane they use. The boarding to Austrain flight however was totally unorganised. After boarding in the airport of Vienna we were waiting for the boarding bus in the bridge, which was not air-conditioned for the boarding bus to arrive and we had a long delay. Not to mention that I originally booked a direct flight but then it was changed to a connecting one.
read more
BobbyIW_older no wiser

Star Alliance $ = 2 x Kayak $ Same exact trip

Reviewed on 2019-01-05T06:40:30

I’m sick to my stomach. Star Alliance PACIFIC trip 21000 miles 6 airline tickets $5500 economy and nearly impossible to upgrade and when I could upgrade big $$.Kayak pricing everything 1 way Econ. Same dates. < $2700!! I’m going to throw up now. Trip was SFO-Honolulu, Auckland,Sydney, Tokyo Beijing SFO from Shanghai 4/8/19-5/27/19. “Experience keeps a dear school but a fool will learn in no other”—Benjamin Franklin.
read more

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