Review (April 2024)

Stitch fix is personal styling for men, women & kids that sends clothing to your door (with free shipping & returns). get started & find clothes you'll love!

1.7B

Estimated Revenue

6.34M

Website Visitors

2.4/5

Trustpilot Score

What do we know about Stitch Fix?

Estimated Revenue (2020)

$1.7B

Total Employees

5500

Founded

2011

Industry

Apparel Fashion

Location

San Francisco, United States

About

Stitch Fix: Stitch Fix is personal styling for men, women & kids that sends clothing to your door (with free shipping & returns). Get started & find clothes you'll love!

Social Links

Alexa Ranking: 6594

What is Stitch Fix's Revenue?

Stitch Fix's estimated revenue for 2023 is $1.7B.

What does Stitch Fix do?

Stitch Fix is the personal style service for men and women that evolves with your tastes, needs and lifestyle. It's our mission to change the way people find clothes they love by combining technology with the personal touch of seasoned style experts. The Stitch Fix experience is not merely curated—it's truly personalized. We're here to help our clients save time, look great and evolve their personal style over time. How We Got Here: Founder Katrina Lake created Stitch Fix to blend the human element of personal styling with high-quality clothing and proprietary algorithms. She shipped the first Stitch Fix order out of her Cambridge apartment in 2011 while attending Harvard, and today the company has brought the exclusive shopping experience to millions of men and women nationwide. In 2016, we launched men's, and extended our women's offerings to include plus sizes in 2017. Our Stylists: We're proud to work with thousands of passionate Stylists from all over the U.S. They're trendsetters and fashion experts who are motivated to learn about our clients'​ style and evolving needs in order to find the perfect pieces for you. The Style Profile answers and continued feedback powers the engine of the Stitch Fix experience.

What are the monthly traffic metrics for Stitchfix?

6/mo Traffic Growth

13.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

6M

Time on Site

4.3Mins

Bounce Rate

47%

How fast is Stitchfix growing?

Stitchfix has grown by 25.2% in the last 6 months according to SimilarWeb.

How do people interact with Stitchfix?

Last month, Stitchfix received 6M visitors who spent an average of 4.3 minutes on the website and visited 6.0 different pages per session. Overall, 47% of people bounce on the first visit.

How do people find Stitchfix?

3.5M people (56%) visit Stitchfix directly. 2.1M (33%) people search for them in Google. Whereas, 255.4k (4%) discover Stitchfix through Facebook, Reddit, and YouTube. 196.1k (3%) visitors come from Stitchfix's email newsletters. Finally, 94.8k (1.5%) people come from affiliates and or paid referrals.

Who uses Stitchfix?

Stitchfix's top market is the United States and they receive 6M (94.9%) people.
Then the 2nd is United Kingdom with 78.4k (1.2%).
The 3rd is is Canada with 36.5k (0.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Stitchfix's ads on Google?

Google Ads

Online Clothing Just For You | Stitch Fix® Official Site | StitchFix.com‎

https://www.stitchfix.com/

Save Time. Look Great. Only Pay For The Clothes you Keep. Take Your Style Quiz! Save 25% When You Buy All. Data Driven Fashion. Priced For Your Budget. Choose your Frequency. On Your Schedule. Discover New Brands. Free Shipping & Returns. Personalized Sel

Stitch Fix® Official Site - Women's Clothing Online

https://www.stitchfix.com/women/

Hand-Selected Fashion For Your Style and Budget. Free Shipping & Returns! Data Driven Fashion. Priced For Your Budget. Discover New Brands. On Your Schedule.

stitchfix.com - Stitch Fix® Official Site - Free Shipping & Returns‎

https://www.stitchfix.com/

An Incredible Assortment Of Fashion Handpicked For Your Size, Style & Budget! Data Driven Fashion · On Your Schedule · Priced For Your Budget · Discover New Brands Styles: Classic, Modern, Casual, Professional, Retro, Sporty, Sophisticated, Trendy, Contem

Stitch Fix® For Women - Your Style. Delivered - stitchfix.com‎

https://www.stitchfix.com

Fashion That Fits Your Lifestyle. Try It Out Today. Free Shipping & Returns! Styles: Skinny, Bootcut, Boyfriend, Flare, Distressed, Mid-Rise, High-Rise, Low-Rise, Colored Denim, Cropped

Clothes For Women - Stitch Fix® For Women - stitchfix.com‎

https://www.stitchfix.com/women

The Personal Styling Service Customized to Your Fit, Lifestyle, and Budget. Personalized Selections · Free Shipping & Returns · No Subscription Required · Data Driven Fashion

What do Stitchfix's customers say about them?

Review Score

2.4/5

Total Reviews

621

Info

Stitch Fix
5 Star
10.0%
4 Star
0.0%
3 Star
20.0%
2 Star
25.0%
1 Star
45.0%
Read reviews that mention
Andrew Park

I am attempting to cancel my account

Reviewed on 2021-05-19T19:30:31

I am attempting to cancel my account. The clothes are ok but expensive. The discount wasn’t applied and the link for contacting isn’t working.I don’t want to just pick specific deliveries, I want to cancel it altogether so they don’t have my information and bank details on file.
read more
Janice Pearson

Very very disappointed

Reviewed on 2021-05-19T10:13:19

Very very disappointed. Tired 3 times and 3 times they got it wrong. They ask you what you like andsend you the complete opposite.They dont listen to what you like they show you items that are really nice and you get really excited and cant wait for your fix. Then you open the box and get completely different items which are the seasons before.
read more
Gireeshma Reddy

Very good experience

Reviewed on 2021-05-19T05:27:08

Very good experience. All the items in the fix fit surprisingly well.
Nancy jONES

I purchased a tshirt that just arrived and I was so disappointed. The shirt looks nothing like what is shown on the website. helpdesk ⁷⁶⁰²⁸⁴³¹³¹ !!!!!!!!!!!!!!!!!!!!!!!

Reviewed on 2021-05-17T17:33:42

I purchased a tshirt that just arrived and I was so disappointed. The shirt looks nothing like what is shown on the website.From the photo, the shirt looks soft and flowing, with a nice v-neck. It came to me and the shape of the shirt a box cut, the v-neck is high and the material is stiff. It definitely looks like they put the print on a random tshirt that is nothing like how they it was shown. went online did research and found their customer service I call them and finally, I was able to return the dress to the company. Don’t buy anything, clothes bad sizes, bad quality Do not buy from them. Do not buy from them. Poor quality completely dissatisfied
read more
Matt Parsons (MagicMatt253)

Stitchfix.com is a Terrible Company

Reviewed on 2021-05-16T18:31:41

Terrible company, do not use. 1. Ordered a fix for my mother with her exact sizes for mothers day a month before the holiday.They delivered it five days late. 2. When I told them that I was extremely dissatisfied they offered a measly $20 off my fix. They literally ruined my mothers day. 3. They got all the sizes wrong. I dont know how this compny is still in business but they are literally trash so I doubt they will be in business much longer. Stay far away from these clowns.
read more
no thank you

I have yet to have a good experience…

Reviewed on 2021-05-14T15:27:23

I have yet to have a good experience with them. Pay the extra money to try somewhere else and save yourself the headache.I have a note on my profile that says no jeans, so of course I get a box full of jeans. I have a party Monday so I schedule my fix in advance to arrive before then, and then even reach out to verify that it'll be there the date it's promised, only for it to be delayed last minute without any communication. I had to reach out the Friday before and ask why it never shipped. It didn't ship because apparently, it took them 4 days to pick out one new shirt. Who the f needs 4 days to do that? Customer service doesn't fix any problems besides waiving styling fees, so the same awful issues continue and never are really resolved. Every single time an issue has come up, I'm pretty much promised it'll be, "I'm so sorry about that! I've waived your styling fee for next time." Great, but how are you going to fix the problem? Because I promise you the next box won't be better. They do not work with you to fix your problems - they only waive styling fees and add notes to a profile that's already covered in notes. That's it, you could have a bot do it.
read more
Ray Jose Santiago

The first 2 bundles they sent me were…

Reviewed on 2021-05-14T09:48:06

The first 2 bundles they sent me were decent, kept 1-2 items of clothing. My real issue has been cancelling my orders/deleting my account.You can't delete your account... and you can only change your orders to be "On Demand"... absolutely ridiculous.
read more
TheDevmote

I was very exited to try stitch fix

Reviewed on 2021-05-13T20:27:46

I was very exited to try stitch fix, told the so called stylist everything I wanted down to specific shirt,and when the package arrived all the shorts were 10 sizes to big not to mention I didn't even get the shirt I asked for. I wear a 36 and they sent me 48s. I contacted support about it and their response was to give me a $20 styling fee, thing is that fee is applied to anything you buy, so if I chose to keep anything I have spend it anyways. So thier solution to fix their mistake was to ask me to spend more money. Don't waste your time with this dog water company.
read more

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