Review (August 2025)

Alles aus einer hand: mobil, internet, festnetz, digital-tv mit dem besten preisleistungsverhältnis. günstige handys. im sunrise glasfasernetz mit bis zu 1 gbit/s surfen.

10k

Estimated Revenue

3.14M

Website Visitors

1.3/5

Trustpilot Score

What are the monthly traffic metrics for Sunrise?

6/mo Traffic Growth

-13.60%

All Time Traffic Growth

Create Free Account

Monthly Hits

3M

Time on Site

5.0Mins

Bounce Rate

28%

How fast is Sunrise growing?

Sunrise has grown by -13.1% in the last 6 months according to SimilarWeb.

How do people interact with Sunrise?

Last month, Sunrise received 3M visitors who spent an average of 5.0 minutes on the website and visited 7.0 different pages per session. Overall, 28% of people bounce on the first visit.

How do people find Sunrise?

2.3M people (72%) visit Sunrise directly. 739.1k (24%) people search for them in Google. Whereas, 28.9k (1%) discover Sunrise through Facebook, Reddit, and YouTube. 27.1k (1%) visitors come from Sunrise's email newsletters. Finally, 32.4k (1.0%) people come from affiliates and or paid referrals.

Who uses Sunrise?

Sunrise's top market is the Switzerland and they receive 3M (97.0%) people.
Then the 2nd is Germany with 18.3k (0.6%).
The 3rd is is Italy with 11.9k (0.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Sunrise's ads on Google?

Google Ads

Festnetztelefonie über IP - Microsoft Teams

https://www.sunrise.ch/business/de/grossunternehmen/voice-worksmart/worksmart/microsoft-teams-telefonie

Sie möchten überall mit Ihrer Schweizer Firmen-Festnetznummer erreichbar sein? Sunrise ermöglicht eine einfache Integration Ihrer Festnetznummern in Microsoft Teams. Digitale Lösungen. Kommunikationslösungen. Persönliche Betreuung. Digitaler Arbeitsplatz.

Internet and landline for SMEs - Benefit now and order online

https://www.sunrise.ch/business/en/small-medium-business-sme/business-offers/we-evolution/we-office

High-speed Internet, landline, tv and best service for your workplace. Read more. Activation fee of CHF 79.- free of charge. Benefit now and order online! Outstanding network. Sunrise for Business. 24/7 Support. Best universal provider. Types: Internet of Things (IoT), Cat-M1.

Mobiles Internet für unterwegs - 4G+ Internet bei Sunrise - sunrise.ch‎

https://www.sunrise.ch/de/privatkunden/mobil-abos/mobile-internet.html

Immer und überall online mit Ihrem persönlichen Hotspot. Jetzt neu bei Sunrise! WhatsApp unlimitiert · 4G+/LTE überall dabei · Im Abo oder Prepaid · Jederzeit Abo wechseln Bahnhofstrasse 14, Biel / Bienne‎ - ‎Open today · 9:00 AM – 6:30 PM Friday 9:00 AM

Keyword: mobile broadband devices

Mobile internet at Sunrise - Unlimited 4G+ internet access - sunrise.ch‎

https://www.sunrise.ch/en/residential/mobile/mobile-internet.html

Online anywhere and anytime with your personal hotspot. Now at Sunrise!

Keyword: mobile wifi no contract

Internet for self-employed - Internet from CHF 39.-

https://www.sunrise.ch/business/en/small-medium-business-sme/business-offers/we-evolution/we-office

High-speed Internet, landline, tv and best service for your workplace. Read more. Activation...

Keyword: best internet provider switzerland

What do Sunrise's customers say about them?

Review Score

1.3/5

Total Reviews

609

Info

Sunrise
5 Star
5.0%
4 Star
0.0%
3 Star
5.0%
2 Star
5.0%
1 Star
85.0%
Read reviews that mention
Mannfred Muster

So i signed up with Sunrise...

Reviewed on 2021-05-17T14:12:29

So i signed up with Sunrise a while ago. Unfortunately they did "not notice" that apparently i live in an area with about 30% mobile connectivity.Mobile data speed was a nightmare so i got out of the contract. Only to still be billed after i left them/terminated contract and resigned with my old provider. They said it's a mistake and fixed it now. Kudos for getting this sorted but overall not a good service and it's laughable to be billed for a timeframe after the contract ended. Maybe they just try this on everyone to see if they can get anything out of naive or old people. Save yourself the hassle and stay away from that network altogether. EDIT: They gave me a call and left a message that there would be another bill coming.... Can you imagine how incompetent and borderline scam like this company operates?!
read more
Sanja Vidackovic

Waste of time, nerves and money = BS!

Reviewed on 2021-05-10T22:13:52

About 7-8 times a year the Sunrise TV just doesn’t work. Its either the box that does not connect (changed 5x in 4 years!!)or an update that needs to be done in the middle of a movie etc. Calling the support several times a year as well to fix things, which usually takes about 45 minutes!! Such a waste of time, nerves and money, simply BS.
read more
Who Who

Sunrise should be forbidden

Reviewed on 2021-05-05T13:24:02

Sunrise is simply a terrible company. They steal money and send you bills for anything you have never asked for.If you want to solve it, you get to pay more but no answer. Sunrise is just too big and knows nobody can do anything against, so they keep going their way.
read more
Valentin G

A disaster

Reviewed on 2021-04-22T19:51:02

A disaster. I am really curious how can they be in the business with such a service and attitude towards customers. Ordered some watch for a kid.Got an iphone, spent 1 hour in the shop trying to understand what shall i do (without result - was sent away from shop and told to call on some number), called several times, spent some time on the phone, was asked to send iphone back, have sent the iphone back (paid for the postage, all for my account), was promised to receive the watch in a day or two; after a week got the invoice for the watch (which was still not received) and for the mobile plan (which I obviously never used as had no watch), called again and mentioned that i've got an invoice, but still have no watch, have asked when I will get the watch - was told I will not get it and must order anew. Sorry what? Decided to just forget and write down all I have spent on postages, phonecalls and travels, than to try to order anew or use the (non-existing) services of such a "1st class" company.
read more
Kimberly Pillay

Avoid this company!!!

Reviewed on 2021-04-09T17:22:06

Sunrise doesn’t even deserve a star and at the rate they are going they should just shut down!Honestly the worst company I have ever dealt with. I had relocated to a new apartment and have asked them to please relocate my WiFi, they tell me no problem it can be done and I should expect a call from the electrician to make an appointment to come connect me. No problem! Electrician never contacts me so I try contacting them but sorry their system is down they can’t make an appointment for me. This is their excuse for an entire week. After a week their call just cut you off or just rings no answer even after an hour being on the line. When I contact sunrise they push the blame onto the electrician. So I tell them well I’m a sunrise customer so they need to sort this out. Everyday I call sunrise to complain I get told they can’t even contact their electrician so I must just wait they will call me back. It has been over 10 days and still nothing. Asking for the manager to call me or for me to be put through and I get told rudely by the agent they can’t do it. So I said please all I want is someone to answer my question, so please put me through to someone who can. The rude call center agents tell me no. After 10 days I still have no answer to when my wifi will start working again because I apparently have to keep waiting for someone to call me back. Up till today still no call back ever from Sunrise! So biggest lesson learnt is that sunrise is the worst! And should be avoided at all costs. Call center agents are rude, and have no clue what they are doing and have no clue how to handle customers. Managers just like to hide behind their Titel but never actually fix problems.
read more
J Flynn

Unlike Swisscom

Reviewed on 2021-03-21T17:50:05

Unlike Swisscom, Fox News not available. Euronews is only available in German. Recording is problematic ,unlike Swisscom.
read more
Liza Kolesnik

The worse company ever!!

Reviewed on 2021-03-19T07:45:39

The worse company ever!!! Opened an account in Sunrise about one year ago. When I was leaving the country I come to the store and asked to close my account.Nobody explained me that the urgent closing of an account cost 50 chf. So they just freezed it. From that time I get thousands of bills! In total it is 500 chf!!!! The company is never answering on its phone (I am calling from another country that is extremely expensive), it does not have email, online support (online chat) works very rarely!! When I got the first bill half a year after I left Switzerland, I called them, explained that I have deported from Switzerland and asked to close an account and refuse the bill. You know what sunrise done? Nothing! Thay said that they would organise an investigation in the office where I tried to close an account and return to me, but they never done it )))))))) But they continued to send me bills! All my friends that are living in Switzerland came to sunrise store and asked to close my account. Each time they were told that “sure okay we will close it”, and it was never be done!!!!!!
read more
Samantha Hussin

I actually LOVE Sunrise but now that…

Reviewed on 2021-03-10T22:24:03

I actually LOVE Sunrise but now that Sam has gone I really am hoping that Nat does not take her place.I am not hating on anyone because I don't believe in that, I just don't like her energy and think she would ruin the dynamics.
read more

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