Review (August 2025)

Connect with a licensed therapist from the palm of your hand, and experience the most convenient, affordable way to improve your mental health. start today.

100M

Estimated Revenue

1.3M

Website Visitors

1.6/5

Trustpilot Score

What do we know about Talkspace - Online Therapy?

Estimated Revenue (2020)

$100M

Total Funding

$113.7M

Total Employees

680

Founded

2011

Industry

Health Wellness And Fitness

Last Funding Date

Other Jan 2021

Location

New York, United States

About

Talkspace - Online Therapy: Connect with a licensed therapist from the palm of your hand, and experience the most convenient, affordable way to improve your mental health. Start today.

Social Links

Alexa Ranking: 40870

What is Talkspace - Online Therapy's Revenue?

Talkspace - Online Therapy's estimated revenue for 2024 is $100M.

What does Talkspace - Online Therapy do?

Feeling better starts with a single message. Talkspace is a digital behavioral technology healthcare company. Its signature psychotherapy product connects individual clients with a network of thousands of licensed therapists through an easy-to-use and HIPAA-compliant web and mobile platform. With Talkspace, clients can send their dedicated therapists text, video, and voice messages anytime, from anywhere, and engage in live video sessions. Talkspace also provides psychiatry services, including prescription fulfillment, adolescent therapy and couples counseling. To date, the service has been used by over 1.5 million people. Talkspace homepage: www.talkspace.com Talkspace for business: www.business.talkspace.com More on online therapy: http://www.talkspace.com/online-therapy/

What are the monthly traffic metrics for Talkspace?

6/mo Traffic Growth

-1.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

3.4Mins

Bounce Rate

61%

How fast is Talkspace growing?

Talkspace has grown by 8.6% in the last 6 months according to SimilarWeb.

How do people interact with Talkspace?

Last month, Talkspace received 1M visitors who spent an average of 3.4 minutes on the website and visited 4.0 different pages per session. Overall, 61% of people bounce on the first visit.

How do people find Talkspace?

393.2k people (30%) visit Talkspace directly. 756.7k (58%) people search for them in Google. Whereas, 24.9k (2%) discover Talkspace through Facebook, Reddit, and YouTube. 61.3k (5%) visitors come from Talkspace's email newsletters. Finally, 23.5k (1.8%) people come from affiliates and or paid referrals.

Who uses Talkspace?

Talkspace's top market is the United States and they receive 948.5k (72.8%) people.
Then the 2nd is Canada with 43k (3.3%).
The 3rd is is United Kingdom with 36.2k (2.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Talkspace's ads on Google?

Google Ads

Therapy On Your Schedule | #1 Rated Online Therapy‎

https://lp.talkspace.com/try

Get the support of a licensed therapist to help you make sustainable, lasting change. 100% confidential, licensed counseling available anytime. Get matched to a therapist now. 100% Private & Secure. 1 Million Happy Users. 5000+ Licensed Therapists. Effect

Licensed Online Therapists - Find Your Perfect One Now - talkspace.com‎

https://get.talkspace.com/pf-therapy/?utr_source=google&utr_medium=cpc&utr_campaign=SEARCH_GOOGLE_NONBRAND_PAYFIRST_online-therapy&utr_adgroup=exact_online therapy_general&utr_keyword=onlinetherapy&utr_term={term}&utr_id=100001000100160516000007&utr_matchtype=Exact&utr_network=g&utr_device=c&utr_search=[search]&utr_display=&utr_adid=167327012592&utr_mobile=&utr_web=[not-mobile]&utr_placement=&utr_position={position}&utr_devicemodel=

More Than 1,500 Licensed Therapists To Choose From. Find Yours In Just 90 Secs! Types: Anxiety, Depression, Relationship Issues, PTSD, OCD, Addiction, Bipolar Disorder, Career Stress

Talkspace Online Therapy - #1 Rated Therapy Platform

https://try.talkspace.com/online-therapy

Professional Support When You Need It, At The Fraction Of The Cost Of In-Person Therapy. Online Counseling Via Text, Audio, Or Video Messaging. At Any Time, From Anywhere.

Talkspace Online Therapy - #1 Rated Therapy Platform

https://try.talkspace.com/online-therapy

Professional Support When You Need It, At The Fraction Of The Cost Of In-Person Therapy. Online Counseling Via Text, Audio, Or Video Messaging. At Any Time, From Anywhere. Access A Therapist 24/7. 1 Million Talkspace Users. Text, Audio & Video Chat.

Talk Therapy - Talkspace Online Therapy

https://try.talkspace.com/

Professional Support When You Need It, At The Fraction Of The Cost Of In-Person Therapy. Online Counseling Via Text, Audio, Or Video Messaging. At Any Time, From Anywhere. Instant Access to Therapy. 100% Private & Secure. 60-Second Assessment.

What do Talkspace's customers say about them?

Review Score

1.6/5

Total Reviews

23

Info

Talkspace
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
100.0%
Read reviews that mention
Pete Carter

Class action lawsuit needed

Reviewed on 2021-05-14T19:56:38

This company is a scam and should be prevented from ripping you off. They took $160 of my money andgave NOTHING in return.
read more
Ashleigh Mellon-Corlew

Paid $260 to be ignored

Reviewed on 2021-05-11T09:56:09

Paid $260 for messaging-only service but was ignored by not one, but TWO therapists in a row.In a dark time when I really needed mental support, they were not there for me. Customer support was fast but also automated and the refund is based on how long you have had the service, so I only was refunded $190. If you want to dispute this refund, response times could take up to 21 days. Since lack of response was my reason to leave initially, I just took the $190 and left. I WOULD ABSOLUTELY NEVER USE THIS SERVICE AGAIN OR RECOMMEND IT.
read more
Jamie

Paid for nothing - avoid this con

Reviewed on 2021-05-09T18:00:43

Paid £200. Matched with a therapist. They didn’t respond to my messages, so I was paying for nothing.Requested an automated refund and they only gave me 75% of the money back – ridiculous. Exploiting vulnerable people who are just looking for help. Avoid.
read more
Carissa Gaynor

0 stars

Reviewed on 2021-05-05T19:13:59

I got matched with a therapist, paid $260, and then couldn’t log in to my account, was told my email didn’t exists.There’s no way to call support, I emailed them, it took them four days to get back to me, they basically said they couldn’t help me. After three more weeks of back and forth I finally got a refund. They said my account was cancelled, then I got charged the next month, $260. Currently redoing this process all over again. Can’t wait for someone to email me back in about twenty years! The worst.
read more
Autumn Paine

Talkspace - do they pay for all those 5 Star Reviews?

Reviewed on 2021-04-22T22:52:26

Talkspace has very few providers and gives me providers that specialize in issues completely unrelated to mine.All the providers seem to have joined "a few months ago" which tells me they have lots of turnover. I found one that I thought was a good fit and she replied that Talkspace had neglected to record her unavailability. When I try to spin the wheel to get a new one a message tells me that if I try to spin again I won't be able to select the ones on display, like I'm being penalized for trying to find the best fit. Also, do they review the providers at all? A quick google search reveals complaints and lots of bad ratings. Lastly, when I cancelled, they make you select an reason for cancelling and the options you can choose from have nothing to do with their service sucking. Fail.
read more
Shannon Halligan

I received EAP “sessions” through my…

Reviewed on 2021-04-10T01:31:41

I received EAP “sessions” through my job and signed up for them during a health crisis I was having (had extensive medical testing coming up in a month and wanted support before that.)Took 2 weeks to match me with anyone, the hour before of my appt, the therapist said my benefit was “text only” Sessions. No one told me this when I signed up. I asked how much for live sessions and WITH my $30 co pay and good insurance, they quoted me $360 a month to have 30 minute sessions. ($90 a session with insurance??— how??) and then when I finally got a “10 minute meet and greet” with therapist he wanted me to complete useless assessment after useless assessment that I had already completed. I got very little in terms of communication from therapist and talkspace. They kept asking me for a credit card despite my “6 text based session” benefit, I realized it must be a scam. If you have serious mental health issues, this is dangerous. I don’t see how they still operate in these unethical ways. None of the interactions were about client care, only what money you were going to pay them to take questionnaires you can find for free, and ZERO strategies to try for anxiety. What a joke.
read more
MARTHA STOPA

Don’t waste your time

Reviewed on 2021-04-06T13:31:25

Don’t waste your time. I tried two therapists and two months of therapy and it was pointless.They didn’t really tell me anything at all. Wasn’t helpful, just a waste of money. Can get more advice from google to be honest. Just felt more angry and upset after talking with them because it just wasn’t helpful at all.
read more
Caelan

Paid up front for a month and…

Reviewed on 2021-04-02T01:46:10

Paid up front for a month and absolutely no service. Tried changing therapist twice and still no response.Requested a full refund and cancelled subscription. After reading the reviews- I will be reporting to the attorney general and Federal Trade Commission.
read more

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