Review (August 2025)

Build stronger customer relationships with teamsupport. learn how our customer software is built to improve b2b customer loyalty for your business.

8.5M

Estimated Revenue

246.23k

Website Visitors

4/5

Trustpilot Score

What do we know about TeamSupport LLC?

Estimated Revenue (2020)

$8.5M

Total Funding

$1.25M

Total Employees

60

Founded

2008

Industry

Computer Software

Last Funding Date

Private Equity Jul 2018

Location

Dallas, United States

About

TeamSupport LLC: {{ngMeta.description}}

Social Links

Alexa Ranking: 60431

What is TeamSupport LLC's Revenue?

TeamSupport LLC's estimated revenue for 2024 is $8.5M.

What does TeamSupport LLC do?

TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom industries. TeamSupport has spent the past decade creating a support solution that helps build passionate customer bases for its clients. TeamSupport stands alone as the leading support solution that helps solve for sophisticated client needs and fuels successful client interactions. Give TeamSupport a try with our free 14 day trial, or set up a no-obligation guided demo today.

What are the monthly traffic metrics for Teamsupport?

6/mo Traffic Growth

-6.60%

All Time Traffic Growth

Create Free Account

Monthly Hits

246k

Time on Site

5.6Mins

Bounce Rate

45%

How fast is Teamsupport growing?

Teamsupport has grown by -31.4% in the last 6 months according to SimilarWeb.

How do people interact with Teamsupport?

Last month, Teamsupport received 246k visitors who spent an average of 5.6 minutes on the website and visited 2.0 different pages per session. Overall, 45% of people bounce on the first visit.

How do people find Teamsupport?

166.3k people (68%) visit Teamsupport directly. 39.7k (16%) people search for them in Google. Whereas, 3.2k (1%) discover Teamsupport through Facebook, Reddit, and YouTube. 8k (3%) visitors come from Teamsupport's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Teamsupport?

Teamsupport's top market is the United States and they receive 145.6k (59.1%) people.
Then the 2nd is Japan with 13.6k (5.5%).
The 3rd is is Canada with 12.7k (5.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Teamsupport's ads on Google?

Google Ads

TeamSupport

https://www.teamsupport.com/customer-support-software-free-trial-spz

Built for B2B Support Teams. TeamSupport is a B2B support platform for tech enabled companies. Trusted by the world's leading companies. Increase Efficiency. 14-Day Free Trial. Reduce Support Costs. Request a Free Demo. Services: Customer Support, Help Desk.

TeamSupport | B2B Customer Support Software

https://www.teamsupport.com/customer-support-software-demo-2018

Build Stronger Customer Relationships & Loyalty. Improve Customer Service. Innovative SaaS Application Beyond Traditional Support Technology! Resolve Tickets Faster. No Credit Card Required. Increase Efficiency. Request a Free Demo. Reduce Support Cos

Help Desk Software Comparison, Best Customer Service Software‎

https://www.teamsupport.com/compare-customer-support-software

Tired of Email? Try #1 B2B HelpDesk Ticketing Software Free Trial No CC Services: Customer Support, Ticketing Management, Help Desk

TeamSupport HelpDesk Software Launches New-and-Improved‎

https://www.teamsupport.com/web-based-customer-service-software-news/news/teamsupport-com-help-desk-software-launches-entirely-new-and-improved-customer-centered-technology

See Why We're #1 Rated in B2B Customer Satisfaction for Helpdesk. Sign Up Today! Reduce Support Costs. Increase Efficiency. Resolve Tickets Faster. 14-Day Free Trial. Support Desk - from $50.00/mo - B2B Support Software · More Enterprise - from $65.00/mo

Ticketing System, Help Desk Ticket Management‎

https://www.teamsupport.com/help-desk-ticket-management-software

#1 Rated B2B Help Desk Software Free Trial Sign Up. No CC Required! Request a Free Demo. No Credit Card Required. Reduce Support Costs. Increase Efficiency. 14-Day Free Trial. Resolve Tickets Faster. Services: Customer Support, Ticketing Management, Help

What do Teamsupport's customers say about them?

Review Score

4/5

Total Reviews

39

Info

TeamSupport

[email protected]

8005962820889

Dallas

5 Star
40.0%
4 Star
40.0%
3 Star
10.0%
2 Star
5.0%
1 Star
5.0%
Read reviews that mention
Sean Flynn

TS willing to do alot, but I'm greedy and wanted more

Reviewed on 2016-10-21T23:36:16.002

Did not know this was a public review, thus editing it. only wanted to review to TS.
Bruno Costa

Daikin Portugal

Reviewed on 2016-10-03T08:38:01.149

We are having a good experience with teamsupport, it changed our way of working with our customer.
Lisa Bowers

Webinar review

Reviewed on 2016-09-30T13:32:24

Webinars cover too many topics in a small amount of time. I would like to see a little more depth andemphasis on navigation.
read more
Angela Williams

Always helpful , and knowledgable

Reviewed on 2016-09-23T15:39:58

Every time I have a question on a how to set up a process, I get a quick response and speak a veryknowledgeable person!
read more
Nicole W. Jacko

Team Support 5 Star Review

Reviewed on 2016-09-23T13:52:31

My experience with Team Support from beginning to end has been the most rewarding experience.I have never had a company that EXCEEDS expectations with every single communication. Their product is the best that is available at level at this time in the industry. We provide customer service and support for our customers, and I have had my support staff listen to Team Supports customer support staff in training as a base for our expectations from our employees. They listen to the needs of their customers and move their product forward with their customer's needs in mind. I love this product and their Staff and would recommend them to anyone looking for business to business customer support and ticketing program.
read more
Rafik Berzi

Great Product and Great Service

Reviewed on 2016-09-23T03:03:45

We selected TeamSupport after deep search for a B2B support desk. The support we had from the free test to the implementation was excellent. The flexibility and fluidity was very important to us,as we didn't want that our support team take more time to create and close tickets than to resolve the issues.
read more
6 month TS Customer

Robust tool, needs improved customer service

Reviewed on 2016-09-23T01:46:05

TeamSupport is a powerful ticketing and customer service tool. The tool is frequently updated with new features and functionality.One drawback is somewhat poor customer service. Troubleshooting issues with customer/contact relationships, ticket notifications and automations is a challenge. There are many ways to gauge customer service and the quickest response is not always the most helpful.
read more
Ryan Blodgett

Excellent product and support

Reviewed on 2016-08-12T20:39:03.426

I was tasked with choosing and implementing a support product. After much consideration and a run with the trial for a while,I chose TeamSupport. We have been extremely happy with the results. They have setup a very user friendly interface with plenty of options to customize/optimize your portal. This product has done wonders in the tracking and accountability department. I highly recommend TeamSupport to anybody that asks.
read more

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