Review (August 2025)
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10k
Estimated Revenue
609.33k
Website Visitors
1.4/5
Trustpilot Score
What are the monthly traffic metrics for Thalys?
6/mo Traffic Growth
23.70%
All Time Traffic Growth
Create Free Account
Monthly Hits
609k
Time on Site
5.0Mins
Pages per Visit
4.0
Bounce Rate
38%
How fast is Thalys growing?
Thalys has grown by -33.7% in the last 6 months according to SimilarWeb.
How do people interact with Thalys?
Last month, Thalys received 609k visitors who spent an average of 5.0 minutes on the website and visited 4.0 different pages per session. Overall, 38% of people bounce on the first visit.
How do people find Thalys?
182k people (30%) visit Thalys directly. 379.2k (62%) people search for them in Google. Whereas, 8.1k (1%) discover Thalys through Facebook, Reddit, and YouTube. 12k (2%) visitors come from Thalys's email newsletters. Finally, 10.7k (1.8%) people come from affiliates and or paid referrals.
Who uses Thalys?
Thalys's top market is the Belgium and they receive 175.9k (28.9%) people.Then the 2nd is Netherlands with 143.3k (23.5%).The 3rd is is France with 136.5k (22.4%).
Traffic Growth (last 6 months)
What are Thalys's ads on Google?
Google Ads
Paris-Cologne by train - Thalys.com
https://www.thalys.com/fr/en/train-timetables/paris/cologne
We offer easy and fast booking. Book now online and save time! Destinations: Brussels, Amsterdam, Antwerp
Train tickets - Paris, Brussels, Amsterdam, Cologne | Thalys - thalys.com
https://www.thalys.com/be/en/
We offer easy and fast booking. Book now online and save time!
Paris - Cologne — Timetable of trains | Thalys - thalys.com
https://www.thalys.com/fr/en/info-services/timetable/paris/cologne
We offer easy and fast booking. Book now online and save time! Destinations: Brussels, Amsterdam, Antwerp.
Amsterdam-Antwerp by train - thalys.com
https://www.thalys.com/nl/en/train-timetables/amsterdam/antwerp
Visit all our great destinations. Book your ticket now on thalys.com! Destinations: Paris, Brussels, Lille
Train tickets - Paris, Brussels, Amsterdam, Cologne | Thalys - thalys.com
https://www.thalys.com/be/en/
We offer easy and fast booking. Book now online and save time! Destinations: Brussels, Amsterdam, Antwerp.
What do Thalys's customers say about them?
Review Score
1.4/5
Total Reviews
314
Info
Thalys5 Star
10.0%
4 Star
0.0%
3 Star
5.0%
2 Star
5.0%
1 Star
80.0%
Read reviews that mention
Barney Rinsey
A threat to a civilized society
Reviewed on 2021-05-03T12:47:53
This happened to me about a year and a half ago but I've been meaning to write this review for so longbecause the event that happened is typical of the type of scams these big companies do in order to make an extra buck.
I was a student then and had to go from Antwerp to Brussels to attend classes. I always bought the cheepest train tickets because I had no money back then. In Antwerp, often times, the trains change platforms at the last minute or are canceled very abruptly. After such a change a train arrived and I got on it. It seemed nicer than the usual trains I got on but I couldn't be sure if I could get on it or not with the ticket I had. As I was contemplating asking someone (trying to find an employee to ask) the doors closed and there I was with my foreign girlfriend on a Thalys train.
The ticket inspectors arrived after twenty minutes and said that our tickets were not valid. I told them that the change of trains had not been signaled on the screens at the station and that no announcement had been made to signal the change of trains arriving at the Antwerp station. They told me that in that case I should have asked a train employee before getting on it (we all knew you were only able to do so if the said train employee was near your wagon - in our case the train employee was at the other end of the train and it would take five minutes getting there). We were very sorry and my girlfriend started crying when she heard the amount of the fine we were getting. And since we weren't able to pay right away they said they were actually giving us an infraction together with the fine (which would be even larger than the initial fine).
This sad scene ended with the two ticket inspectors leaving us with more than 300€ of fine, oblivious to the fact that I was a student, that my girlfriend was a foreigner, that we had two valid tickets for another train. I just thought they were cruel.
Then as we headed towards the exit door of the wagon a little early we saw that there were three other (separate) people being fined (most likely for the same reason): regular people who try to live their lives honestly and get up to go to work on a daily basis. I then understood that the train inspectors were not cruel, this was a scheme. They profit from any problem that may occur at any station and act as if they cannot use common sense. We were all punished for the same technical problem and anybody could see this.
Thalys is and will remain a threat to western civilization. A company needs ethical values and robbing workers and students from their belongings just because the law empowers them to do so is clearly unethical. How those train inspectors can live with themselves is a mystery that I will probably never solve...
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Luz Ballesteros
Beware! Last minute train cancellations that leave you with no alternative
Reviewed on 2020-12-14T17:27:56
Wish I could give 0 stars.
I found out yesterday by chance that our train from Paris to Amsterdam for Jan 2nd has been cancelled.I never received any notification from you UNTIL TODAY (Dec. 14th). This is unacceptable in all circumstances but even more so at this time of the year when reorganising travel is IMPOSSIBLE. We take the train from Paris to Amsterdam as we need to take the ferry to be able to enter the UK with our dog. The cancellation 2 weeks before the trip, WITHOUT GIVING ANY ALTERNATIVE, means that we could not find any other mean to get back and we will have to cancel our entire trip.
Unfortunately for us, there are not many more options to get from Amsterdam to Paris. Next time, I will try the plane.
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Keven Guglielmina
Fake prices
Reviewed on 2020-11-11T12:51:52
As a student trying to come back home during the pandemic, they tried to take advantage of the situation.
I spent 3 days trying to buy a ticket on their website.I just got an error each time. Called 3 times with different representatives. Sent an email, a complaint. Nothing.
The only thing they told me is that they take 2 weeks to update their prices on their website. Even though on the website it says that there are still 8 tickets available. So this is the kind of dishonest company that shows prices of 35 euros for students (still 8 available on a specific day) and then they don't allow you to buy it because they want to profit from the Coronovirus Situation. Is that even legal to be able to book at a specific rate and then tell you you're not allowed to buy it because they made an error in the pricing.
Therefore they told me to reserve by phone for more than a 100 euros. On top of that you have to pay for each call plus pay to the guy that reserves for you because they have a useless website.
Very disappointed for them having the train monopoly.
I recommend you to choose alternatives.
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Henk Haaima
Very unsafe travel experience
Reviewed on 2020-10-19T08:43:14
Very unsafe travel experience. No train staff or any other security staff from the train station during boarding,no checks of valid tickets (Rotterdam train station). So everyone can freely board the train and steal bags and laptops from passengers. This is what happened to us last Thursday. Furthermore, due to missing train staff not all passengers are wearing face masks, this creates an unsafe and unpleasant experience. We strongly recommend future passengers to book a flight, it is a more protected environment especially now during the pandemic.
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Nebojša Savić
Completely unsafe
Reviewed on 2020-10-17T08:09:39
First of all, completely unsafe! My bag was stolen, there were no staff members around!And when I needed to report my stolen bag, there was no train manager! He just left! Also no one checks if the passengers are wearing face masks.
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Melissa Koch
Do not use Thalys
Reviewed on 2020-09-14T09:01:22
No flexibility even in extraordinary situations. Would advise to use another form of transport.Really disappointed at the service!
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Victoria
F***the french and f*** Thalys
Reviewed on 2020-09-11T11:19:58
Utterly disgusting train, dust and hair everywhere! No social distancing what so ever!Foul attitude from the staff as they’re all dumb french people and up their own arses. Train was delayed by 30 minutes, no apologies for it either.
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Victor
Paris-Brussels is a ripoff
Reviewed on 2020-08-13T23:01:57
Paris-Brussels is a ripoff. Paris-Montpellier can often be bought for 20 or 30 euros. Thalys is ALWAYS expensive.Horrible result of the lack of competition. Can’t wait for competition on that line. and not from buses, but trains.
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