Review (August 2025)
112.5M
Estimated Revenue
598.06k
Website Visitors
2.4/5
Trustpilot Score
What do we know about Thermaltake Technology?
Estimated Revenue (2020)
$112.5M
Total Employees
130
Founded
1999
Industry
Computer Hardware
About
Thermaltake Technology: Thermaltake will continue practicing the three pillars of the organization: “Quality”, “Performance”, and “Reliability” which symbolize Thermaltake Technolo
What is Thermaltake Technology's Revenue?
Thermaltake Technology's estimated revenue for 2024 is $112.5M.
What does Thermaltake Technology do?
Thermaltake Technology was established in January, 1999 and has been market to the world with "Thermaltake" brand name ever since. The brand personality of Unique, Aggressive, Vivid, and Stylish makes Thermaltake an expert in creating Exciting things and Fascinating environment for gamers and enthusiasts, also Keep them Constantly High physically and mentally. Moreover, Thermaltake Technology get close to consumers and observe lead users' behavior and requirement, to design aesthetic and high quality products which will greatly improve system performance and bring the user to the up most potential. With innovative design and unique style, Thermaltake products spread rapidly among the enthusiasts in DIY market and soon become the number one choice for PC DIY enthusiasts worldwide. Products: www.thermaltake.com www.ttesports.com www.luxa2.com
What are the monthly traffic metrics for Thermaltake?
6/mo Traffic Growth
-21.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
598k
Time on Site
2.1Mins
Pages per Visit
2.0
Bounce Rate
56%
How fast is Thermaltake growing?
Thermaltake has grown by 14.2% in the last 6 months according to SimilarWeb.
How do people interact with Thermaltake?
Last month, Thermaltake received 598k visitors who spent an average of 2.1 minutes on the website and visited 2.0 different pages per session. Overall, 56% of people bounce on the first visit.
How do people find Thermaltake?
105.2k people (18%) visit Thermaltake directly. 435.6k (73%) people search for them in Google. Whereas, 17.4k (3%) discover Thermaltake through Facebook, Reddit, and YouTube. 1k (0%) visitors come from Thermaltake's email newsletters. Finally, 1.2k (0.2%) people come from affiliates and or paid referrals.
Who uses Thermaltake?
Thermaltake's top market is the United States and they receive 50.4k (8.4%) people.Then the 2nd is Russian Federation with 35.4k (5.9%).The 3rd is is Germany with 34k (5.7%).
Traffic Growth (last 6 months)
What do Thermaltake's customers say about them?
Review Score
2.4/5
Total Reviews
33
Info
Thermaltake Technology5 Star
25.0%
4 Star
10.0%
3 Star
0.0%
2 Star
10.0%
1 Star
55.0%
Read reviews that mention
S B
Same problem as most
Reviewed on 2021-05-06T21:37:32
Same problem as most, trying to get in touch with someone is near impossible. Have tried the contact methods listed on the website,as well as social media and still no reply nearing 2 weeks on. Very disappointing
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CT
Purchased Thermaltake IRGB 1250 watts…
Reviewed on 2021-05-01T01:15:37
Purchased Thermaltake IRGB 1250 watts power supply. After total of 2 HRS of use over 5 day period power supply dead.Placed order for warranty repair with advance repair. 2 weeks later can't get Thermaltake to ship out a unit to me. Called them twice 2 weeks later and cant get a response from them. Customer service and warranty repair is terrible. Your calls always go to voicemail and never get someone on the line when you call. Instead you get a voicemail to leave a MSG. My System is down heading for the 3rd week and can't get a warranty repair issue solved. They won't even let me ship the old one back to them until they offer to ship one out. This is not good. I was thinking of using them for my next build but if this is the customer service you get I think i will use another manufacturer from now on. Very difficult to get someone on the phone. Beware before you consider buying their product. I Will follow up with this email if I ever get this solved.
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Jamie Summers
I had a case arrive with a broken panel…
Reviewed on 2021-03-10T16:46:13
I had a case arrive with a broken panel and damage to the box which I hadn't noticed at first.Thermal Take worked with the vendor to send out a replacement panel, saving me the hassle of pulling the whole computer apart. Very happy, good customer service.
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James Kilduff
Poor aftersales support
Reviewed on 2021-02-19T11:01:02
Bought a Level 20 MT in December. Built my system in January but had issues with noisy case fans.Emailed TT on January 29th and despite being ignored for weeks at a time, multiple emails and promises I still have had no help at all. Case quality appears good, sadly the customer service is not so good. Would buy another brand next time.
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Alan
After +3 months, I give up. Never use TT
Reviewed on 2021-02-09T15:38:05
I've had an issue going on for over 3 months!
I raised 2 webchat requests, sent 9 polite emails,created 4 forum posts and made a phone call. With all that, I had a single email back and then I was completely ignored and finally, lied to on the phone. Their marketing manager Adam said he'd give me a call within 2 weeks and now, 2.5 weeks later and over 3 months since my first contact, I've had enough.
What an absolute joke! I'm giving up now and will never use this company again.
This is the most effort I've ever had to make with any company, ever. NEVER USE THERMALTAKE. They couldn't care less about their customers.
If you'd like the full context of my terrible experience, please see the log in the TT forums here (you'll need to add that to the end of their forum url):
/index.php?/topic/221304-can-i-have-a-reply-to-my-emails-and-tt-webform-contacts-please/
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CM
Superb after sales service!!!!!!
Reviewed on 2021-01-07T10:11:54
I must say I am very surprised to read the poor reviews on here, most of which seem to be during the past few months of the Covid crisis so that may explain it.That has not been my experience, infact If I could leave higher than 5 stars I would.
First time I had an issue with my Thermaltake product their forum team gave me the best after sales customer support I have ever had from a company.
They really did bend over backwards to help me, and are a credit to the PC Industry during these very difficult times.
Give your forum team a huge pat on the back and a wage rise, they deserve it!!!
The design of my Core P5 TG Ti case is very clever indeed, every component placement and design feature has been carefully thought about, not an easy case to put together, but a very enjoyable build as you can put your own twist on it.
They are not a budget case, but you certainly get what you pay for. Worth every last penny!!
No regrets, and will certainly be using TT for many years to come.
I purchased the case in the UK, and as you will see from my last review on trustpilot the service was not very good from the company I purchased from. But I am smiling like the Joker on laughing gas after dealing directly with Thermaltake.
Thanks Guys, you have restored my faith in customer service ??
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Kamal Saini
I was buy thermaltake cabinate for my…
Reviewed on 2020-12-03T11:08:49
I was buy thermaltake cabinate for my pc this year I was trust on thermaltake
Because I was got bestreview from other people's but my experience with thermaltake is very bad because my cabinate is not working properly since purchase. And when I tested it to thermaltake service center they says it is ok from every angle that's the reason I m not satisfied from thermaltake i was switched from cooler master to thermaltake but now I m realised cooler master better then thermaltake. Please do not purchase thermaltake
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Benoit Brummer (trougnouf)
No support whatsoever
Reviewed on 2020-11-27T09:14:54
I bought their rather expensive Thermaltake Core V71 TG and the product was great initially,but eventually I broke the plastic tab that holds the glass panel in place.
What would have been an easy fix turned into a permanently broken case, because Thermaltake support is completely non-existent.
I tried using their online form, and later their email, no response after a month. From what I've read this is not an isolated case.
read more
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