Review (August 2025)
Discover more than 120 countries with turkish airlines for a unique travel experience. buy a flight ticket, make hotel reservation and rent a car.
145k
Estimated Revenue
1.25M
Website Visitors
1.9/5
Trustpilot Score
What do we know about Turkish Airlines Aviation Academy?
What is Turkish Airlines Aviation Academy's Revenue?
Turkish Airlines Aviation Academy's estimated revenue for 2024 is $145k.
What does Turkish Airlines Aviation Academy do?
Turkish Aviation Academy was founded to meet the training needs of Turkish Airlines, Turkey's first airline as well as one of Europe's leading airlines. It has transformed over the years into an institution that offers training courses to people from many different companies both in Turkey and abroad. The Academy has been offering training courses for over 30 years.
What are the monthly traffic metrics for Thy?
6/mo Traffic Growth
-7.00%
All Time Traffic Growth
Create Free Account
Monthly Hits
1M
Time on Site
10.6Mins
Pages per Visit
13.0
Bounce Rate
25%
How fast is Thy growing?
Thy has grown by -12.0% in the last 6 months according to SimilarWeb.
How do people interact with Thy?
Last month, Thy received 1M visitors who spent an average of 10.6 minutes on the website and visited 13.0 different pages per session. Overall, 25% of people bounce on the first visit.
How do people find Thy?
1M people (83%) visit Thy directly. 67.5k (5%) people search for them in Google. Whereas, 33.4k (3%) discover Thy through Facebook, Reddit, and YouTube. 21.1k (2%) visitors come from Thy's email newsletters. Finally, 103.6 (0.0%) people come from affiliates and or paid referrals.
Who uses Thy?
Thy's top market is the Turkey and they receive 1.1M (85.1%) people.Then the 2nd is Thailand with 36.7k (2.9%).The 3rd is is Korea, Republic of with 19.5k (1.6%).
Traffic Growth (last 6 months)
What do Thy's customers say about them?
Review Score
1.9/5
Total Reviews
817
Info
Turkish Airlines5 Star
10.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
90.0%
Read reviews that mention
Syed Ali
The worst airline ever
Reviewed on 2021-05-27T11:33:29
The worst airline ever!
I booked a Business Class flight for myself and child to LHR from KUL at theend of June 2021 and returning at the beginning of August 2021
My initial out bound flight was cancelled. I called TA immediately to arrange an alternative flight. I was able to secure a flight a day earlier than my original flight.
Just out of curiosity, I logged on to the TA website last week to manage my booking, only to discover that both outward and inward journeys are no longer on the system. It was as if my booking had vanished. When I called to query this, a rude customer service agent named Alesia in the ticketing department said that the previous agent who rescheduled my flight failed to complete the booking. I thought that was a strange reason, because I had a confirmation email of my new flights. I even picked my seats and selected my meals… I digress. So, I continued to quiz Alesia about this and then asked for a refund. She laughed!!!!
I demanded to be put through to the complaints department. She refused and said that I must complete a “feedback form” in order to be passed on to the Customer Relations department.
I proceeded to complete a “feedback form” on their website. I was issued with number TK-4949094. I highlighted the issues mentioned above and was told it would take 7 days for them to get back to me. So, I called again, armed with my “feedback” number. I was finally transferred to the Customer Relations department. I explained my case and they said that they’ll mark my case as “urgent”. I called everyday for 6 days, every member of staff said they’ll expedite my case.
Another peculiar problem with TA is the the Customer Relations department has no direct method of communicating with the Feedback (FB) department. They just update a centralised system and hope the FB department read it. Oh, there are no supervisors or managers in the call centre apparently! Go figure!
I finally get a reply from the FB department by a gentleman named “Burhan O”. This is the email below:
“Dear XXXX XXX,
First of all, we are sorry for your problem.
In consequence of the investigation we made upon your feedback, on 17.04.2021 with phone number 060xxxxxxxxx we unfortunately could not find your voice record since you did not approve recording of your interview with our call center.
If you called on different date, time and number please inform us.
Sincerely Yours,
Burhan O.
Customer Representative
TURKISH AIRLINES INC.
Customer Contact Center”
I confirmed my number several times throughout the week when I called to chase up the status of my case. “Burhan O” is clearly incompetent, the buffoon didn’t realise that that he was missing a double zero for international dialling code. (See email above)
So, I immediately called the CR department and all they could do is create another “Feedback Form”! They hadn’t even resolved the first one. The agent reassured me that it would be a much quicker response because it’s related to a previous case. I was highly sceptical, I even told him that a new FB form would start the whole 7 day wait all over again! I called back immediately with my new number TK-4966428 to speak with another agent who confirmed my suspicion, it will indeed take another 7 days!!!! The previous guy lied to me exactly as I suspected.
They will say whatever it takes to get you off the phone.
I have had better luck with Biman Bangladesh, now that’s saying something!
The 7 day wait begins! Stay tuned for updates!
Background about me:
I have flown with TA many times and have never had a problem until now. I even featured in TA’s marketing material as one of the grand finalists in the Turkish Airlines Golf World Cup back in 2018. I really was rooting for them. But now I’m left with a sour taste in mouth about this whole experience. No flights, no refund.
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Own Plans
I don’t recommend
Reviewed on 2021-05-26T17:09:30
I don’t recommend , they can suddenly cancel your flight without any better solutions.
William Lock
They dont like giving refunds
Reviewed on 2021-05-26T13:34:11
They dont like giving refunds. When trying to cancel a flight due to covid restrictions you can only apply for a voucher,the option to request a refund does dont work, funny that and once the voucher has been issued, it cant not be changed, funny that, once again. Keep your low customer service standards.
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Flemming
No response yet!!!
Reviewed on 2021-05-26T13:12:11
Very bad experience!
We have not yet received our refund from a cancelled trip to Vietnam in March2020!
We will never again book a flight with Turkish Airlines!!
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Damiana Lush
Flew with them from Turkey to San…
Reviewed on 2021-05-23T15:38:48
Flew with them from Turkey to San Francisco, CA. 13 hour flight. Professional and kind staff.I was positively surprised by the meals offered, all were fresh and by far best quality out of all airlines I flew with so far.
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Alex
Terrible experience, worst customer service, very high cancellation fees
Reviewed on 2021-05-22T11:31:18
I got charged 25% cancellation fees of the tickets costs for the flights that Turkish Airlines had cancelled themselves!
Customer service is just absolutely terrible!They did everything not to resolve the issue and were just interested in charging as much fees as possible without even offering other options!
I strongly recommend to avoid using this company as much as possible.
Absolutely terrible experience in all aspects in these difficult times.
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Ant
Worst company on earth
Reviewed on 2021-05-15T13:48:54
Worst company on earth. Never received a 350 gbp refund for the flight THEY CANCELED!
Anuar Baktybayev
Food was very poor.
Reviewed on 2021-05-14T11:53:26
Food was very poor.
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