Review (August 2025)

Tidal is the first global music streaming service with high fidelity sound, hi-def video quality, along with expertly curated playlists and original content — making it a trusted source for music and culture.

20M

Estimated Revenue

6.41M

Website Visitors

1.7/5

Trustpilot Score

What do we know about TIDAL?

Estimated Revenue (2020)

$20M

Total Employees

310

Founded

2014

Industry

Music

Last Funding Date

Other Jan 2017

Location

New York, United States

About

TIDAL: TIDAL is the first global music streaming service with high fidelity sound, hi-def video quality, along with expertly curated playlists and original content — making it a trusted source for music and culture.

Social Links

Alexa Ranking: 21901

What is TIDAL's Revenue?

TIDAL's estimated revenue for 2024 is $20M.

What does TIDAL do?

TIDAL is a global music and entertainment platform committed to creating a deeper connection between artists and fans. TIDAL is a pioneer in giving its subscribers exclusive access to high-profile music, videos, original content, livestreams, tickets, merchandise and live experiences fans cannot find anywhere else. The platform's original content includes the "On Air" podcast network, original video series, artist documentaries and more. With the commitment of artist owners that believe in creating a more sustainable model for the music industry, TIDAL aims to elevate the experience for artists and music fans. The TIDAL artist-owners are Alicia Keys, Arcade Fire's Win Butler and Regine Chassagne, Beyoncé, Calvin Harris, Coldplay's Chris Martin, Daft Punk, Damian Marley, deadmau5, Indochine, J. Cole, Jack White, Jason Aldean, Shawn "JAY Z" Carter, Kanye West, Lil Wayne, Madonna, Nicki Minaj, Rihanna, T.I. and Usher. TIDAL is currently available in 53 countries, has more than 60 million songs in its catalog and over 240,000 high quality videos. Since inception TIDAL had livestreamed more than 120 concerts, offered 325,000 concert tickets and hosted hundreds of exclusive TIDAL member events globally.

What are the monthly traffic metrics for Tidal?

6/mo Traffic Growth

-9.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

6M

Time on Site

3.9Mins

Bounce Rate

42%

How fast is Tidal growing?

Tidal has grown by -5.0% in the last 6 months according to SimilarWeb.

How do people interact with Tidal?

Last month, Tidal received 6M visitors who spent an average of 3.9 minutes on the website and visited 4.0 different pages per session. Overall, 42% of people bounce on the first visit.

How do people find Tidal?

4.2M people (66%) visit Tidal directly. 1.7M (26%) people search for them in Google. Whereas, 172k (3%) discover Tidal through Facebook, Reddit, and YouTube. 28.6k (0%) visitors come from Tidal's email newsletters. Finally, 32.7k (0.5%) people come from affiliates and or paid referrals.

Who uses Tidal?

Tidal's top market is the United States and they receive 1.6M (25.2%) people.
Then the 2nd is Poland with 527.7k (8.2%).
The 3rd is is United Kingdom with 314.2k (4.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Tidal's ads on Google?

Google Ads

Tidal.com - TIDAL - Start Your 30 Day Free Trial

https://tidal.com/masters

Hear the song the way the artist intended. Hear your favorite tracks like you've never heard before. Unique Podcast Selection. Styles: Hip-Hop, Rap, EDM, Rock, Jazz, Blues, Fusion, Live, Acoustic.

TIDAL | Stream Your Favorite Music

https://offer.tidal.com/

Hear the song the way the artist intended. Hear your favorite tracks like you've never heard before. Exclusive Jay-Z Tracks. High Fidelity Music. Music Streaming Service. Unique Podcast Selection. Types: Jay-Z, Beyonce, Calvin Harris, Chris Martin, Alicia Keys, Win Butler.

Tidal - High Fidelity Music Streaming

https://tidal.com/

Stream all of your favorites. Over 70 million songs and 250,000 videos at your fingertips. Transfer your old music library and playlists to TIDAL with just a few easy steps. Listen offline. Unlimited streaming. Unlimited, ad-free music. Always ad-free. Best sound quality.

Tidal.com - TIDAL - Music Sounds Better with TIDAL

https://tidal.com/offers/newbeginnings

Stream all of your favorites. Over 70 million songs and 250,000 videos at your fingertips. TIDAL is the first global music streaming service with high fidelity sound. Unique Experiences. Global Platform. High Sound Quality. Start 30-Day Free Trial.

Tidal.com | TIDAL | Start Your Free Trial‎

https://offer.tidal.com/

Stream your favorite music on TIDAL - the best sounding streaming app. No compromises. Just pure sound. Music Streaming Service. High Fidelity Music. Styles: Hip-Hop, Rap, EDM, Rock, Jazz, Blues, Fusion, Live, Acoustic.

What do Tidal's customers say about them?

Review Score

1.7/5

Total Reviews

401

Info

TIDAL
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
100.0%
Read reviews that mention
Ivanna Gabore

I signed up for this service and used…

Reviewed on 2021-05-18T16:39:31

I signed up for this service and used it once, I forgot all about it. I lost my credit card and they decided to bill me at the end of the free subscription.The payment was declined because I'd gotten a new card, but instead of them accepting the declined card and moving on they decided to hack into my new card. Just thirsty. When I looked at my bank statement the very day they charged me I asked for a refund. Needless to say they told me they couldn't! They so THIRSTY!!!
read more
jerry tweed

I never registered for Tidal

Reviewed on 2021-05-13T22:19:25

I never registered for Tidal. I can’t cancel , can not get a refund. This organization is fraud !
Gabriel Gervais

I subscribed to a free trial in 2019…

Reviewed on 2021-05-11T14:36:45

I subscribed to a free trial in 2019 and got the regular paying service for a few months before cancelling.In April 2021, I decided to give Tidal another try and got another free trial. Finally, they decided to charge the service WITHOUT telling me because I already had a trial subscription in the past. So far, they refused to refund me. Unfair business practice. Similar to a scam.
read more
colin billinge

What a disgrace and nothing more than…

Reviewed on 2021-05-07T13:26:12

What a disgrace and nothing more than Thieves . I have an astell kern ak380 and 120 II listening on Layla headphones .Ten weeks ago my tidal subscription stopped working on my devices , both iriver and tidal both blame each other for this loss of service. I have received an email from someone called Benonia this afternoon firmly blaming iriver lack of software update and it should be me who contacts them {again } to sort the problem out . Both company’s make the promise of hi fidelity music service and one or both company’s have broken that promise . It is not a problem for me to solve . I have two to three months of no service on my devices and 6000 euros worth of equipment rendered almost useless .
read more
Anthony Webb

I was subscribed to Tidal

Reviewed on 2021-05-05T14:26:29

I was subscribed to Tidal, and cancelled subscription in January. They honoured that cancellation for 4 months,then charged me twice the monthly fee. They refuse to offer refund saying I never cancelled, and that $23.99 is the correct charge for a month, despite the actual cost being $11.99 a month. They're also not able to explain why I wasn't charged for the 4 months they claim I hadn't cancelled.
read more
AndryH

1 Month Free Trial but Tidal end my subscription after 7 days

Reviewed on 2021-04-27T10:19:43

Tried 1 month free trial, but after exactly 1 week I got an email that the subscription/free-trial hasended and I have to pay full to continue.
read more
Mark Richey

Tidal Refusing a Rightful Refund

Reviewed on 2021-04-23T16:26:25

I signed up for a Tidal trial but cancelled before the end of the trial period. I was just reviewing my billing and found I've been billed for around 8 months,over which time I have neither logged in or made any purchases on Tidal. The company refuses any refund. Had I truly failed to cancel, I would understand, but I did. From reading other reviews on here and the BBB site, this looks to be a pattern of unethical business behavior.
read more
Vincent

Still being charged $15 a month

Reviewed on 2021-04-19T22:57:14

Still being charged $15 a month, even though I have emailed them numerous times trying to cancel my account.Resorted to cancelling my bank card and getting a new one but they still seemed to be able to charge me on that as well. Hopeless customer service team. F*** Tidal
read more

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