Review (August 2025)

Upserve is the restaurant management software serving up everything you need to run a smoother operation and exceed guest expectations.

15.42M

Estimated Revenue

740.69k

Website Visitors

4.5/5

Trustpilot Score

What do we know about Upserve?

Estimated Revenue (2020)

$15.42M

Total Funding

$40.5M

Total Employees

150

Founded

2009

Industry

Computer Software

Last Funding Date

Venture (Round not Specified) Jul 2017

Location

Providence, United States

About

Upserve: Upserve is the restaurant management software serving up everything you need to run a smoother operation and exceed guest expectations.

Social Links

Alexa Ranking: 35012

What is Upserve's Revenue?

Upserve's estimated revenue for 2024 is $15.42M.

What does Upserve do?

Upserve by Lightspeed is the magic ingredient that helps restaurateurs become wildly successful, providing everything you need to manage a restaurant in a single hub. Upserve by Lightspeed offers the market-leading cloud restaurant POS, actionable insights, transparent processing, automated inventory and ordering, workforce tools, and mobile restaurant management. Founded in 2009, Upserve by Lightspeed has been named a Best Place to Work in Rhode Island and Denver.

What are the monthly traffic metrics for Upserve?

6/mo Traffic Growth

19.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

741k

Time on Site

1.0Mins

Bounce Rate

82%

How fast is Upserve growing?

Upserve has grown by -12.0% in the last 6 months according to SimilarWeb.

How do people interact with Upserve?

Last month, Upserve received 741k visitors who spent an average of 1.0 minutes on the website and visited 1.0 different pages per session. Overall, 82% of people bounce on the first visit.

How do people find Upserve?

121.2k people (16%) visit Upserve directly. 138.5k (19%) people search for them in Google. Whereas, 8.8k (1%) discover Upserve through Facebook, Reddit, and YouTube. 606.5 (0%) visitors come from Upserve's email newsletters. Finally, 554.7 (0.1%) people come from affiliates and or paid referrals.

Who uses Upserve?

Upserve's top market is the United States and they receive 664k (89.6%) people.
Then the 2nd is Canada with 8.4k (1.1%).
The 3rd is is United Kingdom with 8.1k (1.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Upserve's ads on Google?

Google Ads

Upserve.com | Breadcrumb POS | Boost Sales & Efficiency‎

https://join.upserve.com/pos-lpub31011/

The only restaurant POS that offers analytics, payments, EMV & more. Free demo! Free Product Updates. 24/7 Expert Support. Offline Mode. Inventory Management. Guided Installation. Types: Restaurants, Bars, Pubs, Breweries, Nightclubs, Foodtrucks, Cafes.

Upserve.com - Restaurant All-In-One POS - Saving Going On Now

https://resources.upserve.com/calltoclickads.html

Including, POS, Online Ordering , Contactless Payments and Analytics. Call or Click to set up a demo. Full Tableside POS. Services: Food Cost Your Restaurant, Discover Waste In Kitchen, 1-Click Vendor Purchasing, Food Costing Software, Commissary Kitchen Tool.

Breadcrumb POS | Boost Sales & Efficiency | upserve.com‎

https://join.upserve.com/pos-lpub31011/

The only restaurant POS that offers analytics, payments, EMV & more. Free demo! Offline Mode. 24/7 Expert Support. Free Product Updates. Guided Installation. Types: Restaurants, Bars, Pubs, Breweries, Nightclubs, Foodtrucks, Cafes.

The POS System For Restaurants - Restaurant POS System

https://resources.upserve.com/Best-Restaurant-Paid-Search.html

Grow your restaurant with a POS system that's easy to use, fast & reliable. Learn more. Discover our best-in-class POS system that is easy to use. Get a free demo today!

Keyword: pos system for restaurants

The POS System For Restaurants - iPad POS System

https://resources.upserve.com/calltoclickads.html

Grow your restaurant with a POS system that's easy to use, fast & reliable. Learn more.

Keyword: pos for restaurants

What do Upserve's customers say about them?

Review Score

4.5/5

Total Reviews

67

Info

Upserve

[email protected]

855-664-3887

Providence

5 Star
85.0%
4 Star
5.0%
3 Star
5.0%
2 Star
5.0%
1 Star
0.0%
Read reviews that mention
James McGimsey

Great software

Reviewed on 2021-05-17T20:38:32

Great software, has all the reporting information I need. Support staff are terrific.
Pat Niebling

Great customer service

Reviewed on 2021-05-13T19:33:53

Great customer service. I was having issues logging into certain aspects. I used the live chat andchatted with someone who was able to immediately fix the issue.
read more
Lars

The customer service agents are… spectacular

Reviewed on 2021-05-07T14:31:49

The customer service agents are spectacular. Every time I talk to them, they're pretty knowledgeable,and if they're not about something, they can find out the answer for ya! The only huge gripe I have about Upserve itself lately (not the agents) is that the wait times to get a person on the phone is ungodly long. Certain problems just can't be solved through typed conversations. I recently had connectivity issues with a wifi extender that had to be troubleshot (is that a word?). There's no way that could have been solved through an exclusively typed conversation.
read more
Steven Cin

Requested certified POS reports

Reviewed on 2021-05-05T00:06:36

Requested certified POS reports, 8, end of business on Friday, delivered Monday AM.Customer service reached out on Sunday...wow!
read more
Paul

Close to excellent

Reviewed on 2021-05-02T20:32:33

Although it took some challenges to get the operation up and running, as well to clarify on the Upserve administration side who is authorized to receive support,I was able to swiftly get my issue resolved. My criticism would be on communication. There were so many misfires and unexplained steps in our rollout process that has lead to my review.
read more
Jenna

After weeks of researching POS systems…

Reviewed on 2021-04-30T04:04:40

After weeks of researching POS systems I trusted the reviews here and went with Upserve.Wish I would have went with another POS. First of all their 24/7 customer support is a lie. Not one time have I ever logged in on my computer to find an agent online and available. The only way to reach customer service is through the actual POS system which doesn't help me solve problems on the back end. Their handheld device is pretty much useless to my staff. Their online ordering integration needs work. Reports are super basic and useless. Really expensive P.O.S. and I'm not talking about point of sale. Maybe they all suck but I definitely would not recommend this one.
read more
Debra Dickinson

Problem solved!

Reviewed on 2021-04-29T22:52:23

I was having difficulty logging into Upserve in my tablet for a few days. I couldn't understand why I could login on my laptop but not my iPad.Live chat solved my problem quickly and efficiently.
read more
Bueno Loco Restaurante

Top notch customer service!

Reviewed on 2021-04-28T16:02:44

I really appreciate and value the customer service experience I get. As a fairly new business owner,I often have questions that feel complicated to me, but the folks at Upserve always take the time to walk me through any challenges I am facing. I consistently find them to be friendly, professional, helpful and experienced. The more I learn, the more I like, and as someone who value's customer service a lot, I give them the highest of marks!
read more

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