Review (August 2025)

Vertical response is the best platform providing services for email marketing, online surveys, and direct mail for marketing campaigns.

48.3M

Estimated Revenue

195.4k

Website Visitors

3.6/5

Trustpilot Score

What do we know about VerticalResponse?

Estimated Revenue (2020)

$48.3M

Total Funding

$4.92M

Total Employees

37

Founded

2001

Industry

Internet

Last Funding Date

Venture (Round not Specified) Jul 2012

Location

Saint Petersburg, United States

About

VerticalResponse: VerticalResponse gives you tools to easily build email marketing campaigns, including custom lead capture forms and landing pages. Try it free

Social Links

Alexa Ranking: 24948

What is VerticalResponse's Revenue?

VerticalResponse's estimated revenue for 2024 is $48.3M.

What does VerticalResponse do?

VerticalResponse provides email and social media marketing solutions for small businesses and nonprofit organizations. We empower our users to easily and affordably create, manage and analyze their own marketing campaigns.

What are the monthly traffic metrics for Verticalresponse?

6/mo Traffic Growth

-16.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

195k

Time on Site

4.9Mins

Bounce Rate

49%

How fast is Verticalresponse growing?

Verticalresponse has grown by 2.0% in the last 6 months according to SimilarWeb.

How do people interact with Verticalresponse?

Last month, Verticalresponse received 195k visitors who spent an average of 4.9 minutes on the website and visited 6.0 different pages per session. Overall, 49% of people bounce on the first visit.

How do people find Verticalresponse?

138.9k people (71%) visit Verticalresponse directly. 39.3k (20%) people search for them in Google. Whereas, 3.2k (2%) discover Verticalresponse through Facebook, Reddit, and YouTube. 8.6k (4%) visitors come from Verticalresponse's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Verticalresponse?

Verticalresponse's top market is the United States and they receive 151.2k (77.4%) people.
Then the 2nd is India with 4.9k (2.5%).
The 3rd is is United Kingdom with 4.7k (2.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Verticalresponse's ads on Google?

Google Ads

VerticalResponse™ | Connect with your customers.‎

https://www.verticalresponse.com/

Easily create, send, and track your email marketing campaigns in minutes. Free 60 Day Trial. Customize Your Design. Affordable & Flexible. Types: 60 Day Free Trial, Basic, Pro, Pro+.

VerticalResponse™ | Connect with your customers.‎

https://www.verticalresponse.com/

Easily create, send, and track your email marketing campaigns in minutes. Track Performance · Customize Your Design · Flexible Payment Options Types: Free Plans, Pay As You Go Plans, Monthly Plans

VerticalResponse™ Email Blasts - Try it for free, start today.‎

http://www.verticalresponse.com/vr2/email-marketing?

Create, send, and track emails and social posts that look great on every device.

CRM Integrated Email Marketing | VerticalResponse + Sales Force‎

https://www.verticalresponse.com/integrations/salesforce

Integrate this CRM with your VR account to target and manage email campaigns. Types: Free Plans, Pay As You Go Plans, Monthly Plans

CRM Integrated Email Marketing | VerticalResponse + Sales Force‎

https://www.verticalresponse.com/integrations/salesforce?utm_medium=cpc&utm_source=google&utm_campaign=VR-GG-VR2-NB-Features&utm_term=salesforce email integration&utm_content=sEfhqPQIU_pcrid_252498829087_pkw_salesforce email integration_pmt_e_pdv_c_pap_1t1_plocation_1023191&gclid=EAIaIQobChMIybm-irOQ3QIVTI2PCh1P5wf7EAAYASAAEgKMDfD_BwE

Integrate this CRM with your VR account to target and manage email campaigns. Customize Your Design. Easy To Use. Affordable & Flexible. Track Performance. Types: Free Plans, Pay As You Go Plans, Monthly Plans. Monthly Plans - from $11.00/mo - Scalable wi

What do Verticalresponse's customers say about them?

Review Score

3.6/5

Total Reviews

16

Info

VerticalResponse

[email protected]

1-866-683-7842

St Petersburg

5 Star
25.0%
4 Star
37.5%
3 Star
25.0%
2 Star
0.0%
1 Star
12.5%
Read reviews that mention
Valued Customer

Not the results I had hoped for

Reviewed on 2019-08-12T14:55:07

A lot of emails went straight to spam...but that may not be fault of Vertical Response (not sure how that works).Biggest issue was that I had a small number of Bounces according to VR, when in reality, a much larger number of email addresses were undeliverable--which I discovered after sending emails manually. Pros: interface is easy to use; pricing is competitive.
read more
Valued Customer

I like the email templates

Reviewed on 2019-08-09T17:42:17

I like the email templates. The process is quick. The only downfall is that I noticed when I sendemails from VR my customers are saying they don't see them and I have to redirect them to check their junk and spam folders.
read more
Valued Customer

Affordable service.

Reviewed on 2019-08-01T12:45:55

Affordable service.
Valued Customer

I like the user-friendly platform, but...

Reviewed on 2019-07-31T14:36:06

I like the user-friendly platform, but I find it frequently freezes, which make me have to refresh,losing anything I haven't saved. Text selections are limited, so a weekly mail-our gets a little redundant. This is also the case for formatting. Perhaps I haven't completely explored all the features, but as a small business owner, I don't have time. The platform could be more flexible, for example like Vistaprint, which allows you to place your own images and text where you want.
read more
Sharpie in St. Pete

Precipitous Decline

Reviewed on 2019-07-30T18:26:23

In 2012, I used Vertical Response to raise funds for a narrative short film, which was a project of a California nonprofit.The VR interface lent nearly endless flexibility, the e-mails landed where they were supposed to, and the campaign was successful. Seven years later, I returned to VerticalResponse to fundraise for a new narrative short, also a project of a nonprofit. The experience has been quite different from 2012. The current message creation interface does not provide for true “from scratch” design. The “content block” templates do not interact well with each other (e.g., they do not left-align consistently with each other), the content blocks do not retain user-selected style changes, plus other problems. The results are embarrassingly amateurish. Worse, an apparently known issue regarding VR-dispatched messages going into recipients’ junk mail was not surfaced to me at any point during development of the five messages I’ve sent over the past eight weeks. Worst of all, the message that does get retrieved from a junk folder can look nothing like what I dispatched. That canned language distinguishing VR from Mail Chimp is not available to support representatives probably requires immediate rectification.
read more
Ase Bence

Very pleased with the help I received

Reviewed on 2019-07-24T00:17:01

Very pleased with the help I received
New England Chapter, PRRT&HS (non-profit)

Started using VR free and keep using it paid

Reviewed on 2019-07-23T23:01:23

Started out using VR free when our organization was smaller. Everything worked perfectly.When we crossed the pay threshold, we kept using VR because it is so easy and reliable - and economical.
read more
Valued Customer

All emails are sent ONLY by request

Reviewed on 2019-07-23T22:18:49

All emails are sent ONLY by request. Numerous recipients never receive then. My personal email is a gmail address and suddenly the newsletter started going into junk mail.Numerous verified addresses by 2 services bounce but go through when sent from directly from the newsletter address email.
read more

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