Review (August 2025)

Acquista il tuo biglietto per concerti, eventi e spettacoli di teatro, danza, musica, opera, festival, mostre e musei, fiere, sport e parch in tutta italia. pagamento tramite carta di credito. punti vendita vivaticket su tutto il territorio nazionale, 89.24.24 pronto paginegialle® e callcenter 892.234.

4.33M

Estimated Revenue

1.75M

Website Visitors

1.2/5

Trustpilot Score

What do we know about CHARTA SRL?

Estimated Revenue (2020)

$4.33M

Total Employees

12

Industry

Retail

Location

Ravenna, Italy

About

CHARTA SRL:

Social Links

Alexa Ranking: 9981

What is CHARTA SRL's Revenue?

CHARTA SRL's estimated revenue for 2024 is $4.33M.

What does CHARTA SRL do?

CHARTA SRL is a retail company based out of 1AVia San Martino, San Vitale, Emilia-Romagna, Italy.

What are the monthly traffic metrics for Vivaticket?

6/mo Traffic Growth

-95.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

5.7Mins

Bounce Rate

27%

How fast is Vivaticket growing?

Vivaticket has grown by -43.8% in the last 6 months according to SimilarWeb.

How do people interact with Vivaticket?

Last month, Vivaticket received 2M visitors who spent an average of 5.7 minutes on the website and visited 6.0 different pages per session. Overall, 27% of people bounce on the first visit.

How do people find Vivaticket?

1.1M people (62%) visit Vivaticket directly. 91k (5%) people search for them in Google. Whereas, 18.6k (1%) discover Vivaticket through Facebook, Reddit, and YouTube. 27.9k (2%) visitors come from Vivaticket's email newsletters. Finally, 116.3k (6.6%) people come from affiliates and or paid referrals.

Who uses Vivaticket?

Vivaticket's top market is the Italy and they receive 1.6M (90.3%) people.
Then the 2nd is Germany with 19.2k (1.1%).
The 3rd is is Switzerland with 18.5k (1.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Vivaticket's ads on Google?

Google Ads

Andrea Bocelli Orvieto4Ever - Buy your ticket - vivaticket.it‎

http://www.vivaticket.it/eng/event/orvieto4ever/96409

Mr. Bocelli will perform accompanied by the 100 piece Independence Orchestra

Keyword: andrea bocelli los angeles

Giudizio Universale a Roma | Scopri lo Show‎

https://giudiziouniversale.vivaticket.it/?qubsq=2e44c517-46dd-47de-8ed0-595c8d75bf13&qubsp=e3394509-9c91-4398-894b-2096fe96afb2&qubsts=1539376083&qubsc=bestunion&qubse=vivaticketserver&qubsrt=Safetynet&qubsh=dd6e199be19dc0b0241d667dcb8624d0

Michelangelo e i Segreti della Cappella Sistina. Con la consulenza scientifica dei Musei Vaticani. Uno Show di Marco Balich. Tema Musicale di Sting. LIVE SHOW immersivo.

Keyword: rome show

Giudizio Universale a Roma | Scopri lo Show‎

https://giudiziouniversale.vivaticket.it/?qubsq=2e44c517-46dd-47de-8ed0-595c8d75bf13&qubsp=e3394509-9c91-4398-894b-2096fe96afb2&qubsts=1539376083&qubsc=bestunion&qubse=vivaticketserver&qubsrt=Safetynet&qubsh=dd6e199be19dc0b0241d667dcb8624d0

Michelangelo e i Segreti della Cappella Sistina. Con la consulenza scientifica dei Musei Vaticani. Uno Show di Marco Balich. Tema Musicale di Sting. LIVE SHOW immersivo.

Keyword: islanders nassau coliseum

Giudizio Universale a Roma | Scopri lo Show‎

https://giudiziouniversale.vivaticket.it/?qubsq=2e44c517-46dd-47de-8ed0-595c8d75bf13&qubsp=e3394509-9c91-4398-894b-2096fe96afb2&qubsts=1539376083&qubsc=bestunion&qubse=vivaticketserver&qubsrt=Safetynet&qubsh=dd6e199be19dc0b0241d667dcb8624d0

Michelangelo e i Segreti della Cappella Sistina. Con la consulenza scientifica dei Musei Vaticani. Tema Musicale di Sting. Uno Show di Marco Balich. LIVE SHOW immersivo.

Keyword: places to visit in rome

Giudizio Universale a Roma | Scopri lo Show‎

https://giudiziouniversale.vivaticket.it/?qubsq=2e44c517-46dd-47de-8ed0-595c8d75bf13&qubsp=e3394509-9c91-4398-894b-2096fe96afb2&qubsts=1539376083&qubsc=bestunion&qubse=vivaticketserver&qubsrt=Safetynet&qubsh=dd6e199be19dc0b0241d667dcb8624d0

Michelangelo e i Segreti della Cappella Sistina. Con la consulenza scientifica dei Musei Vaticani. LIVE SHOW immersivo. Tema Musicale di Sting. Uno Show di Marco Balich.

Keyword: l a memorial coliseum

What do Vivaticket's customers say about them?

Review Score

1.2/5

Total Reviews

126

Info

Vivaticket
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
100.0%
Read reviews that mention
D.M.H. Dootjes

€120.- thrown away

Reviewed on 2021-02-04T12:34:49

got tickets for the opera in Naples wich was cancelled due to corona. It took me almost a year to get the link to request a voucher.once got the link and figured out how to request (I don't speak italian), the term to request over. So I spent €120, no tickets, no opera, no refund and no voucher. very, very bad this!
read more
Natalia

1hour to book ticket for Vesuvio !!

Reviewed on 2020-10-18T16:29:32

We spent some time in Campania region the last stop of our vacation was Vesuvio . And it was most unpleasant experiance we had in Italy.Why? Because you can book ticket to visit /enter crater only via vivaticket . The online reservation takes ages , website doesn't work properly. We spend more than an hour to book the tickets with help of someone . There was other people with us trying to book . They were from Belgium they were not able to book their ticket at all because website didn't allow them to pay with the credit card from Belgium . That was first part of experience . We took bus from Pompei EAV public bus . Not only that bus was late but broke down on the way up . Some of the people on the bus was not able to enter the crater because they came late . It's understandable that due to Covid situation all rules, purchasing for travelers and visitors are change . But is not understandable and not acceptable that in 21st century you have to do such long registration to purchase ticket on the top of it website is not even working properly . Than you arrive there and they not allow you to enter for being late because bus broke down . The whole trip to Vesuvio was ruined by this experiance . I wish you could improve your services and aproach to the situation . That us visitors can enjoy and experiance beauty of nature and history in your country .
read more
Petra

NO REFUND RECIVED!!!

Reviewed on 2020-07-21T09:30:03

NO REFUND RECEIVED AFTER ALMOST 6 MONTHS! THEY CANCELLED THE CONCERT AND THEY DON'T VANT TO RETURN MONEY FOR THE TICKETS!THE WORST ORGANIZATION EVER!
read more
elena garbelli

I bought in jenuary 4 tickets for the…

Reviewed on 2020-07-06T13:11:25

I bought in jenuary 4 tickets for the exhibition on Georges de la Tour in Milan. Vivaticket sent anemail entitled the thanneuser collection of the guggenheim that I didn't open because it was not the event I had bought When I phoned to book the visit I was informed that the terms have expired and my tickets were not valid.I have repeatedly wrote to the customer care, but I have never received an answer. really frustrating!
read more
Andreu Ibars

I bought a e-ticket on Vivaticket

Reviewed on 2020-06-17T15:22:27

I bought a e-ticket on Vivaticket. My payment was accepted but I couldn't download it.I wrote to them several times to resolve this problem; however, I have not as yet received any answer whatsoever. This company is neither serious nor ethical.
read more
Jo Leslie

Money taken, no tickets, no response.

Reviewed on 2020-06-05T14:11:33

Shonky? I have contacted Vivaticket twice now via the form on their website (the only contact option they offer)but have had no response. The concert I have purchased tickets for, Andrea Bocelli in Lajatico on 24 July, 2020 has been postponed due to Covid 19, and in any event, international travel not being possible, I can't get to Italy. Despite their website stating that refunds will be given for postponed events, they now say that they won't and the only way to get any money back is to put the tickets up for resale. In addition, I have not even received the tickets or cd that I paid for express delivery of. Don't use this company.
read more
Dan Smedley

Quick to take your money

Reviewed on 2020-03-09T08:30:45

Quick to take your money. But 2 weeks later after my museums closed (Venice) and asked for a refund,they had the audacity to tell me to be paitient. Urgh avoid them if you can.
read more
Alex

Vivaticket is a SCAM and a FRAUD. Read this before purchasing any tickets from them

Reviewed on 2019-11-28T07:16:27

Vivaticket is a SCAM and a FRAUD. Read this before purchasing any tickets from them. In Jan 2019 I purchased 2 tickets from Vivaticket for Andrea Bocelli's concert in Lajatico.This was one of my biggest wishes in a long time so you can only imagine my hype about it. I paid EUR 354 for the 2 tickets which is not exactly cheap but I thought it was worth it, after all, you don't get to see Andrea Bocelli in concert every day, right? I read the Terms & Conditions on the confirmation email and Vivaticket website and it said that "In case of bad weather, the show is postponed to the day after." I still have the email proving it. The concert was scheduled on Jul 27 so I booked my return flights on Jul 29, based on what the Vivaticket scam website stated. As you'd imagine, I was so eager and hyped up about the concert and when I got there, unfortunately, it started raining. I went over to the venue to claim my money back but when I got there, I was surprised to find out that the concert was still on, even though it was pouring outside. So I sat in line, waited for about an hour and a half in stormy weather to collect my tickets and about 30 minutes after collecting them, the representatives decided to postpone the concert until.... MONDAY, JUL 29. I told them that my confirmation email said that 'in case of bad weather, the show will be postponed to the day after' and certainly not after 2 days. Most of the people there were tourists and they were in the same situation as me. We asked for a refund and they said to contact Vivaticket online. So I contacted them on Sunday, Jul 28, to ask for a refund. I followed the instructions on their website, which said that I should apply for a refund by filling their online form. I filled their form and got a confirmation email from them saying that my refund request "has been correctly registered and your case will be dealt with by the office in charge, soon." Nobody contacted me afterward so I wrote them another email on Aug 3, asking for updates on my refund application. On Aug 5, the Vivaticket scam answered and said that they will process the refund between 6 and 8 weeks because there are many requests. I waited and since nobody from Vivaticket contacted me since then, I wrote them again on Oct 6. This time, they didn't even bother to answer me anymore. I waited again, thinking that they may be busy with so many requests, and on Oct 29 I lost my patience and wrote them that this is unacceptable and they should return my money at once. On Nov 7, somebody bothered to answer and said the following: "As stated by the instructions published on our website, in the “Cancelled and Rescheduled Events” area, the original tickets should have been delivered to our office by August 2nd. It appears that the original tickets have not arrived to our offices by the due deadline, therefore your request cannot be taken into consideration." This was news to me as I have checked the “Cancelled and Rescheduled Events” area and it didn't say such a thing before. It only said that I should fill out their refund application form. Furthermore, nobody from Vivaticket ever mentioned such a thing after filling my refund application. I have explained this to them and they're just ignoring me. I have made an official complaint through the EU Resolution Center and they are ignoring that too. Moreover, I am sure they did this to so many people at that concert and the fraud is probably worth tens of thousands of EUROs if not more. I can't possibly understand how Andrea Bocelli is selling his tickets through the Vivaticket scam and why he associates with fraudsters. Of course, I will not let this go and press them through any means possible but I think everybody should be aware of Vivaticket's fraud and scam.
read more

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