Review (April 2024)

Webex by cisco is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars. web conferencing, cloud calling, and equipment.

465.9M

Estimated Revenue

84.14M

Website Visitors

1.9/5

Trustpilot Score

What do we know about Webex?

Estimated Revenue (2020)

$465.9M

Total Employees

1400

Founded

1995

Industry

Telecommunications

Location

San Jose, United States

About

Webex: Cisco Webex is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars. Web conferencing, cloud calling and equipment.

Social Links

Alexa Ranking: 372

What is Webex's Revenue?

Webex's estimated revenue for 2023 is $465.9M.

What does Webex do?

Webex is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, customer experience solutions like contact center and purpose-built collaboration devices. At Webex, we start with people and their experiences first. This focus on delivering inclusive collaboration experiences fuels our innovation, which leverages AI and Machine Learning, to remove the barriers of geography, language, personality, and familiarity with technology. Our solutions are underpinned with security and privacy by design. We work with the world's leading business and productivity apps – delivered through a single application and interface. Learn more at webex.com

What are the monthly traffic metrics for Webex?

6/mo Traffic Growth

27.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

84M

Time on Site

3.2Mins

Bounce Rate

27%

How fast is Webex growing?

Webex has grown by 24.4% in the last 6 months according to SimilarWeb.

How do people interact with Webex?

Last month, Webex received 84M visitors who spent an average of 3.2 minutes on the website and visited 3.0 different pages per session. Overall, 27% of people bounce on the first visit.

How do people find Webex?

69.6M people (83%) visit Webex directly. 5.6M (7%) people search for them in Google. Whereas, 1.6M (2%) discover Webex through Facebook, Reddit, and YouTube. 1.9M (2%) visitors come from Webex's email newsletters. Finally, 140k (0.2%) people come from affiliates and or paid referrals.

Who uses Webex?

Webex's top market is the United States and they receive 24.5M (29.2%) people.
Then the 2nd is India with 8.3M (9.9%).
The 3rd is is Italy with 5M (6.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Webex's ads on Google?

Google Ads

webex.com - WebEx + Cisco Spark Free Trial - Meet Brilliant‎

https://www.webex.com/pricing/free-trial-DG.html

Gorgeous Video. Clear Audio. Plenty of Space. Try 30 Days Free. No CC Req. Your Meetings Call You · Cisco Security · Messaging & Video Calls · Reliable Online Meetings Services: Video Meetings, Group Messaging, Screen Sharing, File Sharing, Cloud Workspac

Cisco Webex™ Meetings | The Video Conferencing Leader‎

https://www.webex.com/pricing/free-trial-DG.html

The #1 Video Conferencing Tool. Unmatched Meeting Capacity. Works On Any Device, Anywhere. Reliable Online Meetings. Interactive Drawing. Secure Cloud Workspaces. Your Meetings Call You.

Cisco WebEx™ Online Meetings | More Tools, Smarter Meetings‎

https://www.webex.com/pricing/free-trial-DG.html

Seamless Voice & Video Conferencing Across All Devices & Platforms. Sign Up Now. Interactive Drawing · Your Meetings Call You · Reliable Online Meetings · Secure Cloud Workspaces Services: Video Meetings, Group Messaging, Screen Sharing, File Sharing, Clo

Cisco Webex™ Online Meetings | Sign Up For a Free Account Now‎

https://cart.webex.com/sign-up-dg

Meet While On the Go and Easily Switch To Any Device. Start With Just One Click. Secure Cloud Workspaces. Interactive Drawing. Cisco Security. Your Meetings Call You. Reliable Online Meetings. Messaging & Video Calls.

WebEx™ Download - Reliable Meetings from Anywhere‎

https://signup.webex.com/webexmeetings/US/display_acquisition.html?DG=01-04-07-US-01-01-02-06&TrackID=1031986&country=US&psearchID

Try WebEx Free or Contact Sales! 20 Mil Meetings Per Month · Cisco Secure and Reliable · Your Meetings Call You

What do Webex's customers say about them?

Review Score

1.9/5

Total Reviews

15

Info

WebEx
5 Star
7.1%
4 Star
7.1%
3 Star
0.0%
2 Star
0.0%
1 Star
85.7%
Read reviews that mention
John Baran

The worst

Reviewed on 2021-03-22T21:37:00

Tried to enforce a "30 days notice to terminate" clause and rebill me; when the Terms of Service mentions no such thing,and the intial offer webpage has "no commitment".
read more
Vincent

Terrible software just got worse again

Reviewed on 2021-03-22T14:05:57

While the previous interface was quite terrible, hiding the most basic function deep inside hidden menus (to find links to invite people for example. Now the application was updated again,form the worst. Not only the option to copy the link to invite people is now completely removed, but as usual there is one more layer of admin pages to click to open a meeting. Now I need to open webex, click on webex again, click on create a meeting, then click on start meeeting. After 5 minutes just to load and create the meeting, I looked for the link to share with my customer. I gave up after 20 minutes, and we used Zoom instead. What a shame. Every update makes this a bit more painful to use for technical people. The emphasis is now only on video chats for management with big empty pages where you can t find the most basic information. All I need is a way to create and share meeting links, which should be very intuitive to do. Now instead you have irrelevant functions everywhere to invite contact to your address book or to prepare schedules for meetings you will never be able to use. Absolutely ridiculous.
read more
Rob

The admin part is very clunky and was…

Reviewed on 2021-03-18T15:13:34

The admin part is very clunky and was unable to cancel my subscription which got renewed and has onlybeen cancelled after taking up with support. Would recommend staying clear of this as a service
read more
Null Pointer

Virus?

Reviewed on 2021-02-17T13:54:22

while using it (and chrome) for some reason or another my pc started lagging (90% cpu usage and up -- under normal circumstances i can even run intensive games with only 30-80% usage..)and after some time the explorer.exe died. after restarting it my HDD didn't show up and my pc crashed after some time. after fixxing windows with the installdisk-repair i still wasn't capable of finding my hdd (diskpart.exe finds an 0mb usb, which it cant use and aomei, chkdsk, ect dont even find it anymore..)
read more
Alexandru Trelea

The worst customer experience I ever…

Reviewed on 2020-11-30T12:39:54

The worst customer experience I ever had with any company, now 2-3 months trying to get an invoice inmy account that is not showing up and no one can explain why the invoice is no longer with my company info and how to make a new invoice with my company id.
read more
Philip Holzapfel

It's like Hotel California

Reviewed on 2020-11-15T18:43:21

It's like Hotel California: "we are programmed to receive, you can sign out anytime, but you can never leave".Easy to subscribe, impossible to cancel. Even the instructions on how to cancel your subscription don't work, nor does the help link. I ended up blocking my credit card. I dare you to take this to court, Cisco Sys (I have screen shots).
read more
Henrik Alfred

It is so easy to subscribe

Reviewed on 2020-11-04T07:59:53

It is so easy to subscribe, but impossible to stop the subscription and billing.
Camille

Spent an hour trying to log in

Reviewed on 2020-10-29T15:15:16

Spent an hour trying to log in, faced a whole slew of technical difficulties. Missed an entire meeting.Customer service didn't help either.
read more

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