Reviewed on 2021-03-14T12:31:23
Since receiving the series x i’m yet to be able to play any games
I own all games on disc and everysingle game it tells me I need to buy it when the disc is inserted and the game had launched
The customer service is a joke. After hours trying to get a callback scheduled, it finally worked with my girlfriends phone number but not mine.. made me reset the Xbox and redownload the games which took forever and they still won’t let me play after all of that.
Advisor promised me a callback and never did either...
Warzone is the only game I’ve managed to play so far after 2 days downloading and it’s basically exactly the same. Looks like they’ve turned up the sharpness and that’s it. Series X is exactly the same as the Xbox one with very slightly better graphics. What a waste of money not to mention there’s no series X games out there right now that aren’t playable on xbox one, what is the point in buying?read more
I'm giving it 3 stars because I do…
Reviewed on 2021-03-12T10:46:09
I'm giving it 3 stars because I do enjoy playing the console and all the benefits that come with it.But...as of yesterday my console completely factory reset itself without any warning, to which I was left to download everything back onto the console after speaking to a member of the Xbox franchise which the woman gave me steps to try and take to restore without having to download everything again. Basically in the end I had to reset it completely, then comes the problem with using it when I have waited nearly a full 24 hours downloading 6 games, 2 of which use big memory so I can understand it taking a little longer than we want. All set and done, the games are downloaded, I launch GTA, it loads the online right to the point of playing the game then shuts the game down and closes it. I have tried launching CALL OF DUTY, the same thing happens. While I'm trying to get this sorted and find a reason why it's happening, there's nothing changing. Xbox prides themselves on customer satisfaction and loyalty, I have an Xbox one X 1tb, project Scorpio edition. Fair to say I could be holding a playstation 4 controller by tomorrow..read more
Xbox Solitaire games… A big, chaotic mess....
Reviewed on 2021-03-11T17:58:55
I subscribed to their Solitaire games months ago, and pay a monthly charge. Now, they are showing me endless ads for silly mindless games that go on for ever.Then they tell me at the end of it all, that I already own the Solitaire game. However, the next time I signed in, the same mindless process, but this time, they are telling me that the purchase did not go through, apparently months and months ago, and yet in the meantime, I have been playing quite happily and undisturbed by Ebox - until recently! Now I am asked and to click on their link only to discover that they don't recognize my password. Xbox ask me for my email address, and commit to send a link so that I may change my password for the umpteenth time - no password is ever received....! And, off we go again on the merry go round, at which point, I leave, and probably never to return. Will delete the Direct Debit with my bank. What on earth is Microsoft up to? This isn't just XBox, it is the same with their email system: constantly having to change my password because it isn't recognised, And, then having changed the password, again for the umpteenth time, the very next time I sign in, the same thing all over again, and again, and again.......
I have noted that Xbox is no longer taking ownership of these countless poor reviews left by other hapless players. Interesting, that...read more
Customer service are a joke
Reviewed on 2021-03-11T10:43:53
Customer service are a joke, they all lie to you, then just close chats
Don’t bother trying to speak to someone…
Reviewed on 2021-03-10T10:01:44
Can’t actually get to speak to someone about my account. My son has racked up a huge bill and I cannot get to speak to someone.Some silly virtual help keeps going round in circles.. I can’t log in because I can’t remember my account details and the phones just go round and round and round. Extremely frustrating!read more
Reviewed on 2021-03-09T14:40:32
I got my account took an away bye changing my email
Reviewed on 2021-03-02T02:37:45
Good product, reliable performance.
Reviewed on 2021-02-26T13:50:19
Great experience.