Review (August 2025)

Transfer money online securely and easily with xoom and save on money transfer fees. wire money to a bank account in minutes or pick up cash at thousands of locations.

200M

Estimated Revenue

5M

Website Visitors

4.1/5

Trustpilot Score

What do we know about Xoom?

Estimated Revenue (2020)

$200M

Total Employees

330

Founded

2001

Industry

Financial Services

Location

San Francisco, United States

About

Xoom: Transfer money online securely and easily with Xoom and save on money transfer fees. Wire money to a bank account in minutes or pick up cash at thousands of locations.

Social Links

Alexa Ranking: 5304

What is Xoom's Revenue?

Xoom's estimated revenue for 2024 is $200M.

What does Xoom do?

Xoom, A PayPal Service is a leading digital money transfer provider that enables consumers to send money, pay international bills, or reload phones for family and friends around the world. We offer a superior way to transfer money in a secure, fast and cost-effective way. Our mission is to deliver the fastest, most transparent, and pro-consumer digital money services available across our mobile, tablet and computer platforms. With Xoom, consumers can send money to friends and family in countries across Africa, Asia, Europe, India, Latin America, Middle East and Australia. Xoom was founded in 2001, went public in February 2013 and on November 12, 2015 was acquired by PayPal Holdings, Inc. To learn more about our career opportunities visit www.paypal.com/jobs and search under Xoom. Our teams are primarily located in San Francisco, CA and Guatemala City, Guatemala.

What are the monthly traffic metrics for Xoom?

6/mo Traffic Growth

-9.60%

All Time Traffic Growth

Create Free Account

Monthly Hits

5M

Time on Site

5.2Mins

Bounce Rate

36%

How fast is Xoom growing?

Xoom has grown by 10.6% in the last 6 months according to SimilarWeb.

How do people interact with Xoom?

Last month, Xoom received 5M visitors who spent an average of 5.2 minutes on the website and visited 7.0 different pages per session. Overall, 36% of people bounce on the first visit.

How do people find Xoom?

2.8M people (56%) visit Xoom directly. 1.6M (32%) people search for them in Google. Whereas, 60.4k (1%) discover Xoom through Facebook, Reddit, and YouTube. 105.4k (2%) visitors come from Xoom's email newsletters. Finally, 12.6k (0.3%) people come from affiliates and or paid referrals.

Who uses Xoom?

Xoom's top market is the United States and they receive 3.1M (62.7%) people.
Then the 2nd is Germany with 223.9k (4.5%).
The 3rd is is Canada with 161.7k (3.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Xoom's ads on Google?

Google Ads

Xoom.com | Xoom, a PayPal Service | Send Money to Mexico Today‎

https://www.xoom.com/mexico/send-money

Money-back Guarantee and SMS Alerts for Your Peace of Mind! BBB Accredited Business. Fast Money Transfers. Services: Money Transfers, Reloads, Bill Payments.

Send Money Online Securely | Xoom, a PayPal Service‎

https://www.xoom.com/

Fast Transfers and Amazing Rates. Fast, Easy and Secure. Send Money Now! Amazing Rates. Money-Back Guarantee. Fast & Reliable Service. Send Mobile Reloads. Help 24/7. Send From Your Phone. Pay Bills. Fast Bank Depo

xoom.com - Send Money Online Securely - Xoom, a PayPal Service‎

https://www.xoom.com/

Low Fees and Locked-In Exchange Rates. Fast, Easy and Secure. Send Now! Money-Back Guarantee · Send Money Securely Destinations: Mexico, India, Philippines, Dominican Republic, Colombia

Xoom, a PayPal Service - Send Money Securely with Xoom

https://www.xoom.com/en-us/usd/send-money/

Easily Send Money to Mexico, India, Philippines, Dominican Republic, and 130+ countries. Only with Xoom, a PayPal Service Get Fast Bank Deposits. Sign up now. Fees & Limits Apply. SMS Tracking Alerts. Pay Bills. Send for Cash Pickup. Easily Login with PayPal.

Xoom.com - Send Money to India 24/7 - Xoom, a PayPal Service

https://www.xoom.com/india/send-money

Only with Xoom, a PayPal Service Get Fast Bank Deposits. Sign up now. SMS Tracking Alerts. Fast & Reliable Service. Help 24/7. Xoom Money-Back Guarantee. Send for Cash Pickup. Easily Login with PayPal. Highlights: Help Center Available, Fee Calculator Available.

What do Xoom's customers say about them?

Review Score

4.1/5

Total Reviews

22153

Info

Xoom Global Money Transfer

[email protected]

(877) 815-1531

San Francisco

5 Star
5.0%
4 Star
5.0%
3 Star
0.0%
2 Star
10.0%
1 Star
80.0%
Read reviews that mention
John flower

Totally Inconsistent and Unreliable. Get up early if you need help.

Reviewed on 2021-05-18T14:59:13

Used Xoom last December to send cash my son in Australia. No problems. Tried to send a larger amount of money to the same bank account last week.It was refused by Xoom for unspecified security reasons. Been with my bank 50 + years and plenty of money in account to cover Debit Card transfer to Xoom. Transferred the money via Bank to Bank transfer the same day for only a couple of quid more than Xoom charge. Will never use Xoom again, their help desk is in USA and works EST hours. I deleted their app.
read more
Joshua Rose

This is an exceptionally poorly run…

Reviewed on 2021-05-18T07:20:01

This is an exceptionally poorly run company. I have had a number of transfers that went perfectly fine,on time and with no problems. That said I have had several other transfers with serious problems. The most current example is I sent money from my account in one country to my account in another country. Xoom claims the transaction is done, but the money was never debited from the sending account and never credited to the receiving account. Nobody at the company can provide a consistent nor accurate explanation about what's going on. I've been bounced around like a pinball between customer service and the compliance department who are completely worthless and unable to resolve this problem. I've also experienced problems with sending limits although on the app there is no limit clearly delineated for my account and possibly anybody's account. There is an opaqueness about their business that makes it hard to get answers about your own money. I have absolutely zero confidence in this company's ability to consistently and safely transfer money from one party to another. There are other, significantly better options for money transfer and I would not recommend Xoom to anyone.
read more
Berty Topi

Garbage

Reviewed on 2021-05-16T08:48:36

1 star is way beyond what xoom deserve in terms of rating, it should be 0. Simply the worst money transfer I have experimented for a decade.If you want your money to be hold for weeks and not reaching the recipient then well you are welcome to use Xoom.
read more
Qazi Razna Begum

It is very good and safe

Reviewed on 2021-05-10T10:24:26

It is very good and safe, but could you please lower the rate of charge and please can you higher your money exchange rate because lot of competitors are higher rate and the fees are low cost.So please so far it is brilliant service, please in the future if you could add more countries. Thank you so much...
read more
Tim M

Horrible people to mock you working there

Reviewed on 2021-05-10T09:45:02

I used before a few time, those times were ok actually. After a long time I wanted to use again for a new recipient,they suggested one week for it, it was already in transaction, then I wanted to check its status and could not login . Spend hour on calling them , nobody called, then I got hold of them the guy never listened, interrupted while i was telling the situation and more rudeness, I havenever seen any service treating , humiliating its customer this bad, never ever again
read more
customer

ridiculous slow and it took a week to…

Reviewed on 2021-05-08T07:24:06

ridiculous slow and it took a week to do a simple transcation. Customer serivice is rude,you don't get a response most of times. so fustrated with XOOM, not going to use it int he future
read more
derberkerl

Send money of 2.500 EUR to China - never received

Reviewed on 2021-05-07T08:11:17

Send money of 2.500 EUR to China. Second transaction two day later did the same for another 2.500 EUR.I got an email that this time the transaction was cancelled due to security reasons. Well thanks for protecting me. After one week of sending banking details, many emails, calls nothing happend. Where is my money? neither on the recipients account no on my own? If you have security concern just reimburse my money!
read more
Sunil Nair

Untrustworthy

Reviewed on 2021-05-06T23:55:44

Untrustworthy, unreliable, fraud, and theft. So much for a money transfer application.After getting exhausted by the unauthorized transactions and getting them reversed, I removed the banking information. Even after that, money got debited. If this is not theft, explain to me what is. This application is a red flag right away.
read more

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