Book a taxi anytime with 13cabs! Getting a ride has never been easier. Book a cab across Melbourne, Sydney, Adelaide, Brisbane, Perth & regional Australia.
What is 13cabs's Revenue?
13cabs's estimated revenue is $450M.
What does 13cabs do?
Book a taxi anytime with 13cabs! Getting a ride has never been easier. Book a cab across Melbourne, Sydney, Adelaide, Brisbane, Perth & regional Australia.
Excellent driver Manmeet
Excellent driving experience. Manmeet arrived within 10 minutes of booking. He is polite and friendly the ride was good and I hope I get him again.
Amazing ride
I just wanted to commend the driver who picked me up this morning from Tanilba Bay. Then transport to NewCastle Airport was the most courteous proactive person I have ever had the pleasure to be affiliated with. I can only apologise for not obtaining his cab no. Or name of the driver but the trip was booked ref 226126620. Hats off to 13cabs honestly I thought service like that was extinct. Anyways I will have second thoughts about using other services… Yeah 13cabs
Always fun having a bigot for a driver
Have had variable experiences with 13cabs Once had an immaculate car and pleasant driver, but was charged over $50 for a trip To a driver who was full on racist and misogynistic (to my mother) and the car was filthy as but the trip which was identical to the other cost $31 My mother didn't want to kick up a fuss, so I waited to post this, besides, looking at the other reviews, I suspect 13cabs needs to review their operational policy as regards driver conduct
Absolutely never use them!!!
Absolutely never use them!!!! Booked for a courier service. Supplied Driver number and all other details you expect for a short run urgent courier for insulin from the chemist. It’s a 5 min trip said completed earlier in the day and delivered. Lucky I called as no one turned up at all. It is a complete scam. I hope this website gets shut down before they can do anymore scams.
Blind Person Gets No Help Only Rudeness
I am totally blind. I called and booked a cab for 5 Pm on Monday 22 Dec 2025; from my home at 14 Stockdale Rd, Kewdale, to Rivervale Podiatrist. The driver was really rude, unhelpful and mean. I did not get a text or message from the company verifying my booking. I was standing at the front door outside my house a few minutes before 5 PM. The driver says he was there for a long time, and was calling me several times but I did not answer his call. On my end there was no calls or missed calls or text messages. I asked him what number did he call and he did not tell me. He did not even come to help me find the taxi. He just sat in the car and expected me to find him. It looks like he was not told that I was blind, and when he saw that I had a cane and was struggling to find the door, he just sat in his car and complained that I did not take his calls and he was about to leave. When I called the taxi company they did not communicate well or say anything helpful when I asked them if they had given him my correct number. This is because I was concerned that they might give my return driver the wrong number. I had also mentioned to the call centre when I called to make the booking that I was blind and had a PTSS card. This should also have been communicated to the driver. This is my first time in Perth and to use the card. The driver did not ask me for the PTSS card and just drove off, and because he was in such a bad mood and was rude, I forgot to tell him about my card. Halfway when I told him about my card, he was even more rude and said it’s too late and that I should have given it to him at the start. Then he was taking me to the wrong place, because he had 111 Orong Rd as the address for the Podiatrist. I told him that it was wrong and that the Podiatrist was 102 Kooyong Rd, Rivervale. I finally paid him the full amount and tried to pacify him. This is really a bad service on the part of the booking team if they did not convey the right info to the driver, and also a bad experience for a blind person newly moving to Perth and getting a rude driver on his first trip. It really makes me want to never use 13Cabs again. However the guy who picked me up at 6 PM from Rivervale Podiatrist to 14 Stockdale Rd was a nice guy. I only want the company to have a more professional process over the phone, and people who speak to you politely and make sure they get all your information and convey it correctly. Also that drivers do not get away with treating people badly for no fault of their own; especially people who are more needy of extra care.
Don’t cancel the booking once you get in the cab, and NEVER, EVER pay in cash!
We used the app to book in from Loftus st Sydney, and put in 3 destinations, Drummoyne, Gladesville and Ryde. He arrived to pick us up and as soon as he started driving he said the meter was not working and that we had to pay him in cash. He made us cancel the app booking and said that we had to pay him $78 in cash. We all agreed. As we approached Gladesville, he started complaining that the fee should have been more, and this was “bullshit” it was too cheap for the trip he was making, plus there a lot of traffic so we should be charged more. Upon arriving at the final destination in Ryde he took $100 in cash refused to give me my $22 change and said that this was a fair price.
DONT EVER RELY ON 13CABS ALICE SPRINGS - they won’t even turn up!!
I rang 13cabs Alice Springs at 11.49am to book a cab to go to the city as a tourist to do some shopping. After numerous phone calls & promises, no one turned up at all!!!! In 40 degree heat & by well after 2pm, (2.5 hours later!) STILL NO TAXI!!!! I gave up! I will NEVER use 13cabs ever again!
Absolutely appalling experience with…
Absolutely appalling experience with 13cabs at Brisbane International. Avoid this company at ALL costs. After a 24-hour journey from the UK, we just needed a simple 5-minute ride from the international terminal to the Pullman at domestic. A 13cabs maxi was the only taxi available. We asked the driver for an estimate and he told us “about $30–35, but I’ll run the meter and charge whatever it says.” Fair enough — or so we thought. The meter clearly showed $21 on arrival. Then suddenly the card machine displayed $42, which he charged before we could even process what he’d done. When challenged, he made up nonsense about an “extra $20 maxi fee” that he NEVER mentioned beforehand. He flat-out contradicted his own words about charging the meter price. This felt like blatant opportunistic overcharging, taking advantage of tired travellers who just wanted to get to their hotel. Absolutely disgusting behaviour and totally unprofessional. If this is how 13cabs operates — ambushing customers with undisclosed fees, ignoring the meter, and doubling the price at the last second — then they don’t deserve anyone’s business.
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