This company should be prosecuted for…
Reviewed on 2021-02-15T11:35:47
This company should be prosecuted for false delivery agreement and charges.
Reviewed on 2021-02-15T10:17:42
Love this website!!!! Great range of products for game lovers and the pricing is alwayscompetitive!read more
I bought two items and paid for next…
Reviewed on 2021-02-15T09:35:04
I bought two items and paid for next day delivery service. Only to then find out like a few other customers that my order is being sent through amazon shipping through shop4world.Also it says my order wont be delivered until Thursday 18/02. So this is 6 days later? Even though I paid for a next day service.
There useless customer service team are closed over the weekend so you have to wait until Monday to contact them. I was told there was a backlog in the warehouse and theres nothing they can do. What a joke. Will never use these cowboys again. AVOIDread more
Reviewed on 2021-02-15T09:23:38
Nice, easy to navigate website. Good prices and service, to date, has been excellent and fast!
Reviewed on 2021-02-15T04:15:42
5 stars all round - great price on item ordered, dispatched and received very quickly and excellent packaging to protect contents.Will have no hesitation ordering from this company again.read more
Reviewed on 2021-02-14T18:14:42
I ordered Hitman 3 on PS5. On the item page, it stated order within the next 5 hours for same day dispatch.In 365 Games' FAQs it says they aim to dispatch everything within 6 hours. They didn't meet either of those targets, with the item dispatching early the following morning.
I paid extra for next day delivery. With the delayed dispatch, that didn't happen. When it did happen, they used Amazon Shipping. I ordered the game from 365 Games instead of Amazon because I don't like Amazon. The delivery driver did a knock and run. He left the game on our front doorstep completely unattended without waiting for anyone to answer. We don't have a front garden, our front door is directly onto the street, anyone could have taken it.
Now, this is a review for 365 Games, and I made my order directly on their website, but my PayPal receipt says Xbite Games and the Amazon Shipping said the order was from Shop4World. I don't know why the company operates under at least three different names but it's certainly suspicious.
Oh, and their customer service hours are 7am to 6:30pm Monday to Friday so if you do have an issue over the weekend, like the delays I experienced, you can't get hold of them to ask what's happening.
Two stars because, despite breaking their own promises, customer services being unavailable, and the disgusting knock and run delivery that risked my item being stolen, I have now received the game and it is as described. I highly doubt I'll be giving 365 any future custom though. I'll stick to Base and ShopTo in the future.read more
Amazing services and games for amazing…
Reviewed on 2021-02-14T15:58:24
Amazing services and games for amazing prices!
Haven’t heard much about them before
Reviewed on 2021-02-14T12:35:58
Haven’t heard much about them before, but the customer experience is great. Lot of good games to chose from and a fair price.I will be coming back! Liamread more
Spike Chunsoft, Inc.