Review (August 2025)

Whether you’re looking for a therapist or just someone to talk to right now during some difficult times, 7 cups is a place where you can be heard. start for free today. 

2.56M

Estimated Revenue

1.12M

Website Visitors

4.2/5

Trustpilot Score

What do we know about 7 Cups?

Estimated Revenue (2020)

$2.56M

Total Funding

$120k

Total Employees

460

Founded

2014

Industry

Health Wellness And Fitness

Last Funding Date

Seed Aug 2014

Location

Palo Alto, United States

About

7 Cups: Need Help? Find someone to talk to for online therapy & free counseling. Online text chat about relationship & marriage problems, breakups and more as you talk to strangers.

Social Links

Alexa Ranking: 101070

What is 7 Cups's Revenue?

7 Cups's estimated revenue for 2024 is $2.56M.

What does 7 Cups do?

7 Cups' mission is to empower every human to care for one another. Since graduating Y-Combinator in 2013, 7 Cups' has significantly expanded access to emotional support and behavioral health. We are currently the largest mental health system in the world. Over 2 million people from 192 countries (in 152 different languages) use the platform each month and growing. We are living in a world with an immense love deficit. Many of us are not receiving the love we need to reach our true potential and to truly thrive. We are solving this huge problem, and trying to change the stigma around mental health.

What are the monthly traffic metrics for 7cups?

6/mo Traffic Growth

0.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

6.8Mins

Bounce Rate

47%

How fast is 7cups growing?

7cups has grown by 19.7% in the last 6 months according to SimilarWeb.

How do people interact with 7cups?

Last month, 7cups received 1M visitors who spent an average of 6.8 minutes on the website and visited 5.0 different pages per session. Overall, 47% of people bounce on the first visit.

How do people find 7cups?

683.6k people (61%) visit 7cups directly. 383.1k (34%) people search for them in Google. Whereas, 17.4k (2%) discover 7cups through Facebook, Reddit, and YouTube. 10.3k (1%) visitors come from 7cups's email newsletters. Finally, 559.9 (0.1%) people come from affiliates and or paid referrals.

Who uses 7cups?

7cups's top market is the United States and they receive 348.5k (31.1%) people.
Then the 2nd is India with 154.1k (13.8%).
The 3rd is is Canada with 86.4k (7.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are 7cups's ads on Google?

Google Ads

New York City Therapist - Culturally Sensitive Therapy‎

https://www.7cups.com/@KarenLandmannLCSW

Acclaimed therapist specializing in trauma/ptsd & depression.Free initial appt. Anxiety Counseling · Anger Management · Depression Therapy · Behavioral Therapy · Grief Counseling

Keyword: affordable therapist

New York City Therapist - Culturally Sensitive Therapy‎

https://www.7cups.com/@KarenLandmannLCSW

Acclaimed therapist specializing in trauma/ptsd & depression.Free initial appt. Family Counseling · Depression Therapy · Adolescent Counseling · Anxiety Counseling

Keyword: counseling websites

New York City Therapist - Culturally Sensitive Therapy‎

https://www.7cups.com/@KarenLandmannLCSW

Acclaimed therapist specializing in trauma/ptsd & depression.Free initial appt. Depression Therapy · Grief Counseling · Relationship Counseling · Child Psychotherapist

Keyword: child psychologist nyc

New York City Therapist - Culturally Sensitive Therapy - 7cups.com‎

https://www.7cups.com/@KarenLandmannLCSW

Acclaimed therapist specializing in trauma/ptsd & depression.Free initial appt.

Keyword: therapy companies

New York City Therapist - Culturally Sensitive Therapy‎

https://www.7cups.com/@KarenLandmannLCSW

Acclaimed therapist specializing in trauma/ptsd & depression.Free initial appt. Relationship Counseling · Child Psychotherapist · Family Counseling · Adolescent Counseling

Keyword: telepsychology

What do 7cups's customers say about them?

Review Score

4.2/5

Total Reviews

95

Info

7 Cups
5 Star
60.0%
4 Star
5.0%
3 Star
0.0%
2 Star
5.0%
1 Star
30.0%
Read reviews that mention
RosaGauze

I just can't believe how good it is!

Reviewed on 2021-05-22T17:53:57

I just can't believe how good it is. Extremely supportive people, awesome staff, practical service,and amazing community! The listeners are great!
read more
Emil

Unfortunately...

Reviewed on 2021-05-16T22:56:41

Unfortunately another website teeming with trolls who leverage the limited power of the Listener-role to harass already vulnerable people.Great idea as a website and I wish it would work as intended, but more moderation and vetting is necessary. Not all of my experiences were negative, but enough of them were for this service to be considered unsafe. For this reason I cannot recommend this website for its intended population and on the contrary I would recommend to stay away from it.
read more
Amber Bentley

PLEASE AVOID

Reviewed on 2021-05-08T08:07:57

So this happened about two years ago and I finally feel comfortable to say what happened to me.And because now I realise it was wrong. I basically went through a catastrophically changing life event and I was dealing with greif and I was in pain emotionally. Feeling like I had nowhere else to turn I came to this website. I wish I never did. I explained my situation to someone on the other end who was so not qualified to handle this. They basically told me to get over it and stop being pathetic because I had caused it myself. This made me so angry and hurt my heart even more that I couldn't get out of bed for days. I was not depressed nor do I have any other mental health issues. But I was in emotional distress due to something in my life. If I had been any other person who was more vulnerable, I firmly belive someone could've taken their own life at the words they said to me. Thank goodness it was me and not someone else who was more unstable. Please please stay away because they're not qualified to deal with the pressure this site entails. Please see a real therapist, god knows how many people have suffered or not made it because of poorly vetted people on the other side.
read more
ShannonArcher

Awesome Web Site!

Reviewed on 2021-05-02T20:32:58

Super nice people and awesome site to hang out and grow. The growth path is a great way to grow yourown way and the community is especially accepting and nice.
read more
Snuffles

Highly recommended for anyone going…

Reviewed on 2021-04-25T14:22:33

Highly recommended for anyone going through a hard time! I started off as a member and became alistener.
read more
AlexD

I downloaded this app because I needed…

Reviewed on 2021-04-24T14:23:25

I downloaded this app because I needed to talk to someone about this sadness I had that wouldn't go away.They listened to me and it helped and the service is free, which is not normal.
read more
Barb

7 Cups is a great place that has been…

Reviewed on 2021-04-24T13:59:52

7 Cups is a great place that has been there for me and I hope they can be there for you too.
J M

A new user that's been confused by all…

Reviewed on 2021-03-31T23:29:33

A new user that's been confused by all the positive reviews of this site when all I experienced was the same stuff the negative reviews say goes on there.Could never manage to connect with anyone that didn't act like a marketing bot or a sexual predator. Lots of gaslighting (everyone is fine here - you're the one with a problem, you need to pay for therapy here) and alienation. Got told repeatedly that people weren't qualified enough to listen to me talk about a verbal dispute I had with someone else. Yeah, the kind of stuff that you normally talk to your friends about apparently requires paid help here, even if you've already got paid help! The only useful thing I've found here so far has been the exercises. I will not be chatting with anyone on the site again, though. It does not feel the SLIGHTEST bit safe. For comparison sake: Facebook & Twitter feels safer than this site does. I don't care if 7Cups suspends my account for this review because I'm not going to pay for this crap anyway, and I've already got a lot of much better resources. I'm a cult survivor, BTW. I know dangerous/manipulative communication practices when I see them happening. The people on this site gaslit me like crazy... trying to convince me that I was the one that was all messed up and needed help... that I was the one that couldn't communicate effectively. I majored in communications & IT, have spent a good portion of my career in communication-heavy roles, including being a writer. I'm sorry, but if your FREE support community cannot support a basic supportive conversation on the first few tries, then you really should be re-evaluating your PAID business model. Searching for a listener should not be like searching for a needle in a haystack. I'm certainly not going to PAY for it, on top of that. The site doesn't really do anything to reassure you the support will get better after paying, either. The only thing they promise is access to a tele-counselor. There's like a million REAL tele-provider sites that accept insurance and cost the same amount... but they are actually PROFESSIONAL and SAFE. There are also lots of free online support groups where you can talk to people and they REALLY listen to you. Overall, this site just feels like a very well-concocted profit scheme.
read more

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