Review (August 2025)
Entdecken sie riga, europa, russland und die gus-staaten mit airbaltic. buchen sie billige flüge von berlin, hamburg, düsseldorf, frankfurt, zürich und wien.
301.32M
Estimated Revenue
880.75k
Website Visitors
1.7/5
Trustpilot Score
What do we know about airBaltic?
Estimated Revenue (2020)
$301.32M
Total Employees
810
Founded
1995
Industry
Airlines Aviation
Location
Mārupe, Latvia
About
airBaltic: Buy cheap flights to the Baltics, Russia and Europe online today from airBaltic. We fly to 70+ destinations from Riga, Vilnius and Tallinn. Welcome on board of the world's most punctual airline 2017, 2015 and 2014!
What is airBaltic's Revenue?
airBaltic's estimated revenue for 2024 is $301.32M.
What does airBaltic do?
airBaltic is one of the Europe's most punctual airline connecting the Baltic region with 60+ destinations in Europe, the Middle East, and the CIS. airBaltic is a joint stock company established in 1995 currently operating the world's youngest fleet of aircraft. airBaltic has received numerous international awards for excellence, innovative services, and achievements in reshaping its business. In 2017, the airline received the CAPA Regional Airline of the Year awards, while in 2019 airBaltic was recognized as the Market Leader of the Year by ATW Airline Industry Achievement Award becoming the first airline to win this award two years running. airBaltic achieved the best on-time performance globally in 2014, 2015, 2016 and 2017. The airBaltic fleet currently consists of the world's greenest commercial aircraft – the Airbus A220-300.
What are the monthly traffic metrics for Airbaltic?
6/mo Traffic Growth
46.00%
All Time Traffic Growth
Create Free Account
Monthly Hits
881k
Time on Site
5.2Mins
Pages per Visit
5.0
Bounce Rate
33%
How fast is Airbaltic growing?
Airbaltic has grown by -48.1% in the last 6 months according to SimilarWeb.
How do people interact with Airbaltic?
Last month, Airbaltic received 881k visitors who spent an average of 5.2 minutes on the website and visited 5.0 different pages per session. Overall, 33% of people bounce on the first visit.
How do people find Airbaltic?
392.2k people (45%) visit Airbaltic directly. 366.7k (42%) people search for them in Google. Whereas, 32.2k (4%) discover Airbaltic through Facebook, Reddit, and YouTube. 28k (3%) visitors come from Airbaltic's email newsletters. Finally, 26.9k (3.1%) people come from affiliates and or paid referrals.
Who uses Airbaltic?
Airbaltic's top market is the Latvia and they receive 276k (31.3%) people.Then the 2nd is Estonia with 136.5k (15.5%).The 3rd is is Lithuania with 91.9k (10.4%).
Traffic Growth (last 6 months)
What do Airbaltic's customers say about them?
5 Star
20.0%
4 Star
5.0%
3 Star
0.0%
2 Star
0.0%
1 Star
75.0%
Read reviews that mention
Come on
Booked a flight
Reviewed on 2021-05-06T16:21:27
Booked a flight - cancelled,
Got a voucher.
3 months later booked a flight - cancelled and took a voucher again.
Recently - booked a flight - cancelled again!How many people had the same issue and more problems caused by cancelation and ruined plans?
These airlines are disabled ones!!!
read more
customer
Very professional and efficient
Reviewed on 2021-05-04T10:11:10
Excellent customer service, I had an issue with a flight voucher which was resolved by the call centre in few minutes.Thank you.
read more
paperdetective
In the past slow resolution but now super fast
Reviewed on 2021-03-31T15:26:10
In thr past we had an issue that baggage got temporarily lost by Air Baltic and we had to chase them to return it but eventually it appeared after a week by taxi.
However,recently we had a problem that the e-0voucher we received for an AB-cancelled flight due to the corona crisis was expiring while we could still not book and fly. We contacted Air Bakltic by message through their website and in less than an hour they sent a replacement voucher that was extended in validity till the end of the year. Never had an airline respond and resolve something so fast. So the one star deduction is for the earlier issue that was resolved slowly and with lots of effort fmo us, but this last issue was exceptionally well resolved.
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fabio sa
just avoid it
Reviewed on 2021-03-24T10:44:50
As mentioned by everybody else, avoid at all costs, especially regarding gift vouchers.
The original ticket was purchased on 27/04/2020 Due to coronavirus crises,the flight was canceled and, out of goodwill and to support the harshly affected airline/travel industry, I have chosen to receive my refund as a gift voucher instead of a full refund on my credit card.
Now, due to the same issue, I am unable to use the ticket I purchased using said voucher and is very disappointing to see that the company not only refuses to refund my ticket but also would only refund the incredibly low amount (airport taxes of 7 Euros) in a gift card.
It's clear now that I should have chosen a full refund at the first time as it's definitely an airline not to be dealt with anymore.
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Eduards S
Great company and staff
Reviewed on 2021-03-17T10:44:34
Great company and staff, always a plesure to travel with these guys.
Fady Tarek
Can I give zero stars
Reviewed on 2021-03-04T10:09:50
Can I give zero stars? Because this is the worst experience I had with an airline. Don't fall in the trap of gift cards!Don't ever be curious and click on the button! They cancelled the flight and they punish you for their mistake by making all the other flights more expensive! Terrible.
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Leila
Worst airline ever
Reviewed on 2021-02-20T12:56:14
Worst airline, worst customer service I’ve ever come across.
Natalija Stukniene
Avoid if you can
Reviewed on 2021-02-12T17:31:07
Extremely rude, unhelpful staff. Denied boarding wrongly, but the airline refuses to refund the ticket.Calling them is pointless because you get diferent and contradicting information each time, depending on who answers your call. Zero respect for the client.
read more
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