Review (October 2024)
Charles schwab offers a wide range of investment advice, products & services, including brokerage & retirement accounts, etfs, online trading & more.
10.38B
Estimated Revenue
32.74M
Website Visitors
1.8/5
Trustpilot Score
What do we know about Charles Schwab?
What is Charles Schwab's Revenue?
Charles Schwab's estimated revenue for 2023 is $10.38B.
What does Charles Schwab do?
Charles Schwab is a different kind of investment services firm – one that strives to disrupt the status quo of the traditional Wall Street approach on behalf of our clients. We believe today, as we did on Day 1, that when you find ways to improve the investing experience for your clients, then business results will follow. Social Media Disclosures Brokerage Products: Not FDIC Insured • No Bank Guarantee • May Lose Value The Charles Schwab Corporation provides a full range of brokerage, banking and financial advisory services through its operating subsidiaries. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC), and its affiliates offer investment services and products. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides deposit and lending services and products. Access to Electronic Services may be limited or unavailable during periods of peak demand, market volatility, systems upgrade, maintenance, or for other reasons. The Charles Schwab Corporation does not endorse third-party comments. This profile is designed for U.S. residents. Non-U.S. residents are subject to country-specific restrictions. Learn more about our services for non-U.S. residents. © 2018 Charles Schwab Corporation, All rights reserved. Unauthorized access is prohibited. Usage will be monitored. For additional information and disclosure please visit: http://www.aboutschwab.com/social-media-at-schwab (#0116-BLSK)
What are the monthly traffic metrics for Schwab?
6/mo Traffic Growth
3.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
33M
Time on Site
8.4Mins
Pages per Visit
8.0
Bounce Rate
16%
How fast is Schwab growing?
Schwab has grown by -17.2% in the last 6 months according to SimilarWeb.
How do people interact with Schwab?
Last month, Schwab received 33M visitors who spent an average of 8.4 minutes on the website and visited 8.0 different pages per session. Overall, 16% of people bounce on the first visit.
How do people find Schwab?
25.1M people (77%) visit Schwab directly. 5.8M (18%) people search for them in Google. Whereas, 238k (1%) discover Schwab through Facebook, Reddit, and YouTube. 866.2k (3%) visitors come from Schwab's email newsletters. Finally, 64.6k (0.2%) people come from affiliates and or paid referrals.
Who uses Schwab?
Schwab's top market is the United States and they receive 31.3M (95.7%) people.Then the 2nd is United Kingdom with 164.4k (0.5%).The 3rd is is India with 109.8k (0.3%).
Traffic Growth (last 6 months)
What are Schwab's ads on Google?
Google Ads
Buy and Sell Stocks Online | Open a Schwab® Trading Account
https://www.schwab.com/public/schwab/active_trader/pricing
Earn 500 Commission-Free Online Equity And Options Trades For Two Years. $4.95 Online Stock Trades · No platform fees · No trade minimums 525 Washington Blvd, Jersey City, NJ - (201) 222-7907
Buy and Sell Stocks Online | Open a Schwab® Trading Account
https://www.schwab.com/public/schwab/active_trader/pricing
Earn 500 Commission-Free Online Equity And Options Trades For Two Years. No trade minimums. $4.95 Online Stock Trades. No platform fees. Types: Desktop & Mobile Trading, Stocks, ETFs & Options, Streaming News. 525 Washington Blvd, Jersey City, NJ - (201)
Charles Schwab® Stock Trading - Buy And Sell Stocks Online
https://www.schwab.com/stocks
Get The Schwab Satisfaction Guarantee. More Than Just Commission Free Equity Online Trades
Buy & Sell Stocks with Schwab® | Commission-Free Online Trades
https://www.schwab.com/public/schwab/active_trader/pricing
Often Imitated, Never Duplicated. Award Winning Service Sets Us Apart. $0 Commissions Online, Specialized Trade Platforms, & Satisfaction Guaranteed. Learn More.
Schwab Stock Trading - Personalized Service & Low Costs - schwab.com
http://www.schwab.com/public/schwab/active_trader/index-a.html?src=ndc
Open an Account Today!
What do Schwab's customers say about them?
Review Score
1.8/5
Total Reviews
51
Info
Charles Schwab5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
95.0%
Read reviews that mention
Martin Liverance
Schwab not buying or selling timely.
Reviewed on 2021-03-24T15:06:16
Twice in the last week I have sold stock that I owned with Charles Schwab. In both cases,the order was placed at or just after 4pm in the afternoon. In both cases, the order was not executed until the next day.
In once case, the order was executed at 9:31am at a price over 2.00 less than what it was the previous afternoon. But in the second case, the stock was not sold until the next day also at an amount significantly less than when I placed the order. These were not limit orders, but market orders..
Charles Schwab is extremely slow, or is getting some financial incentive for delaying orders that are not in someones best interests. It just has the feel of being rigged. I am used to Fidelity where your stock prices are done fairly instantaneously.
In another case I put a limit order on a stock to buy. By the time Schwab bought, the price was way above the limit that I set.
Schwab may be ok for buy and hold forever, but don't ever expect Schwab to do anything at the time that you request it. They are inept or corrupt.
read more
Sigmund Floyd
StreetSmart online trading platform sucks! Unreliable for trading
Reviewed on 2021-03-23T14:56:02
Their StreetSmart online trading platform just sucks!
Access is always going in and out,it tells me repeatedly I am not online although all other apps/websites including Merrill are working fine.
Today, I got a -$125 Birthday “present” when I was in the middle of an option trade, was trying to buy a May call spread and when it came back I didn’t notice it had defaulted back to the April spread so I overpaid, with the fill I had an instant $125 loss on a $1000 trade. Sure - my bad.
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Paul
Kind but Incompetent
Reviewed on 2021-03-17T14:56:35
Appalling website. Appalling performance of basic tasks. Unable to complete a wire transfer without a phone call and getting a pdf of details.Website doesn't even have all the form fields.
Stuck in the 90s, in a bad way.
In the words of the hitchhikers guide, "They'll be the first with their backs against the wall when the revolution comes."
read more
FRANK WELCH
Schwab Customer Support going Downhill
Reviewed on 2021-03-16T16:59:44
I have banked with Schwab for more than 30 years. Over the decades, I have enjoyed wonderful customer service.But, all of that has changed.
I think the problems started 2-4 months ago. Today, it is real PAIN to get in touch with a representative. And once you do, the results are pretty bad.
They force you to wait on hold for 30 minutes or even longer. Even the online chat has 30-35 minute wait time.
Also, simple things like IRA transfer used to take 2-3 days. Now it is 2-4 weeks.
Schwab, PLEASE implement a call-back option or something. People can't wait on hold or sit in front of their phone for a half hour waiting to get a representative.
Very disappointing. I hope Schwab fixes their customer support soon.
read more
Gertraude Pink
Tried beginning of last week to take…
Reviewed on 2021-03-10T20:32:12
Tried beginning of last week to take out some of my IRA. I was told it should be in my savings account beginning of this week.Surprisingly it is not there. I am very disappointed that USAA turned it over to Schwab. I know I would have my money by now.
read more
Neil Rosenberg
Schwab appears to be a company in crisis
Reviewed on 2021-03-03T22:55:25
Schwab is struggling with recent market conditions, covid19 and very high trading volume.
It has been increasingly difficult to get help,with hold times ranging from fifteen minutes to an astonishing two hours. This can be absolutely awful if you NEED help on an important financial transaction.
For example I had an account with about $1100 of cash in it, but when I tried to transfer it out, it said "We were not able to complete the following transfer(s) or payment(s) from your account noted above because there were insufficient funds". Even the Schwab reps couldn't figure it out, and many phone calls later finally got it fixed. Total on-hold wait time in the dozens of hours.
This situation is truly scary. We're not dealing with ordering take-out. This is my financial well-being at stake, and sometimes I really need quick help.
For now at least, that is simply not possible.
read more
Kassim Hassan
An appalling customer service and web…
Reviewed on 2021-03-02T21:39:44
An appalling customer service and web support, its normal to wait for more than 90 minutes on the telephone trying to reach the trading margin department or StreetSmart Edge technical support team.A lagging and buggy stocks trading platform called StreetSmart Edge, sometimes it take more than 30 seconds to place a stock purchase order, too many system crashes during market open first 60 minutes. absolutely bad experience.
read more
John Simon
Recent Poor Service
Reviewed on 2021-03-01T18:27:42
Not sure why Schwab service has gone down hill but it has! They once were great to work with but now it's a miracle if you can get help via phone or a web chat.Wait times are 30min -1 hour on the phone or in front of computer for someone to respond. It unfortunate but probably will move accounts unless they fix this fast.
read more
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