Nice site for booking apartements
Reviewed on 2021-05-01T00:05:18
Nice site for booking apartements, I liked it!
No refund for not staying
Reviewed on 2021-03-09T16:38:38
I made a reservation through Airbnb on December 24th and paid $2,653.94 ( Address 16 Durham street.Kingston) for one month. I was told it was refundable if I cancel before March 4th. I cancelled on February 23rd 2021, before the mentioned date due to Covid as my child was supposed to accompany with me to Kingston. It is very unsafe for us to travel so we decided to cancel the trip. After I cancel the trip, instead of receiving a refund they charged me again for $758.91. So in total they charged my credit card for $3,412.85 because I cancelled due to a PANDEMIC. After a run around between the Airbnb and the host, I am told that I do not receive a refund. Three is a Pandemic doing on and instead of helping their clients, they are robbing them.read more
AIRBNB and Karey 207-3 Les Eaux Stay Away
Reviewed on 2021-02-19T12:30:17
Stay away from this place. Totally dishonest. Promises refund if rented and does not honor it.Stay away during Covid Lockdown.
Hi, I’m Karey
Joined in 2016
Karey’s listings
207-3 Les Eaux
4.67
(122)
Entire home/aptCondominium
207-3 Les Eaux
3 bdrm-Ski in ski out-10 min walk down 2 village
4.83
(156)
Entire home/aptCondominium
3 bdrm-Ski in ski out-10 min walk down 2 village
229Tremblant Les Eaux-mountain views water complex
4.89
(18)
Entire home/aptCondominium
229Tremblant Les Eaux-mountain views water complex
219 Les Eaux - brightly Renovated - mountain views
4.80
(46)
Entire home/aptCondominium
219 Les Eaux - brightly Renovated - mountain views
365 reviews
207-3 Les Eaux
February 2021read more
Be carefully using this company to rent…
Reviewed on 2020-10-07T00:58:20
Be carefully using this company to rent your property
Airbnb did not protect us as host
Thousandsin damages and losses
Their claim to collect a deposit is not real- and they really misrepresented it.
We had to jump thru hoops to resolve the issues despite having clear evidence that a guest caused major damages
And Airbnb has lots of little ways to catch you - and they do not make sense
Like if you rent your condo to a guest for eight people and they bring nine you can’t charge more unless you explain at the beginning that there’s a cost for additional guess - even if you say you can’t have more than 8 people in the condo
ridiculousread more
Extremely poor analysis of outcomes
Reviewed on 2020-09-24T19:46:50
Extremely poor analysis of outcomes. My last air bnb guest 6 weeks later in the custody of police pending murder charges.air b&b investigator was named alana, European accent. Please note no capital letter.
Hoping and nor is the likelihood of the OSCE, Chemonics, CPI or any international organization ever making the mistake of recruiting such a badly traveled poor analytical individual.
Now onto positive outcomes:
VRBO and other platform are much more human.
Go VRBO GO...
The scenario: Arrival to host/my house, 1 person came in first to inspect the inside of my house. I asked are you Malakal T. my guest? He(Leader) said no, “Malakal T. is waiting in the other car”. Leader looked around inspecting in an odd way the house interior. Leader, then walked to the entrance, open the door and waved to Malakal T. to come in. Malakal T. came in with a laptop, goods and 2 bags. So far not the usual B&B interaction, nor much if any eye contact. As I come back to the room to carry on greeting Malakal T. something is being placed under the bed. Leader is still in bedroom with Malakal T. Odd look from both. Malakal has more goods to get from his car. Both walk to the entrance door to go and gather the rest of Malakal T. goods from the car. At this point I am extremely curious of bags placed under the bed. I walk back to the bedroom to look and Leader is rapidly back to the bedroom taking the bags from my hands. I asked: What is in those bags. I am being violently pushed around in my own room and the bags are removed from my hands. I escape my room, looking for my cell to call the police. At this point both are leaving rapidly my house and property in their respective vehicles. Unknown what was in the bags. In this process, a roommate lost a back pack which was at the entrance door, back pack was never seen again. 2 days later back pack has been recovered. 1 of the 2 men came to the house to recover a tablet left behind during their escape. Then again is it 1 of the 2 men or someone else on their behalf. My roommate gave the tablet. I was not home. Tablet was exchanged for the back pack taken away from my house on their escape. I checked the name Malakal T. and it is by far NOT a pretty past. Dangerous guest, in and out of correctional facilities. I will not risk my health, life to please or enrich air bnb. Negative. F for air bnb. Fail, as in university grading. air bnb does not care for neither hosts or guests. Since this last suspicious guest and the incident at my house, I have been receiving more junk mail than I ever received in the last 5 years. Do notify police. And 6 weeks later, PUBLIC: "New charges have been laid against two men allegedly involved in Sunday's shooting in downtown Whitehorse, including another count of attempted murder". God did I ever do the right thing. air b&b, you really suck and commit to limited moral values. You have dead end staff. Let us unite against air b&b. Do notify the police. This guest will no longer be renting anywhere for a while. He is in police custody and with his buddy that was at my house. All info now public. Whitehorse, CBC.ca and so much more from other jurisdictions. Department of Justice, Court services dockets, Whitehorse, Yukon Territory, Canada. Since the arrest of Malakal Tuel, the amount of junk mail to my air b&b email account has been almost NIL. Malakal is not a name. It is an area in south Sudan.
GO VRBO. A true site long established. VRBO.com
There is a way to bring air b$b to justice and to its obligation to a true and healthy organization. At this point, it is an organization purely made of juniors. air b&b does not live its mission statement.read more
WORST COMPANY EVER!!! AIRBNB STOLE MY MONEY!!
Reviewed on 2020-09-12T23:26:42
Likewise to other reviewers, should be minus 5 stars!!!
I’m beyond words at the absolute disrespect,complete lack of any kind of customer service or even acknowledgment of my issue which is basically that Airbnb stole €1800 from my bank account 4 weeks ago and are not responding to pay it back!!!
This is a joke of a company and I warn anyone reading this to NEVER BOOK WITH THIS COMPANY! There is no service and you could end up in a dangerous or critical situation with no support from these guys!
My own situation is awful, stressful, time consuming and so frustrating but I am home and safe and thankfully was able to rely on friends and family for help!
I booked accommodation 2 days before a trip to Malta, the host in question declined as it was only 2 of us in a large property.
All okay with me, my friend found another property through HolidayLettings.co.uk and we were happy with that and treated so well with AMAZING customer service throughout.
BUT!! Airbnb charged me the full + €1800 for the full cost of the 10 days stay! I contacted the host immediately and she tried to cancel at her side but couldn’t, I couldn’t cancel at my side as I would be charged for cancelling so we both contacted Airbnb - easy right?! A bloody joke!
I opened a ticket with them and she also called and mailed support.
I rang or emailed support every day of my holiday with no reply. I called again and quoted my ticket # and asked to speak to management, the lady said she would update my ticket that was with another team..the team that was not answering me for two weeks solid!
I resorted to posting on twitter about my anger at situation and threatened legal and media approach to get my money back. ONLY then did another (different team!) reply and say they have (again!) added to my open ticket and sorry for inconvenience! But To wait because they have a queue and my item is critical apparently!?!!
I’m at week 4 now, they only reply when I threaten legal or media again, same message, no actual actions.
It seems they employee enough people to answer angry messages on media but seem no one is actually trying to fix ILLEGAL activity like stealing from a persons account!
So here I am, €1800 down for a service I never received, that hosts house ended up showing me booked in there for ten days so she couldn’t rent to anyone else...it’s a circus and no one is doing anything!!
I’m resorting to my bank taking a dispute against them to try get money back but it can take weeks more.
I did nothing wrong, I followed process to open ticket immediately I called and messaged as did the host and still I’m in this situation. Thankfully I have help, but if I didn’t I could have been stranded in Malta or without food or rent money right now because they cannot fix a simple issue.
I spent my whole holiday trying to fix this, it ruined my only time away this year, I was on to them everyday and worrying about money and having to borrow throughputs it was extremely stressful every day wasting time and energy trying to get my money back.
I will be suing for return of money, stress, wasted time, emotional distress, and legal fees...
I WARN EVERYONE! - DO NOT USE THIS COMPANY THEY WILL ROB YOU OR LEAVE YOU STRANDED!read more
Reviewed on 2020-09-02T17:46:07
Luxury Manasion Rentals
1441 Robmar Dr Beverly Hill, CA
If you are 65 years or older and not planning on using the basketball court,play music or make any kind of noise, not have visitors and don’t mind having the owner watch you on camera, this would be the place for you.
If you have children and/or would like to use the pool, the basketball court or play music at any time of day and don’t want the owner watching you and your guest on cameras this is not the place for you.
Check in time is 4:00pm
First the neighbor came to the place at 5:00pm complaining about the boys playing basketball is to loud and they should stop. Once I told her I was not going to stop them from playing. She called the owner that’s when it all started. The owner Kimberly Garrett than texted me about the neighbor’s complain. The next complain was a text from Kimberly Garrett stating the neighbor saying it was loud music coming from the house, I asked Kimberly Garrett to please call me so she would hear it’s no music playing. I was waiting for her call, but instead Kimberly Garrett sent security. Her security person came and called Kimberly Garrett confirming there was no music playing. At this point I statement to Kimberly Garrett I feel we are being harassed and would like a refund. we would leave her property. She stated she would like us to stay but noise travels to her neighbor. The contact stated no loud noise after 10:00pm. Next the neighbor called the police stating we has having a party. I invited the police in, but they stated it was no need for them to enter the property because they could tell it was not a party or loud noise coming from the property. I texted Kimberly Garrett about her neighbor calling the police she stated she sorry, but I did have to many visitors coming in and out so Kimberly Garrett send security over again to count how many people that’s in the house visiting. Kimberly Garrett knowing all the complains was false, she stated because you had to many visitors and to many complains from the neighbor, she wanted us to vacate immediately. Security stated we are not the first people of color this happed to with this same neighbor complaining. Kimberly Garrett stated she know we had visitors because she has cameras on the property and was watching us. This all happen within 10 hours or less. All I wanted was a refund because I wanted nothing else but to leave. I’m still waiting for my refundread more
Is there a zero star review
Reviewed on 2020-07-28T14:17:19
Is there a zero star review? if there was this one would be a classic case.
Sequence of events:
1)Book a cottage: Informed two days later that the cottage is not ready
2) Book another cottage, only to be informed that this booking also is not ready. Airbnb and the owner both put the blame on the other.
3) Airbnb issues a coupon as a "we value you" gesture with conditions such as "within the next 4 weeks" and "over a certain amount" - very sneaky conditions so no one can use it
4) Upon reaching out to the Customer care, they take six days to respond with a standard reply with a link to their policies saying we can do nothing
5) And here is the best part (Rhon) the customer care agent closes the ticket stating i have to open a new one - Wow! now that is world class Customer experience
Well played Airbnb ... I guess this is your version of Customer experience :-(read more