Review (August 2025)
Finde ferienwohnungen, blockhütten, strandhäuser, besondere unterkünfte und entdeckungen auf der ganzen welt – alles von gastgebern auf airbnb ermöglicht.
0
Estimated Revenue
5.7M
Website Visitors
1.5/5
Trustpilot Score
What do we know about Pension Nordlicht?
What is Pension Nordlicht's Revenue?
Pension Nordlicht's estimated revenue for 2024 is $0.
What does Pension Nordlicht do?
Pension Nordlicht is a company based out of 181 Großenhainer Straße, Dresden, Germany.
What are the monthly traffic metrics for Airbnb?
6/mo Traffic Growth
-66.30%
All Time Traffic Growth
Create Free Account
Monthly Hits
6M
Time on Site
9.1Mins
Pages per Visit
21.0
Bounce Rate
25%
How fast is Airbnb growing?
Airbnb has grown by 226.8% in the last 6 months according to SimilarWeb.
How do people interact with Airbnb?
Last month, Airbnb received 6M visitors who spent an average of 9.1 minutes on the website and visited 21.0 different pages per session. Overall, 25% of people bounce on the first visit.
How do people find Airbnb?
3.8M people (67%) visit Airbnb directly. 1.6M (28%) people search for them in Google. Whereas, 61.5k (1%) discover Airbnb through Facebook, Reddit, and YouTube. 49.4k (1%) visitors come from Airbnb's email newsletters. Finally, 51.5k (0.9%) people come from affiliates and or paid referrals.
Who uses Airbnb?
Airbnb's top market is the Germany and they receive 5.1M (89.1%) people.Then the 2nd is Switzerland with 127k (2.2%).The 3rd is is Austria with 63.8k (1.1%).
Traffic Growth (last 6 months)
What are Airbnb's ads on Google?
Google Ads
Ferienwohnung In Berlin | Die 20 Besten Ferienwohnungen
https://www.airbnb.de/a/Berlin
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Die Besten 20 Ferienhäuser - Airbnb.de
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Unterkünfte in Salzburg | Einzigartiger Urlaub - Airbnb | airbnb.de
https://www.airbnb.de/a/Salzburg
Ideal für den nächsten Urlaub. Unterkünfte in Salzburg buchen. Beste Preise · Inserate in 191 Ländern · 24/7 Customer Service · Sicherer Buchungsvorgang Typen: Apartments, Private Zimmer, Ferienhäuser, Ferienwohnungen, Villen
Sylt Ferienhaus | Einzigartiger Urlaub - Airbnb | airbnb.de
https://www.airbnb.de/a/Sylt--Schleswig-Holstein--Germany
Privat & komfortabel wohnen. Jetzt online auf Airbnb buchen. Super Locations.
Ferienhaus mieten - Airbnb™ Offizielle Seite
https://www.airbnb.de/a/stays
Auf der Suche nach dem perfekten Ferienhaus für deinen Urlaub? Jetzt finden auf Airbnb™. Sichere Buchung und flexible Stornierungsmöglichkeiten. Jetzt Urlaub sorgenfrei planen!
What do Airbnb's customers say about them?
Review Score
1.5/5
Total Reviews
870
Info
Airbnb5 Star
20.0%
4 Star
5.0%
3 Star
5.0%
2 Star
0.0%
1 Star
70.0%
Read reviews that mention
customer
Apartment Cancelled - No Alternative!
Reviewed on 2021-03-25T09:51:45
I booked an apartment several weeks ago. It was one of the only suitable ones I could find as choices were limited.Then yesterday I received a whole bunch of Airbnb emails informing me that the host had cancelled. Of course Airbnb include a link to find a replacement, all much more expensive and much less suitable. Airbnb is a joke! Their policies are geared specifically for the property owners and do not give a damn about renters.
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Alison
Happy to take your money for Illegal New York Listings
Reviewed on 2020-11-02T16:28:48
I gather from the number of poor reviews on here that AirBnB does not care about Trust Pilot reviews...but oh well here we go....
We booked in March a stay at a New York Manhattan apartment advertised as 'entire place' arriving November this year. When looking into a separate issue we discovered that in New York it is illegal under the Multiple Dwellings Law to let short term rentals to holiday goers. Information regarding this can be found the New York City government website of special enforcement.
Please note in some cases rentals may be legal, but these are more townhouses in Brooklyn Area and not the apartment we have book in Manhattan! New York has very strict laws regarding rentals in the city to protect the locals living there. Even if the listing was legal there are rules that you can only have maximum of 2 paying guests (our booking has 5 paying guests so against the law) and also every person must have full access to the whole apartment and the host has to be staying there with us. We were sold a private ‘entire place’ so even if the listing is legal they are breaking the law by having 5 paying guests and AirBnB has mis-sold us the booking as the host must be present during the stay. If the host is present during the stay it is not private and also that means for safety in following the NYC laws he has to have access to our areas and we have access to his areas.. how is that safe??
This information above is if the listing is legal, which we have proven ours is not legal in the Certificate of Occupancy provided to AirBnB that our apartment we have rented is in a class A building meaning it is illegal to rent as a short term holiday letting as per the Multiple Dwellings Law. The same building is renting multiple apartments and we email the real estate agent who also confirms that AirBnB is strictly NOT ALLOWED. You can prove all this as everything is public records including the certificate of occupancy proving the class of the building and that it is an illegal listing which can be found here bisweb.nyc.gov website.
AirBnB loves to play games with its clients. Its own website flaunts that their whole business is based on the trust of host and guests yet when a customer raises a concern about the legality of their booking they love to ignore you, when they do reply they send you round in circles.
Our case has now been escalated to the legal department of AirBnB and the latest update is that it is awaiting to be assigned to an agent and has been waiting now over a week to be assigned. Our booking goes in less than 19 days and we first raise this issue to AirBnB on the 13th Oct… it took hours of messaging and emails and phone calls everyday to even get our issue raised with the correct department. You get no straight answers from the Customer Service Ambassadors and when we asked if it will even be looked into before we depart… AirBnB confirmed they cannot say if they will get back to us before we arrive and so are happy to send customers to illegal apartments with no reassurance that it follows local NYC laws and safety procedures.
AirBnB is a company that loves to take and hang on customers money to earn loads of interest from it and happily sends customers in to dangerous and illegal situations. They are happy for us in their not replying and ignoring us that we go to New York and could have the department of special enforcement waiting for us on the doorstep.
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Ruth Smyth
WORST COMPANY EVER!!! AIRBNB STOLE MY MONEY!
Reviewed on 2020-09-12T23:19:26
Likewise to other reviewers, should be minus 5 stars!!!
I’m beyond words at the absolute disrespect,complete lack of any kind of customer service or even acknowledgment of my issue which is basically that Airbnb stole €1800 from my bank account 4 weeks ago and are not responding to pay it back!!!
This is a joke of a company and I warn anyone reading this to NEVER BOOK WITH THIS COMPANY! There is no service and you could end up in a dangerous or critical situation with no support from these guys!
My own situation is awful, stressful, time consuming and so frustrating but I am home and safe and thankfully was able to rely on friends and family for help!
I booked accommodation 2 days before a trip to Malta, the host in question declined as it was only 2 of us in a large property.
All okay with me, my friend found another property through HolidayLettings.co.uk and we were happy with that and treated so well with AMAZING customer service throughout.
BUT!! Airbnb charged me the full + €1800 for the full cost of the 10 days stay! I contacted the host immediately and she tried to cancel at her side but couldn’t, I couldn’t cancel at my side as I would be charged for cancelling so we both contacted Airbnb - easy right?! A bloody joke!
I opened a ticket with them and she also called and mailed support.
I rang or emailed support every day of my holiday with no reply. I called again and quoted my ticket # and asked to speak to management, the lady said she would update my ticket that was with another team..the team that was not answering me for two weeks solid!
I resorted to posting on twitter about my anger at situation and threatened legal and media approach to get my money back. ONLY then did another (different team!) reply and say they have (again!) added to my open ticket and sorry for inconvenience! But To wait because they have a queue and my item is critical apparently!?!!
I’m at week 4 now, they only reply when I threaten legal or media again, same message, no actual actions.
It seems they employee enough people to answer angry messages on media but seem no one is actually trying to fix ILLEGAL activity like stealing from a persons account!
So here I am, €1800 down for a service I never received, that hosts house ended up showing me booked in there for ten days so she couldn’t rent to anyone else...it’s a circus and no one is doing anything!!
I’m resorting to my bank taking a dispute against them to try get money back but it can take weeks more.
I did nothing wrong, I followed process to open ticket immediately I called and messaged as did the host and still I’m in this situation. Thankfully I have help, but if I didn’t I could have been stranded in Malta or without food or rent money right now because they cannot fix a simple issue.
I spent my whole holiday trying to fix this, it ruined my only time away this year, I was on to them everyday and worrying about money and having to borrow throughputs it was extremely stressful every day wasting time and energy trying to get my money back.
I will be suing for return of money, stress, wasted time, emotional distress, and legal fees...
I WARN EVERYONE! - DO NOT USE THIS COMPANY THEY WILL ROB YOU OR LEAVE YOU STRANDED!
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Olga Kon
Airbnb does not care whether there the…
Reviewed on 2020-08-31T14:15:31
Airbnb does not care whether there the local government shut down the borders because of Covid 19 or and other reason.They just want to see your cash: the host does not get any money, but airbnb makes some awesome money. What a terrible company. Try to avoid to book with them and find a substitute as much as you can.
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T
Sneaky and untrustworthy
Reviewed on 2020-07-31T16:27:38
Airbnb has always been very sneaky with its cancellations policy, but lately I am getting the impressionthey are being deliberately ambiguous in their wording so they can charge people the service fee when they expect to be able to cancel for free. Said wording changes once you book, and only then does it reveal you're not getting your service fee back whereas before it implies you get everything back. By comparison, booking's free cancellation policy is entirely clear and has never failed me. When I contacted their customer support to ask that they reconsider clarifying how they word their cancellation policy, they took two weeks to essentially say NO.
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Chris Kavanagh
terrible company
Reviewed on 2020-05-11T20:57:31
terrible company
Behnaz Soleimani
Up to now very satisfied
Reviewed on 2020-03-19T08:25:44
Up to now very satisfied. Because of Corona-Situation, I could not go to Manila (Philippines)but they gave me FULL refund (as voucher and also money back to my account), considering that I was eligible only for half of it. Thank you for your understanding Airbnb about the situation.
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Melanie Forbes
SImple to use but my last stay was a…
Reviewed on 2020-03-13T21:19:25
SImple to use but my last stay was a disaster. It was somewhere in nowhere and extremely difficult to reach.Booking.com can do it better.
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