Review (March 2024)

Webroot delivers multi-vector protection for endpoints and networks and threat intelligence services to protect businesses and individuals in a connected world.

215M

Estimated Revenue

1.02M

Website Visitors

2.1/5

Trustpilot Score

What do we know about Webroot?

Estimated Revenue (2020)

$215M

Total Funding

$4M

Total Employees

480

Founded

1997

Industry

Computer Network Security

Last Funding Date

Venture (Round not Specified) Apr 2016

Location

Broomfield, United States

About

Webroot: Webroot delivers multi-vector protection for endpoints and networks and threat intelligence services to protect businesses and individuals in a connected world.

Social Links

Alexa Ranking: 31575

What is Webroot's Revenue?

Webroot's estimated revenue for 2023 is $215M.

What does Webroot do?

Webroot, an OpenText company, was the first to harness the cloud and artificial intelligence to stop zero-day threats in real time. We provide endpoint protection, network protection, and security awareness training solutions purpose built for managed service providers and small businesses. Webroot BrightCloud® Threat Intelligence Services are used by market leading companies like Cisco, F5 Networks, Citrix, Aruba, A10 Networks, and more. Leveraging the power of machine learning to protect millions of businesses and individuals, Webroot secures the connected world. In 2019, Webroot and its parent company Carbonite were acquired by OpenText, a global leader in Enterprise Information Management. Together, we are a market leader in cyber resilience, offering total endpoint protection and disaster recovery for any sized business. Discover endpoint security and disaster recovery solutions at webroot.com. In 2019, Webroot was acquired by Carbonite, an endpoint and server backup and recovery provider serving customers ranging from small businesses to enterprises. Together, we are a leading cybersecurity and data protection company.

What are the monthly traffic metrics for Webroot?

6/mo Traffic Growth

37.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

1.7Mins

Bounce Rate

61%

How fast is Webroot growing?

Webroot has grown by 2.4% in the last 6 months according to SimilarWeb.

How do people interact with Webroot?

Last month, Webroot received 1M visitors who spent an average of 1.7 minutes on the website and visited 1.0 different pages per session. Overall, 61% of people bounce on the first visit.

How do people find Webroot?

492.6k people (48%) visit Webroot directly. 465.1k (46%) people search for them in Google. Whereas, 5.4k (1%) discover Webroot through Facebook, Reddit, and YouTube. 7.6k (1%) visitors come from Webroot's email newsletters. Finally, 15.1k (1.5%) people come from affiliates and or paid referrals.

Who uses Webroot?

Webroot's top market is the United States and they receive 663.8k (65.1%) people.
Then the 2nd is Seychelles with 31.7k (3.1%).
The 3rd is is United Kingdom with 31.1k (3.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Webroot's ads on Google?

Google Ads

Webroot.com | Webroot® - Official Site | Buy Now and Get Protected‎

https://www.webroot.com/gb/en/home/sem/brand

Don’t Let Hackers Steal Your Money or Identity. Protect Your Devices Today! Proudly Based in the U.S. Official Webroot® Website. 70-Day Guarantee. Protect PCs and Macs. PC Mag Editor's Choice. Free US Customer Support. Types: PC & Mac Security, Antivirus,

webroot.com - Webroot® - Official Site - 19-Time PC Mag Winner‎

https://www.webroot.com/us/en/home/sem/brand?rc=5340&sc=701F0000000etVr

Updated Protection Available Now. Protect Your Devices Today! Free US Customer Support · Protect PCs and Macs · 70-Day Guarantee · Official Webroot® Website Types: PC & Mac Security, Antivirus, Identity Theft Protection, Mobile Security

Webroot.com - Webroot® Official Site - Hassle-Free Endpoint Security‎

https://www.webroot.com/us/en/business/smb

Fully Operational In Less Time Than It Takes To Refill Your Coffee. Learn More. Types: Endpoint Protection, Business Mobile Security, DNS Protection, Threat Intelligence

Webroot® Official Site - Download Webroot Today

https://www.webroot.com/us/en/home/sem/brand

20-Time PC Mag Winner. Buy Now and Protect Your Devices! PC Mag Editor's Choice. Official Webroot® Website. Proudly Based in the U.S. 70-Day Guarantee. Protect PCs and Macs. Free US Customer Support. Types: PC & Mac Security, Antivirus.

Webroot.com - Webroot® Official Site - Download Webroot Today‎

https://www.webroot.com/us/en/home/sem/brand

Updated Protection Available Now. Protect Your Devices Today! Protect PCs and Macs · Free US Customer Support · 70-Day Guarantee · Official Webroot® Website

What do Webroot's customers say about them?

Review Score

2.1/5

Total Reviews

32

Info

Webroot
5 Star
10.0%
4 Star
5.0%
3 Star
10.0%
2 Star
5.0%
1 Star
70.0%
Read reviews that mention
Dita Mac

I will never buy this product again...

Reviewed on 2021-03-25T15:24:49

This product is classifying perfectly legit websites as 'caution'. Giving others false negativeinformation about a website is illegal and can point the way to be sued for defamation.
read more
C Harris

Very poor customer service here!

Reviewed on 2021-03-19T15:19:19

Very poor customer service here. I called with questions regarding my service and they were very rude.I have 2 accounts but I am online looking for their replacement right now. I called back to finish and the next agent did not even care, just started asking me about my account. Never will buy again!!
read more
Jason

Zero customer support

Reviewed on 2021-02-22T10:57:57

The product worked fine enough, nothing that special compared to the others. However when I had an account issue and also a question about activating a feature on the program itself,trying to contact someone is near enough impossible. When I did get some replies after weeks of waiting they were of no use at all and did not rectify my account issue, instead just bombarding me with messages and emails when the renewal was due which actually became spam itself. Avoid at all costs and go somewhere who care about your business.
read more
Sean

I know my review doesn't chime with some of the others but hear me out

Reviewed on 2021-02-05T22:37:37

We've had a really positive relationship with Webroot Ireland. We have our base in the UK and have partnered with webroot for three years,and so far we cannot say we've had any issues with their enterprise product, it has performed really well. When we needed to meet with them and ask questions they have have always had someone available within a few days for us. Saying that, we haven't had any emergencies that we've had to deal with and perhaps that will be the test but for now we have re-signed with them for another year of partnership and have no complaints with their endpoint security.
read more
Bitbanger

Nice software, poor support

Reviewed on 2021-01-22T22:14:01

On Day 1 of using Webroot Secure Anywhere PC I ran into a small, mildly annoying bug.On Day 7 I opened a support case online. On Day 30, after having spent hours dealing with poor support and a support manager who worked very hard to avoid writing up a bug report for Development, I got a no-questions-asked refund. Before getting the refund I tried to get contact information for an executive and was rebuffed on the telephone and ignored by online support. Too bad: I kind of liked the software. But if I'm not going to get effective support for a paid antivirus I'll use a free antivirus, thank you very much.
read more
Customer

Disgusted

Reviewed on 2021-01-08T14:41:02

The software itself is fine, but the company/customer service is terrible. I'm so disgusted with auto-renewing anything and this is the worst.I am 100% certain I turned off the autorenewal option last year and somehow it got turned on to renew yet again. In my opinion, that is a fraudulent charge!
read more
Jeffrey K.

No one responds to on line chat...this…

Reviewed on 2020-12-26T23:14:00

No one responds to on line chat...this used to be a great service experience but now has completely disappeared with no response of any kind.Since acquisition...no one cares about customers.
read more
Filip Dahlberg

Very hard to uninstall.

Reviewed on 2020-12-21T10:06:16

Very hard to uninstall.

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