Review (August 2025)

Air india, the national carrier of india, offers connections to over 70 international and 100 domestic destinations for your travel plan. book now and avail extra baggage allowance, business class upgrades and flexible change and rebooking options.

3.4B

Estimated Revenue

5.84M

Website Visitors

1.2/5

Trustpilot Score

What do we know about Air India Limited?

Estimated Revenue (2020)

$3.4B

Total Employees

5900

Founded

1932

Industry

Airlines Aviation

Location

New Delhi, India

About

Air India Limited: Air India, the National Carrier of India, offers connections to over 70 international and 100 domestic destinations for your travel plan. Book now and avail extra baggage allowance, business class upgrades and flexible change and rebooking options.

Social Links

Alexa Ranking: 21191

What is Air India Limited's Revenue?

Air India Limited's estimated revenue for 2024 is $3.4B.

What does Air India Limited do?

AIR INDIA ....Truly Indian... AIR INDIA LIMITED is India's national airline providing domestic and international air transport services for both passengers and cargo. Air India pioneered the country's aviation sector and its history is synonymous with the history of civil aviation in India. Air India exudes the spirit of India by extending warm hospitality to all its guests which is an inherent characteristic of the Indian culture. Since the first flight on October 15, 1932, Air India has grown to become a mega international airline connecting to over 40 destinations in the USA, Europe, Australia, Far-East and South-East Asia and the Gulf. The airline's domestic network covers around 80 destinations, including all state capitals and far-flung areas of India's North-East, Ladakh, Andaman and Nicobar Islands. Air India's young and modern fleet of 125 aircraft comprises a mix of the latest state-of-the-art Boeing B787-Dreamliners, B777s, B747s, Airbus A330s, A321s, A320 Neos, A320s and A319s. Air India together with its subsidiaries Air India Express and Alliance Air have a total fleet size of 163 aircraft. Air India also provides ground handling and engineering & maintenance services, as well as low-cost travel options and Domestic regional connectivity through its subsidiaries - Air India Charters Limited( Air India Express) and Airline Allied Service Limited (Alliance Air). #FlyAI #FlyTheChange Jai Hind! For Customer Feedback please use the link ==> http://www.airindia.in/feedback-form.htm

What are the monthly traffic metrics for Airindia?

6/mo Traffic Growth

0.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

6M

Time on Site

5.5Mins

Bounce Rate

38%

How fast is Airindia growing?

Airindia has grown by -33.4% in the last 6 months according to SimilarWeb.

How do people interact with Airindia?

Last month, Airindia received 6M visitors who spent an average of 5.5 minutes on the website and visited 6.0 different pages per session. Overall, 38% of people bounce on the first visit.

How do people find Airindia?

1.7M people (29%) visit Airindia directly. 3.9M (67%) people search for them in Google. Whereas, 31.1k (1%) discover Airindia through Facebook, Reddit, and YouTube. 53.6k (1%) visitors come from Airindia's email newsletters. Finally, 2.5k (0.0%) people come from affiliates and or paid referrals.

Who uses Airindia?

Airindia's top market is the India and they receive 3.2M (54.0%) people.
Then the 2nd is United States with 1.1M (18.4%).
The 3rd is is United Kingdom with 294.9k (5.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Airindia's ads on Google?

Google Ads

Book Flights to India - Air India Flights Now Open

http://www.airindia.in/Book-Flight.htm

Book Air India Flights to India & Indian States. Unlock your Destination. Book Now! Download Mobile App. View Services. View Travel Agents. Highlights: Media Center Available, Mobile App Available, Customer Support Available.

Book Air India Flights - Air India Flights

http://www.airindia.in/Book-Flight.htm

Travel to India. Book Flights to India. Unlock Your Destination. Book Now. View Travel Agents. Download Mobile App. View Services. Highlights: Media Center Available, Mobile App Available, Customer Support Available.

Air India Flights - Flights to India

http://www.airindia.in/Book-Flight.htm

Travel to India. Book Flights to India. Unlock Your Destination. Book Now. Download Mobile App. View Travel Agents. View Services. Highlights: Media Center Available, Mobile App Available, Customer Support Available.

Keyword: air india flight schedule international

Air India Flights - Book Air India Flights

http://www.airindia.in/Book-Flight.htm

Travel to India. Book Flights to India. Unlock Your Destination. Book Now. Download Mobile App. View Travel Agents. View Services. Highlights: Media Center Available, Mobile App Available, Customer Support Available.

Keyword: air india jfk to delhi non stop

Air India Flights - Book Air India Flights

http://www.airindia.in/Book-Flight.htm

Travel to India. Book Flights to India. Unlock Your Destination. Book Now. View Travel Agents. View Services. Download Mobile App. Highlights: Media Center Available, Mobile App Available, Customer Support Available.

Keyword: airindia tickets

What do Airindia's customers say about them?

Review Score

1.2/5

Total Reviews

248

Info

Air India
5 Star
5.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
90.0%
Read reviews that mention
Rajesh Gupta

Worst service and poor support by the…

Reviewed on 2021-05-19T18:28:01

Worst service and poor support by the Air India team, It has been more than 31 days still not refundedthe amount of my canceled eTicket# 0982135376179
read more
Arnold Opiyo Samwel

awesome experience

Reviewed on 2021-05-13T19:25:46

awesome experience
SHAHBAZ TAHIR

Its been 5 months i dint receive refund…

Reviewed on 2021-05-04T18:40:50

Its been 5 months i dint receive my refund yet, They hang up calls some time voice not clear I'mfrustrated with them,worst customer support. My PNR: ZBFB2 Mahesh Pisal
read more
Ajay

While booking LHR- COK with return it…

Reviewed on 2021-04-30T17:54:13

While booking LHR- COK with return it will show up connecting via Bombay, Delhi or Bangalore with long waiting to COK,but return will be direct from COK- LHR. We all books as at least we can have a nonstop flight from COK. But they will cancel the flight 4 or 5 days before your return journey. Then will end up with finding another airline with huge amount of fare. Partial refund from Air India will take 9 months and the maximum partial refund will be £150 per ticket. Don’t ever use Air India.
read more
Akhil s v nair

Poor communication and Refund takes…

Reviewed on 2021-04-30T10:11:30

Poor communication and Refund takes time.
Koni of Orlando

This Air Line should be banned asap

Reviewed on 2021-04-28T06:46:45

This Air Line should be banned asap, zero customer service it takes 2 hr wait time to connect witheticket department which makes me think how come Indian government airline have worst to worst service and they have only one goal...> rip off customer’s money as much as you can. if you guys want to keep your piece of mind and save money do not travel with this air line. Agents have no sense what they are talking nobody will give you accurate information they all are stupid. If i can give them least number I would give -1000
read more
ANUP PATRA

Worst ever Airline and UK Aviation should blacklist the Airline

Reviewed on 2021-04-25T18:57:38

Trust pilot should also give us an option to rate Zero. Refund policy breached and Aniridia lost its work ethics.1.5 months gone and no refund yet. UK aviation should blacklist this Airline for sake of UK customers.
read more
Shriniwas M

Horrible airline with incompetent staff

Reviewed on 2021-04-22T19:30:53

This is a low quality airline with old planes, horrible service, rude air hostesses, bad toilets,broken seats, ripped carpet, entertainment and TVs not working and the list just goes on and on. The worst part is their incompetent customer service department- in case you would like to call it customer service at all. I paid 3 different times on their horrible webpage to get seat assignments and the webpage would never give me a confirmation on seat assignments. After payment, the portal would only say the transaction is successful and would give you a receipt. But my requested seats never got assigned. I spoke to their customer service department over 5 different calls, and 4 different emails and I would always get tossed over to a different person. All this for a simple seat assignments for which I had already paid 3 different times. Mind you I never got the requested seats or my money that I paid. The sad part was I paid using my net banking account, so no refund on these payments from either my bank or Air India. We had to undergo 16 hours of flight suffering and horrible experience. Avoid this airline at all costs if you can.
read more

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