Review (August 2025)
Protect your home and business with alarm.com's industry-leading smart control systems that put and keep you in control. discover our suite of solutions today!
420.49M
Estimated Revenue
2.35M
Website Visitors
1.9/5
Trustpilot Score
What do we know about Alarm.com?
Estimated Revenue (2020)
$420.49M
Total Employees
1100
Founded
2000
Industry
Information Technology And Services
Location
Tysons Corner, United States
About
Alarm.com: Protect your home and business with Alarm.com's industry-leading smart control systems that put and keep you in control. Discover our suite of solutions today!
What is Alarm.com's Revenue?
Alarm.com's estimated revenue for 2024 is $420.49M.
What does Alarm.com do?
Alarm.com is the leading platform for the intelligently connected property. Millions of people depend on Alarm.com's technology to monitor and control their property from anywhere. Centered on security and remote monitoring, our platform addresses a wide range of market needs and enables application-based control for a growing variety of Internet of Things (IoT) devices. Our security, video monitoring, intelligent automation and energy management solutions are available through our network of thousands of professional service providers in North America and around the globe. Alarm.com's common stock is traded on the Nasdaq under the ticker symbol ALRM. Alarm.com earned the Top Workplace™ award for its employee culture and the meaningful work we do every day to develop and bring to market new technology that will make millions of people safer and help them use energy more efficiently. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit www.alarm.com.
What are the monthly traffic metrics for Alarm?
6/mo Traffic Growth
-5.10%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
10.6Mins
Pages per Visit
10.0
Bounce Rate
30%
How fast is Alarm growing?
Alarm has grown by 39.3% in the last 6 months according to SimilarWeb.
How do people interact with Alarm?
Last month, Alarm received 2M visitors who spent an average of 10.6 minutes on the website and visited 10.0 different pages per session. Overall, 30% of people bounce on the first visit.
How do people find Alarm?
1.7M people (72%) visit Alarm directly. 352.1k (15%) people search for them in Google. Whereas, 105.3k (4%) discover Alarm through Facebook, Reddit, and YouTube. 112.2k (5%) visitors come from Alarm's email newsletters. Finally, 2.3k (0.1%) people come from affiliates and or paid referrals.
Who uses Alarm?
Alarm's top market is the United States and they receive 1.5M (65.7%) people.Then the 2nd is Canada with 483.8k (20.6%).The 3rd is is Chile with 92.4k (3.9%).
Traffic Growth (last 6 months)
What do Alarm's customers say about them?
Review Score
1.9/5
Total Reviews
50
Info
Alarm.com5 Star
15.0%
4 Star
5.0%
3 Star
0.0%
2 Star
15.0%
1 Star
65.0%
Read reviews that mention
None of your business
HORRIBLE
Reviewed on 2021-05-11T01:46:40
HORRIBLE, HORRIBLE, HORRIBLE!!! Do NOT invest I this system!!! Cannot get it fixed if any equipment goes out.Call and cannot get anyone to come and fix it. Call “customer” service, and are basically told…oh well, so what do you want us to do about it. Have had 4 scheduled repairs set up since Feb 2021. Each has been rescheduled for two weeks later than the last (the last was technician had a dental appointment) But, the payments come out easily. Got a “credit” for one month. Called and was quite upset…was told no supervisor available to speak to me and I should just leave a voicemail. Then was basically told, “so do you want the rescheduled appointment or not?” By at least 7 customer service reps. To get out of this rabbit hole costs 90% of what you have left on the contract…90%!!! Don’t care if family, friends try to sell you on this product…DON’T DO IT!!!
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Sensei Mike Weaver
Watch the financial side
Reviewed on 2021-05-09T03:45:37
From an alarm point the company is good. Their financial side is another issue. I got a camera system I put $215 down and $60 a month for 3 years for 2 cameras and a DVR.the camera quality is poor no zoom and very hard to pair the dvr to the internet, so I had to call tech support out a few times at 45 a pop. So I decided to cancel the camera part of my package. After 5 months, 2 new agreements and phone calls trying to get it corrected they are still debiting our bank account for the cameras. Also beware if you add something to your package they start you over on a 3 year term.
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ANGIE HUGHES
constantly disconnected, but not really
Reviewed on 2021-04-29T21:21:57
I am unsure as to why, with all the money I have spent, I can NEVER get a live view to my backyard - only ever loads to 70%.Always says that the camera is disconnected, but it WILL give me a clip, so that is not true.
Having read all of these reviews, I can tell you that the minute I can get out of my contract, I am out of here.
In addition, the ring doorbell extension has never worked....do yourselves a favor, people
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Margo Gren
Nightmare
Reviewed on 2021-04-27T00:26:03
Nightmare ! Horrible company nobody cares about customers ...The doorbell camera never works well ,now stop working completely ... Any good technician wouldn’t work for them ... please don’t make the same mistake
We made !
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Brian S
Alarm.Com - Authorized Reseller (Seattle, WA)
Reviewed on 2021-04-22T21:07:51
I agree with one of the posts - many complaints appear to be from poor installations or installation companies.We have had almost no issues with ADC and the tech support has been nothing but 5 stars. The only reason I have 4 stars is because of a few issues that also might even be out of ADC's control (cellular or internet carrier). - People with poor video reviews are usually are from poor WiFi signals or not enough upload speed. One advantage we have is that we do all types of Low Voltage work so we are familiar how to correct many issues and to be fair a standard alarm company may not be trained to do so. There are a lot of detailed settings within the devices that has taken us over 2 years to discover and we still find more each time we call in for tech support. There are so many more positives to mention here, but you will never be able experience them all if the alarm company representing ADC is not doing their job correctly. We have been in the industry nearly 20 years and we have seen it all...
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ebrandyboo
THIS COMPANY IS NO GOOD AND RUDE SERVICE
Reviewed on 2021-04-13T04:28:34
I wish I never signed up for this service. Had nothing but terrible RUDE service from their TECH support use less and JERKS treated me like a nobody and did not even assist me,just said they can not help and that it's the dealer that sold me the devices that I need to deal with, Both dealer at Laram.com passed me off to one another no one helping with the issue I can not view my camera and I have good internet signal and no known issue. It's the APP issue and no one wanting to help. I am going to be cancelling this service. I should have just gone with ADT they have better tech support and much nicer that these people. Now I have a camera I cant view real time keeps timing out and not getting connection.
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Ed Surpin
Horrible customer service and cheap equipment
Reviewed on 2021-04-12T15:33:39
My system has not worked properly since it was installed. I tried several times to get ahold of someone who can fix the issue with no result.The local affiliate is impossible to reach and when you do, won't provide any assistance. I am in a new home community and I will do everything possible to tell my neighbors or their horrible service and cheap equipment.
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Consumer
Disappointed
Reviewed on 2021-02-25T20:27:57
Been with Them for five years and still I do not have stickers for the windows or sign for the yard.Their service is horrible. The thermostat they installed for the AC unit ran the AC unit all the time it ended up costing me $7800 for a new AC unit.
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