Review (April 2024)

Amazon.co.jp 公式サイト。アマゾンで本, 日用品, ファッション, 食品, ベビー用品, カー用品ほか一億種の商品をいつでもお安く。通常配送無料(一部を除く)

0

Estimated Revenue

632.91M

Website Visitors

3.5/5

Trustpilot Score

What do we know about Amazon Japan?

Total Employees

1-10

Founded

2000

Industry

Internet

Location

Tokyo, Japan

About

Amazon Japan: Amazon.co.jp official site. Low prices at Amazon on books, household goods, apparel, groceries, baby products, car supplies and more. Free shipping (exceptions apply).

Social Links

Alexa Ranking: 47

What is Amazon Japan's Revenue?

Amazon Japan's estimated revenue for 2023 is $0.

What does Amazon Japan do?

Amazon Japan is an online e-commerce retail store with a focus on the Asian market.

What are the monthly traffic metrics for Amazon?

6/mo Traffic Growth

-11.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

633M

Time on Site

6.9Mins

Bounce Rate

39%

How fast is Amazon growing?

Amazon has grown by -2.2% in the last 6 months according to SimilarWeb.

How do people interact with Amazon?

Last month, Amazon received 633M visitors who spent an average of 6.9 minutes on the website and visited 7.0 different pages per session. Overall, 39% of people bounce on the first visit.

How do people find Amazon?

370.1M people (58%) visit Amazon directly. 189.2M (30%) people search for them in Google. Whereas, 31.3M (5%) discover Amazon through Facebook, Reddit, and YouTube. 8.5M (1%) visitors come from Amazon's email newsletters. Finally, 1.8M (0.3%) people come from affiliates and or paid referrals.

Who uses Amazon?

Amazon's top market is the Japan and they receive 615.6M (97.3%) people.
Then the 2nd is United States with 3.8M (0.6%).
The 3rd is is China with 2.5M (0.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Amazon's customers say about them?

Review Score

3.5/5

Total Reviews

68

Info

Amazon Japan
5 Star
60.0%
4 Star
10.0%
3 Star
0.0%
2 Star
0.0%
1 Star
30.0%
Read reviews that mention
Gavin Chambers

Damaged items

Reviewed on 2021-04-05T09:40:08

They literally will not post items in a way that the items don't get damaged in transit. Every single time.Then you either have to accept it or mess about paying return postage and having to repurchase items for more money.
read more
Jaime Tatsubana

Amazon Prime saved me during the…

Reviewed on 2021-03-31T00:19:01

Amazon Prime saved me during the pandemic! Excellent speed.
George None

Terrible Return Policy, Customer Service Ignores You and Consistent Lying

Reviewed on 2021-03-24T01:14:21

I have had great experience with Amazon USA, easy returns. I decided to import a product on Amazon Japan and the shipping to me was done well enough.When I received the item it was broken. I sent an email to Amazon and they asked to do drop shipping. I assumed it would be a simple task, but I sure was wrong. While on Amazon USA, you just drop off an item at the UPS, Amazon Japan wants you to pay out of your pocket for the shipment. I was fine and thought it would be reasonable. I just lost my job because of Covid, not too much spare money (this was a pre-order item from before the pandemic), I was shocked to find out they were charging me over 280 dollars to ship it back while Amazon Japan only wanted to refund me 120 dollars. Of course I emailed them back and explained my situation. All Amazon Japan did was delay the shipment back but still expects me to pay to ship an item they sent broken out of my own pocket. Later they budged and increased the payout (still not enough to cover it) but made up lies that there is a glitch in their computer that wouldn't let them cover the full shipment. Imagine that. How convenient. Now they've basically stopped answering my emails and have told me to pay up the shipment back or pay full price for the broken device they sent. Amazon Japan is ran like garbage, don't trust them.
read more
yashwanth

Great experience

Reviewed on 2021-02-05T15:27:27

Great experience I was skeptical of purchasing, but my friends assured me that I would definitely have a pleasant experience.And I'm glad that I trusted them and went ahead. Their service was amazing and the shipping was really fast and hassle free. I'll be looking forward to more purchases from them.
read more
KH

Great service!

Reviewed on 2021-01-27T09:03:08

I have shopped at Amazon.com, .uk, .de, .se, but amazon.co.jp is so far the best. Placed an order during weekend,got a notification to fix my card info on Sunday night, and the parcel was immediately shipped out on Monday morning. Received the product on Wednesday at 11:00am in Sweden! I'm super satisfied with their service (and thank you DHL)!
read more
Merlin

If amazon cracked down on fakes it would be perfect

Reviewed on 2021-01-13T13:05:33

Packages take under a week to canada which is super impressive. The products are good quality but has some fakes you have to watch out for.It's honestly better than Amazon in Canada.
read more
TAN KUCUK

I'm a new customer and thanks to the…

Reviewed on 2020-07-29T13:14:02

I'm a new customer and thanks to the ability to change the language of the site, I was easily able tofind and purchase the items that I wanted. It can be a bit of a struggle to find someone willing to ship overseas but thanks to there being multiple sellers it wasn't too big of an issue.
read more
E.

5 Stars

Reviewed on 2020-07-02T22:14:56

I've been a long time customer with Amazon Japan since 2014. The only things I ever buy from here are Japanese manga,books and magazines. It's a wonderful thing that they do international deliveries which makes my life so much easier. The prices are decent and deliveries are usually fast too. My most recent order was placed on June 6th and I received my parcel on June 10th which was amazing! This was super fast considering the current situation, I was expecting some delays. 5/5.
read more

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