Reviewed on 2020-12-02T03:18:49

Hands down, the dumbest customer service I ever encountered. I tried to change my email address on my account. The new email address, which I use all day, every day for my business wasn't good enough for their third party vendor software. So I either had to submit 8 forms of documentation, or close down my account. So I've closed down my account. I've used them for over a year now, without incident. But I thank them for saving me $360 in 2021. I post this review using the email account they rejected, just for fun.

Reviewed on 2020-09-24T23:57:00

Have not used my account, so that's on me, but what is surprising is that they only offer refunds of your FIRST payment if it's inside the 30 days of that purchase, if you would like to request a refund of the most recent, they happily send you to die. Definitely not a solutions for freelancers as they claim.

Reviewed on 2019-10-07T20:34:53

I use AndCo for invoicing and managing time. I also keep my contacts organized with AndCo. So far I love the software, the design is simple but tidy and the fact that they add new features every month or so makes me feel very comfortable. The customer service is very friendly and can be reached with a live chat in your dashboard. The mobile app (IOS) isn't finished yet, it is very buggy and lacks of features. But as I already mentioned, the developers of AndCo are constantly adding new features. So I hope they keep adding new features to make this software fully worth its price.

Reviewed on 2019-07-25T11:00:44

It's like having 3 more staffs working for me. This helps a lot.

Reviewed on 2019-07-18T20:35:00

I had very high hopes for AND.CO but its issues have unfortunately only gotten worse. Previously it was easy to still rate it highly, since nobody expects software that is 100% to also work perfectly. But now AND.CO is not really free anymore. They've introduced a premium plan after Fiverr bought them and limitations that make the free version a pain to use (let alone the fact they take every opportunity to loudly advertise themselves to the users' customers, making them look really unprofessional—thankfully the actual invoices are an exception.) I love the overall design and feel of the site and the app, their branding in general is superb. The support agents are helpful and enthusiastic, which is always appreciated. The mobile app is very very limited (cannot even see a list of contacts) and buggy. As an example, it won't let me delete one of the automaticly created tasks. I contacted support, they looked into it and eventually explained how they changed their Backend which resulted in non-deletable tasks for users who created their account before their switch. It's been half a year and they don't even intend to fix it. They told me I can just "ignore" it. How am I expected to pay a high monthly fee for that kind of software?

Reviewed on 2019-04-08T15:45:47

and.co offered a fantastic servce and promised it would be free forever. Less than a few months later after thousands of people joined, it introducesd a "pro version" and although you can still use it free, you now have to go through the hasstle of "archiving" a client in order to write and new invoice every tiem. It is clear this move is to make the system such a pain to use that people will upgrade. This has to be one of the most horible moves I have ever seen by a business and tantamont to extortion. There are other paid invoicing services out there, use thos. DONT use and.co .