Reviewed on 2021-04-27T21:02:50
Moved house and changed my address myself online, got charged £50 on my AXA car insurance.AXA wouldn’t let me cancel my home insurance because it was a joint policy despite myself & ex partner having no contact, they are charging a premium for a house I no longer own and obviously couldn’t claim on in any case!! If I can’t make a claim how is that justified? Wouldn’t recommend if you wish to be treated fairly in the event of a change in your circumstances.read more
Really easy website to use and good prices
Reviewed on 2021-04-27T18:16:22
Really easy website to use and good prices
Axa are a totally incompetent company…
Reviewed on 2021-04-27T14:22:23
Axa are a totally incompetent company and I'm very sceptical to see so many good reviews of them.They have been sat on a landlord insurance claim for nearly 2 months, made multiple requests for the same supporting evidence relating to the claim, failed to respond to any of my follow up requests until I threatened to make a complaint, and didn't even bother to send anyone to the property to inspect the damage until I followed them up today, after I had covered the work at my own cost, despite assuring me someone would attend the property to inspect the damage 24-48 hours after I first called them. Communication and customer service are some of the worst I have ever come across. I am now in the process of making a formal complaint.read more
Amazing service and very kind and…
Reviewed on 2021-04-27T13:47:05
Amazing service and very kind and patience thanks for everything
Really good customer services
Reviewed on 2021-04-27T09:34:10
Really good customer services, fair price
AXA continues investments in Israeli…
Reviewed on 2021-04-26T17:52:49
AXA continues investments in Israeli apartheid. Boycott AXA now!
Well satisfied with change to my car…
Reviewed on 2021-04-26T13:13:41
Well satisfied with change to my car insurance but still awaiting promised written confirmation.Valerie Blundellread more
Reviewed on 2021-04-26T10:08:51
I have been with Axa for 1 year with both my cars. Despite that I haven't had any claim and 4 years of NCD the renewal price was much bigger than the previous year so I am quite disappointed.Except this, everithink was ok.read more