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Bacp Review

April 2026

$192M
Revenue
1.5/5
Trustpilot
570
Employees
10%
Growth
Estimated Revenue
$192M
Total Employees
570
Employee Growth
10%
About

BACP is the professional association for members of the counselling professions in the UK. We exist for one simple reason - counselling changes lives

Global Rank
N/A

What is Bacp's Revenue?

Bacp's estimated revenue is $192M.

What does Bacp do?

BACP is the professional association for members of the counselling professions in the UK. We exist for one simple reason - counselling changes lives

CompanyRevenueEmployeesGrowthFunding
Sanvello HealthSanvello Health
$0.8M6-37.5%N/A
Review Score
1.5/5
Total Reviews
40
Info
BACP
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Mrs J Williams
Reviewed on Mar 28, 2025

Great experience with the therapist I found here

I found my therapist Kim from Luna Therapies Sussex on the BACP therapist search and I've been seeing her since last summer. She's excellent, the last few months I'm really noticing changes in my behaviours and feelings for the (much) better. I've always felt safe and comfortable with her and I'm having a great experience becoming the person I was born to be. I guess I'm not really leaving a review for the BACP per say, I'm leaving it for Kim but I wouldn't have found her without the search function on the BACP site.

N.f
Reviewed on Dec 31, 2025

I was a client of James Twiddy

I was a client of James Twiddy, a BACP-registered therapist who currently works at The Priory Wellbeing Centre in Cheadle. During my time in therapy with him, professional boundaries were crossed in a way that should never occur within a therapeutic relationship. The experience left me traumatised and significantly worse off. I raised my concerns through the BACP complaints process, which I found to be mishandled and lacking in meaningful accountability or client protection. Based on both my experience with this therapist and the BACP’s response, I do not recommend James Twiddy or the BACP as a regulatory body that adequately safeguards clients.

secert window
Reviewed on Dec 18, 2025

Younes hussein BACP 388318…

I was in a therapeutic relationship with a therapist named Younes Hussein, who is registered with BACP (registration number 388318), through an online platform. During the therapeutic relationship, I was subjected to serious ethical violations, including making religious judgments about my suicidal thoughts and abruptly terminating the therapeutic relationship after a disagreement, without appropriate clinical handling. I had documented evidence of these violations in the form of written conversations. I contacted BACP and provided this evidence. BACP acknowledged that the therapist had breached the Code of Ethics, however, they refused to investigate the complaint on the grounds that I am outside the European Union. The way I was treated felt discriminatory and racist. After that, I contacted BACP again and explained that their registered therapist works globally through international online platforms, and therefore: • either they should prevent him from practicing globally if they refuse to investigate complaints from outside the European Union, • or they should clearly state on their website that they do not investigate complaints from outside the European Union. BACP did not respond and did not provide any written reply, choosing instead to remain silent.

AR
Reviewed on Nov 26, 2025

Natasha Simpson an absuer in a therapist position

When I went through the complaints process 5 years ago this trustpilot wasn't here and I really wish it was. I saw a 'therapist' on and off for 5 years called Natasha Simpson who was emotionally and psychologically abusive. She decided quickly after 2 sessions all my problems were because I had surpressed emotions about my parents breaking up despite I told her I didn't care about this and was not an issue. I'd bring up incidents that were bothering me and she would dismiss them and refocus on my parents. Long story short years later I was diagnosed with severe OCD which made my whole life make sense and all the problems I'd had were because I had undiagnosed OCD that was getting out of control. She didn't see it because 1 counsellors arent qualified to diagnose and 2 because she was disturbingly fixated on my parents and sge thought she was right about everything. She kept bringing it up as an issue and telling me that I didn't understand this was the reason I was suffering. I actually became confused. After 5 years on and off. This culminated in her attacking me and screaming down the phone at me for an hour. She threatened me, laughed at me, told me she cared about me (which made me uncomfortable, there was obviously a line crossed) whilst yelling it was her opinion. She tried to convince me, I'd told her I'd attacked people including people in my class at university, which was just psychotic as it wasn't true. I turned to a lecturer who was horrified and submitted a statement that said none of this was true but the BACP did not care to query why Natasha and her supervisor had made this up when a senior lecturer was telling them this was an outirght lie. I was going through my first break up at the time. She used it and told the panel I was stalking my ex boyfriend and hysterically laughing while telling her about it. This also never happened. She also told the BACP that basically I was crazy so all the threats and yelling was in my head and that what had actually happened was I'd called her telling her I was going to kill myself and she tried to save me. During the process her supervisor supported all of this who I have never met and said I had attacked people. Natasha is very similar to the therapists described on here, she is a dangerous compulsive liar. I became terrified of what she would do to me if I took legal action. The BACP believed her, gave her extentions without telling me and her abuse continued through the process and it was just allowed. There was someone else who she had done something similar to, but she wouldn't come forward properly because she was afraid. This woman ruined my life. This triggered an autoimmune disease, she had no remorse and was vicious. I felt she lied so much she was believed her own lies. She also took money from me in advance refused to pay it back because'by refusing to give her my address when she was trying to call an ambulance for me as I was telling her I was going to kill myself invalidated her terms and conditions'. Another elaborate delusion which painted her as a hero. Her response was 100 pages of lies and delusions and the BACP sat back, watched and supported her. I now know she probably did this to many others. None of what Natasha said was true, she was spiteful, creul, she isn't human she is a monster. The BACP also never told me she withdrew her membership at the beginning of the complaint so the whole 2 years of hell was pointless. I disagree I don't think there are many good therapists out there. They are few and far between and they are normally the ones with lived experience. People who are egotistical and thrive off of power tend to take these roles because the client base is vulnerable making the position attractive. The people who need to be in these positions are unfortunately too unwell to be. The BACP enabled Natasha's abuse. Like everyone else they made me feel hysterical and crazy. She didn't even show up to the tribunal and the panel made me responsible for explaining her behaviour. Like others have said I have had many crisis over the years. The BACP enables therapy abuse. They need to be shut down and prosecuted. I hope they end up on panorama one day. Counsellors should train the same way as doctors. It should take 7 years because I don't care what qualification you have, mental health is equal to physical health. There's too many 'therapist' making people more mentally ill, and not actually having the skills to help treat severe and long term complex trauma. You end up seeing them for years because they can't actually help they seem to lose sight of the goal. I find volunteers with lived experience in charities have more expertise than any of them have in their little finger. If you sense anything run away. And if you can take legal action or go to the press.

Sophy Jones
Reviewed on Nov 23, 2025

Complicit in therapist abuse: flawed complaints process

I went through the BACP complaints process. It was incredibly traumatic, on top of trying to recover from an abusive therapy experience. Despite significant evidence, I was not believed. Like one of the other reviewers, I was perceived as hysterical and problematic. There is a culture within the BACP that complainants are somehow mentally unhinged because they have sought therapy in the process. Therapy harm is widespread. We have a system which allows many therapists to train, with no barrier to entry. Although there are some wonderful therapists, many have neither the aptitude nor talent for the profession. Yet, it is relatively easy for them to register with the BACP. And for the BACP to be complicit in the therapy harm that ensues.

Gill Jackman
Reviewed on Sep 10, 2025

I'm a psychotherapist who has been a…

I'm a psychotherapist who has been a senior accredited member of the BACP for about 16 years. They have the wrong priorities, seem entirely uninterested in clarifying that there is a difference between long and short term therapy, or that not everyone 'registered' is competent to provide it. In fact, the powers that be are often not themselves qualified or experienced enough to see it. The shout for 'make sure everyone is regulated by the state' is an attempt to improve the situation but unfortunately, it wont. I live in hope that the UKCP are better. I've pretty much retired but written a lot about the history of how we got in this mess on my website, which you'll find if you look me up.

Lisa TRONI
Reviewed on Sep 8, 2025

I found a member of the BACP called…

I found a member of the BACP called Claire Beattie ( BACP membership number 00738375) We had 2 sessions at a price of £100 and then she effectively dumped me offering no real reason . I would definitely not recommend this therapist , her behaviour is unethical . It left me feeling worse than when I sought help with her . Being a member of the BACP basically guarantees absolutely nothing . In 30 years of therapy this is the first time this happened to me . Avoid .

Sarah B
Reviewed on Aug 9, 2025

Martina Bador is very untrustworthy.

Martina Bador is very untrustworthy. I had a very bad experience and it has left me unwell. I would recommend staying clear people like her. Life has left her withered and empty for compassion for others.

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