Review (March 2024)

Startpunt voor belastingen, toeslagen en douanezaken. lees onder meer wanneer wij uw toeslag of voorlopige aanslag uitbetalen. of zoek in het menu of bij belangrijke thema's.

10M

Estimated Revenue

5.54M

Website Visitors

1.2/5

Trustpilot Score

What do we know about Belastingdienst?

Estimated Revenue (2020)

$10M

Total Employees

15000

Founded

1806

Industry

Government Administration

Location

Den Haag, Netherlands

About

Belastingdienst: Startpunt voor belastingen, toeslagen en douanezaken. Lees onder meer wanneer wij uw toeslag of voorlopige aanslag uitbetalen. Of zoek in het menu of bij belangrijke thema's.

Social Links

Alexa Ranking: 26024

What is Belastingdienst's Revenue?

Belastingdienst's estimated revenue for 2023 is $10M.

What does Belastingdienst do?

De organisatie bestaat uit diverse onderdelen, waaronder de Belastingdienst, Douane, Toeslagen, FIOD en enkele facilitaire organisaties. Met ruim 30.000 medewerkers werken we in kantoren die verspreid zijn over het hele land. Gezamenlijk heffen, innen en controleren we belastingen. Daarnaast zorgen we ook voor het uitbetalen van toeslagen. En zijn we verantwoordelijk voor douanetaken en het opsporen van fraude. De Belastingdienst is een organisatie die 24 uur per dag, 7 dagen per week in dienst staat van de samenleving. Waar jaarlijks miljoenen aangiften worden behandeld, en waar voor honderden miljoenen aan toeslagen worden uitbetaald. En waar de Douane dagelijks zorgt voor de vlotte en veilige in- en uitvoer van tonnen goederen. Ondanks deze grote aantallen streven wij waar mogelijk naar individuele en persoonlijke dienstverlening. En in de vorm van bijvoorbeeld convenanten en partnerships werken wij ook zo goed mogelijk samen met het bedrijfsleven en andere ketenpartners. De Belastingdienst: grootschalig, veelzijdig en altijd maatschappelijk relevant.

What are the monthly traffic metrics for Belastingdienst?

6/mo Traffic Growth

-15.40%

All Time Traffic Growth

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Monthly Hits

6M

Time on Site

5.0Mins

Bounce Rate

37%

How fast is Belastingdienst growing?

Belastingdienst has grown by 177.1% in the last 6 months according to SimilarWeb.

How do people interact with Belastingdienst?

Last month, Belastingdienst received 6M visitors who spent an average of 5.0 minutes on the website and visited 7.0 different pages per session. Overall, 37% of people bounce on the first visit.

How do people find Belastingdienst?

1.9M people (34%) visit Belastingdienst directly. 3.3M (60%) people search for them in Google. Whereas, 33.3k (1%) discover Belastingdienst through Facebook, Reddit, and YouTube. 34k (1%) visitors come from Belastingdienst's email newsletters. Finally, 4k (0.1%) people come from affiliates and or paid referrals.

Who uses Belastingdienst?

Belastingdienst's top market is the Netherlands and they receive 5.2M (94.8%) people.
Then the 2nd is Belgium with 57.3k (1.0%).
The 3rd is is Germany with 35.5k (0.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Belastingdienst's ads on Google?

Google Ads

Werken bij de Belastingdienst - Ontdek je mogelijkheden

https://werken.belastingdienst.nl/daarom-de-belastingdienst

Nederland financieel gezond houden zodat ons land kan blijven draaien. Dát doen wij. Bekijk de vacatures bij de Belastingdienst en ontdek wat jij kan doen met jouw expertise. Traineeships. Werken met een handicap. Vacatures. Starter functies.

Keyword: werken bij de belastingdienst apeldoorn

Vacatures Douane - Kijk wat jij kan doen

https://werken.belastingdienst.nl/jouw-loopbaan/professionals

Wat wij doen? Bijdragen aan een financieel gezond Nederland. Dát doen wij. Bekijk de vacatures bij de Belastingdienst en ontdek wat jij kan doen met jouw expertise. Starter functies. Werken met een handicap. Traineeships. Vacatures. Werken bij de belasting.

Stage bij de Belastingdienst - Kijk wat jij kan doen

https://werken.belastingdienst.nl/jouw-loopbaan/studenten

Wat wij doen? Bijdragen aan een financieel gezond Nederland. Dát doen wij. Bekijk de vacatures bij de Belastingdienst en ontdek wat jij kan doen met jouw expertise. Starter functies. Traineeships. Vacatures. Werken bij de belasting. Werken met een handicap.

Werken bij de Belastingdienst - Ontdek je mogelijkheden

https://werken.belastingdienst.nl/daarom-de-belastingdienst

Nederland financieel gezond houden zodat ons land kan blijven draaien. Dát doen wij. Bekijk de vacatures bij de Belastingdienst en ontdek wat jij kan doen met jouw expertise. Werken bij de belasting. Traineeships. Starter functies. Vacatures. Werken met een handicap.

Vacatures Douane - Kijk wat jij kan doen

https://werken.belastingdienst.nl/jouw-loopbaan/professionals

Wat wij doen? Bijdragen aan een financieel gezond Nederland. Dát doen wij. Bekijk de vacatures bij de Belastingdienst en ontdek wat jij kan doen met jouw expertise.

Keyword: werken bij de douane schiphol

What do Belastingdienst's customers say about them?

Review Score

1.2/5

Total Reviews

120

Info

Belastingdienst
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
12.5%
1 Star
87.5%
Read reviews that mention
Buzz

Dutch tax collectors will suck you dry

Reviewed on 2021-02-26T13:51:39

The tax collectors in Holland are the worst they will literally tear your life apart and if you areto make any repayments back to them they will only give you a maximum of two years to it back...as if everybody can pay a certain amount back in 2 years! It's a total disgrace they dont the give a sh*it about any citizen in this country and want to just want you to empty your pockets and continuing paying their taxes....very unreasonable taxes! This makes Holland a disaster to live in and plus they especially don't like informing people of new policies that come into play in whether you have to pay more or less, every year there's a change but no one is kept informed you have to fend for yourself! Its total nonsense and the biggest scam on the planet!
read more
akali kali

The worst service in the word

Reviewed on 2021-02-18T15:20:12

The worst service in the word. For non Dutch, they turn your life to a misary, they had enormous time of processing their goal is to deacourrage you.AWRFUL this DUTCH tax authorities, they do politics not human service
read more
Joe

They simply hate non Dutch nationals

Reviewed on 2021-02-04T14:08:56

They simply hate non Dutch nationals, they will hang up calls on you make you wait, lie in letters,cause you debts and so on, they will ensure to make your life hard. Just look at the scandals that occurred there due to discrimination, 2021 and the racists are still thriving. Over 1 hour on the phone, they can't answer simple questions, deny me communication via email, and insist I should write them a letter the old fashion way. Even though on their website it clearly state the customer has a right to have communications digitally. But they want you to struggle with the language.
read more
M. Jukic

Joke of a company

Reviewed on 2020-11-18T10:13:19

In the country with so many expats and with such a high taxes, they can not make sure that tax payers get professional service in English language.Everytime I call, answer on my question is "I dont know" or something mixed in English and Dutch...
read more
customer

Awful for a non-Dutch speaker

Reviewed on 2020-06-04T08:48:22

For a non-Dutch speaker, having to do with the Belanstingdienst can be very hard. Other than a simplified version of their full website which mainly contains general information,there is very little if nothing at all a user can actually do in English. Funny thing is the "Mij Belanstingdienst" which is basically your personal account with them allowing you access to your profile and take actions, like filing a Tax Return on line for instance, has a log in page in English, but then once you're in everything is in Dutch only (?!?). Let's say I would have preferred the opposite as can perhaps manage to enter an ID and password in another language but then need English to operate LOL. Also, if the website all in all gives simplified but pretty much clear information in English, the Helpline in English for non-resident is a joke, operators speak a very poor English and struggle to express themselves or provide any piece of information, don't even try..weren't the Dutch the best in English in EU after UK and Ireland? So disappointing that a service which is meant to assist foreigners is so poor!
read more
FLW

This is the worst experience genuinely…

Reviewed on 2020-02-26T18:02:18

This is the worst experience genuinely of my life. I have never ever ever ever ever dealt with such an horrendous corporation,I literally wanted to scream about 20 times. So, I moved to the Netherlands in Sept 2019, I wanted to work in hospitality so I heard about a app called temper which friend has recommended to me. For temper I was asked whether or not I would like to have a freelancing account, This would require me to pay my own taxes. And hold that I would not have a name under the Chamber of Commerce. Four months later, I wanted to apply for a extension on my tax. This was my first encounter with the Belastingdienst. When I first called up I was on hold 10 minutesAnd then spent to someone who I gave all my details toAnd they told me that they were unable to help me and I would then be put on hold again. I was then put on hold for a further 10 minutesAnd then a man out of the blue said 'hello'. By this point I was very annoyed and disgruntled As I order waited20 minutes to speak to someone. This man did not have any informationAnd I had to repeat everything out of the first man. Once I had asked him all about how to pay tax at a later date he informed me that I Should allow the tax dates to pass and I would receive a fine in the post €50. After this fine I should call them up ASAP and ask the extension of four months. This seemed very odd to me and I asked for him to give me 100% clarity that this truly was the advice that he would give people as it seemed quite dodgy. He confirmed that this was the advice that I should take and to wait for that letter to arrive. Three weeks passed, and no letter had arrived and so I called to ask when it would and i was told that I should continue to wait. Finally a letter arrived and what I opened up was a €5000 fine, plus a 150 euros fine, plus a 65 euro fine. I absolutely hit the roof. I could not believe it and started to cry immediately. This was the worst experience I've ever had and I immediately called up the Belastingdienst. Again I was put on hold for 10 minutes then a further 10 minutes, When I finally spoke to learn and he confirmedThat I have not paid and said this was the estimation of the fine. I was in pieces. Not only did I tell him that I have been given assurance from his colleague that this would not happen and that I would be given a fair amount of time to complain about the fine but also he told me he could not vouch for anyone giving advice and it seemed very odd. He refused to let me explain my situation any further and asked that I pay the fine of 65 and 50 euros. I asked him where I would need to pay this amount and he gave me a bank account with the payment reference number. I had never heard of a Tax Authority giving out account numbers as a way for them to receive payments- this seemed like such a scam. I then proceeded to ask him How I would pay the tax of 528 and he asked for me to do the same to send it to the bank account. A BANK ACCOUNT!! Thats it, not a formal way in any sense of the word...just a bloody bank account. Honestly, I wanted to scream. So then I asked At what point would I find out if Transfer has been excepted and he told me that I would receive a letter in opposing the next 2 to 3 weeks, by which point I could have a new fine. Honestly, all I can say is this is the worst company/ governmental body I have ever dealt with...just the worst. if you can, stay as far away from them as possible. awful awful awful....
read more
Max Autism

A disgrace that should be disbanded and…

Reviewed on 2019-12-10T00:53:28

A disgrace that should be disbanded and replaced by an agency that actually has a sense of integrity.The fact that this agency is still operating under the same name in the same form after the countless of scandals and failures, is beyond me. I have little hope that we will ever see the day, that these criminals operating under the flag of the government will be brought to justice.
read more
N.A. Carrig

I have already received 4 months…

Reviewed on 2019-03-16T13:30:36

I have already received 4 months huurtoeslagen, now I got a letter saying it is cancelled and I must repay the money?!Do you know what this is like for a student?? You are supposed to support the people, not put us in more debt... How can you give the money without being 100% sure... very incompetent organization
read more

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