Review (March 2024)

Get matched easily with a licensed, board-accredited counselor today. more than 20000 therapists with 169 million+ counseling sessions are ready to help you!

10.46M

Estimated Revenue

8.17M

Website Visitors

4.5/5

Trustpilot Score

What do we know about BetterHelp.com?

Estimated Revenue (2020)

$10.46M

Total Employees

1500

Founded

2013

Industry

Internet

Location

Mountain View, United States

About

BetterHelp.com: Get matched easily with a licensed, board-accredited counselor today. More than 3,000 therapists with 38 million+ counseling sessions are ready to help you!

Social Links

Alexa Ranking: 5879

What is BetterHelp.com's Revenue?

BetterHelp.com's estimated revenue for 2023 is $10.46M.

What does BetterHelp.com do?

BetterHelp is the world's largest counseling service. We connect people who face life's challenges with a provider from our broad network of licensed, accredited, and board-certified therapists. Every month, consumers and therapists use our website and mobile app to facilitate millions of secured messages, chats, voice calls, and video sessions. Our mission is to provide everyone with an easy, affordable, and private access to professional counseling, anytime, anywhere. Read how we affected people's lives: www.betterhelp.com/reviews

What are the monthly traffic metrics for Betterhelp?

6/mo Traffic Growth

-11.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

8M

Time on Site

3.0Mins

Bounce Rate

52%

How fast is Betterhelp growing?

Betterhelp has grown by -35.0% in the last 6 months according to SimilarWeb.

How do people interact with Betterhelp?

Last month, Betterhelp received 8M visitors who spent an average of 3.0 minutes on the website and visited 2.0 different pages per session. Overall, 52% of people bounce on the first visit.

How do people find Betterhelp?

4M people (50%) visit Betterhelp directly. 3.1M (37%) people search for them in Google. Whereas, 492.3k (6%) discover Betterhelp through Facebook, Reddit, and YouTube. 470.4k (6%) visitors come from Betterhelp's email newsletters. Finally, 41.6k (0.5%) people come from affiliates and or paid referrals.

Who uses Betterhelp?

Betterhelp's top market is the United States and they receive 5.9M (72.0%) people.
Then the 2nd is United Kingdom with 420.3k (5.1%).
The 3rd is is Canada with 413.4k (5.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Betterhelp's ads on Google?

Google Ads

Affordable Online Therapy - #1 Online Counseling Website‎

https://www.betterhelp.com/go/

Talk to a Professional Therapist When & Where You Need It. Get Started Today! 2,000 Licensed Counselors · 5 Star Reviews · Get the Help You Need Now · Get Help and Get Happy Types: Depression Help, Anxiety Help, Relationship Therapy, Stress Therapy, Grief

You Deserve To Be Happy - 100% Private & Professional‎

https://www.betterhelp.com/go/?utm_source=AdWords&utm_medium=Search_PPC_c&utm_term=better help_e&utm_content=13899929650&network=g&placement=&target=&matchtype=e&utm_campaign=177007450&ad_type=text&adposition=1t1&gclid=COTe3OvCzNICFRrcGQod91IKDQ

Talk to a Licensed Counselor Anytime, Anywhere. Get BetterHep & Get Happy! Get the Help You Need Now · 100% Private Environment · Video Chat Therapy Option Types: Depression Help, Anxiety Help, Relationship Therapy, Stress Therapy, Grief Counseling, Marri

Affordable Online Counseling | Chat, Video, and Phone Therapy‎

https://www.betterhelp.com/go/

Counseling by Online Chat, Video or Phone Available Anytime, Anywhere. Get Started Today! Over 4 Million Users. Over 500K Users Worldwide. Video Chat Therapy Option. Make a Positive Change.

Online Therapy - #1 Online Counseling Website

https://www.betterhelp.com/go/

Licensed Professional Counselors Available Anytime, Anywhere You Need Them. The Time is Now to Put Yourself First. Get Happy, Start Therapy Today! Get Happy, Start Therapy.

Online Therapist | Text, Chat, Video or Call | BetterHelp.com

https://www.betterhelp.com/go/

Licensed Professional Counselors Available Anytime, Anywhere You Need Them. The Time is Now to Put Yourself First and Make A Positive Change. Get Started Today! Get Happy, Start Therapy. 100% Private Environment. Get the Help You Need Now.

What do Betterhelp's customers say about them?

Review Score

4.5/5

Total Reviews

2577

Info

BetterHelp
5 Star
90.0%
4 Star
0.0%
3 Star
0.0%
2 Star
10.0%
1 Star
0.0%
Read reviews that mention
Lederric Sims

Real Professionals that Really Care

Reviewed on 2021-04-06T06:40:49

Better help may seem weird at first because it's all based online. But I can promise you that the people who work with Better help are professionals and they genuinely take out the time to help you.My councilor took extra time to have material and resources prepared for me beforehand for several sessions. That showed me that this isn't just a 9-5 job for him but something he is passionate about.
read more
Maddy

BetterHelp has really helped me…

Reviewed on 2021-04-06T03:11:20

BetterHelp has really helped me overcome my fear of counseling. It’s hard to open up to someone newand BetterHelp was able to match me with just the right counselor.
read more
Alyssa

Betterhelp has been an absolutely…

Reviewed on 2021-04-05T23:51:40

Betterhelp has been an absolutely amazing opportunity to grow and heal from past experiences,and I would recommend this service to anybody and everyone looking for a helpful hand in their journey.
read more
Karen Fuller

Deceptive Practices, Count Me Out…

Reviewed on 2021-04-05T20:39:55

One of my main concerns is the fact that although I requested a counselor over 45 years old,I was initially communicating with Jennifer based on a photo (presumably of Jennifer) that bears no resemblance to the Jennifer I spoke to on the video. The age difference between the photo and the reality appears to be at least 30 years. This is a very deceptive practice in my humble opinion. I won't play these ridiculous, immature games, let alone pay for them. Please terminate my involvement with your organization immediately, and refund the balance of my $432 down payment for your services. Your prompt attention to this matter will be greatly appreciated. Sincerely, Karen Fuller
read more
Elaine Sepko

Betterhelp 5 stars with Trauma work

Reviewed on 2021-04-05T17:28:47

Betterhelp has been amazing in helping me work through trauma that I thought I have avoided for years.My counselor was empathetic, understanding and is well educated in Trauma Therapy.
read more
Haley

BetterHelp is Easy & Helpful

Reviewed on 2021-04-05T13:47:40

BetterHelp is all about the right counsellor. Find the right one for you and you're on the path to your best life yet.Help your counsellor, tell them what you want to improve and make sure to take your sessions seriously. BetterHelp is my favorite platform for online support.
read more
CAROL

Huge let down

Reviewed on 2021-04-05T11:11:57

Well. I had a counselor for several months. Turns out that she was flaky, demanding & unfair.Rather than being a good listener and understanding my point of view, she confrontational & downright nasty at times. She terminated service with me, without my permission, but not before she slapped some cruel , inaccurate labels in me! I actually felt worse after dealing with her! Counselor seemed more concerned about people such as my handyman and other people like that, that she has never even met! She must be confused and think she is their counselor! This person lacked respect for my values such as privacy & integrity! I sense that she got her jollies by slapping nasty labels on me, rather than treating me as an individual! I was dismissed in an abrupt & insulting manner!Then Betterhelp got rid of all my journal entries that I was saving for my memoirs!
read more
Posha King

Access to real help I can afford

Reviewed on 2021-04-03T22:21:59

Therapy is a dirty word to some. To me, it's a medical method of healing treatment.Better Help provides access to medical care which is normally too expensive for those who need it most. Asynchronous text communication throughout the week and a weekly video, phone, or text chat make me feel like I have all the help I need. The journal reminds me to write daily and can be sent to my counselor by the entry or by default. Great communication tool. I'm so happy with my counselor, too!
read more

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