Review (October 2024)
Discover the latest trends in mango fashion, footwear and accessories. shop the best outfits for this season at our online store.
2.63B
Estimated Revenue
26.35M
Website Visitors
1.7/5
Trustpilot Score
What do we know about MANGO?
Estimated Revenue (2020)
$2.63B
Total Funding
$401.16M
Total Employees
8700
Founded
1984
Industry
Retail
Last Funding Date
Debt Financing Aug 2014
Location
Palau-solità i Plegamans, Spain
About
MANGO: Discover the latest trends in Mango fashion, footwear and accessories. Shop the best outfits for this season at our online store.
What is MANGO's Revenue?
MANGO's estimated revenue for 2023 is $2.63B.
What does MANGO do?
MANGO is an internationally famous multinational which designs, manufactures and markets women's, men's and children's clothing and accessories. At present, MANGO has more than 15.000 employees, 2.200 of whom work at the Hangar Design Centre and at its Headquarters in Palau-solità i Plegamans (Barcelona). However, beyond the statistics, it is made up a young and enthusiastic team, with an average age of 29 and 79% of which is female. Hangar Design Centre, the biggest design centre in Europe, has a total surface area of 12.000 m2 and houses more than 700 professionals dedicated to creating fashion garments and accessories. The Design, Purchasing and Quality departments are located there. The central offices have a total surface area of 153.000 m2 and their own structure, which comprises the departments of Image and Advertising, Property Management, Expansion, Production Control and Stores Distribution, Store Architecture and Interior Design, in addition to Logistics, Administration and IT systems. MANGO currently has more than 2.200 points of sale in 118 countries worldwide. The keys to our success can be summarised in three points: Concept, Team and Logistics System.
What are the monthly traffic metrics for Mango?
6/mo Traffic Growth
-17.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
26M
Time on Site
4.8Mins
Pages per Visit
5.0
Bounce Rate
37%
How fast is Mango growing?
Mango has grown by 4.3% in the last 6 months according to SimilarWeb.
How do people interact with Mango?
Last month, Mango received 26M visitors who spent an average of 4.8 minutes on the website and visited 5.0 different pages per session. Overall, 37% of people bounce on the first visit.
How do people find Mango?
9.2M people (35%) visit Mango directly. 14.3M (54%) people search for them in Google. Whereas, 689.4k (3%) discover Mango through Facebook, Reddit, and YouTube. 584.9k (2%) visitors come from Mango's email newsletters. Finally, 1.3M (4.9%) people come from affiliates and or paid referrals.
Who uses Mango?
Mango's top market is the Spain and they receive 3.9M (14.7%) people.Then the 2nd is United States with 3.6M (13.5%).The 3rd is is United Kingdom with 2.9M (10.9%).
Traffic Growth (last 6 months)
What are Mango's ads on Google?
Google Ads
Mango.com | MANGO Shop Online | Mother´s Day - 30% off
https://shop.mango.com/us/women/clothing_c11360446
Only 5 days left. All dresses and bags. In stores & online. Shop now! Spring/Summer Collection. Free returns. Free delivery. Types: Dresses, Coats, Jackets, Sweaters, Cardigans, Shirts, Jeans, Trousers, T-Shirts.
MANGO Blazers For Women - Fall Sale - Up to 50% off
https://shop.mango.com/us/women/jackets-blazers_c13119019
Selected items. In stores and online. Shop now! Fall/Winter Collection. Delivery available. Styles: Black, White, Cotton, Printed.
Keyword: blazers for women
MANGO Coats - Free Shipping from $49 - mango.com
http://shop.mango.com/US/women/clothing/coats
Latest trends in women's coats. Buy now online at MANGO! Free returns · Free delivery · Spring/Summer Collection
MANGO Official Website | Black Friday -30% everything
https://shop.mango.com/us/women/clothing_c11360446
Take Action. Discover our selection of pieces made of sustainable fibers. Free Delivery & Free returns on all orders + info. Shop now at Mango.com! Fall/Winter Collection. Free returns.
MANGO Jackets - Last Prices: Up to 70% off
http://shop.mango.com/US/m/women/clothing/jackets/jackets?m=chaquetas4,304&v=Chaquetas
In stores & online. Don’t miss out! Free delivery · Fall/Winter Collection · Free returns
What do Mango's customers say about them?
Review Score
1.7/5
Total Reviews
2393
Info
Shop Mango5 Star
15.0%
4 Star
10.0%
3 Star
5.0%
2 Star
5.0%
1 Star
65.0%
Read reviews that mention
Morvarid Shaker
Terrible customer service!
Reviewed on 2021-03-11T09:48:36
Terrible customer service!
I returned my order more than 2 weeks ago and didn't reeive my refund yet.I changed my bank account before returning the items and also informed them about this. The just need to refund the amoun on my new account. But every single day another erson from their service tells me: THE REFUND HAS BEEN ISSUED
I explained them 1000 times the problem, i also contacted my bank and they send a confirmation email that the amount has not been refunded. But MANGO doesn't want to listen
I will wait by tomorrow, and if nothing happens i will ask for my money back trough legal ways.
I love their products but this was the last time i made a purchase with them. specially Online.
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Simone
Avoid - worst customer service ever!
Reviewed on 2021-03-10T16:42:20
They used to be great, but I shall never order from here again after two recent bad experiences below (UK online order).My return was signed for on 23rd January. Their website states 'The refund period may vary between 3 and 12 working days from reception of your return at our warehouses.' 45 days later I finally received it, but only after emailing multiple times, with at least a 7 day delay between each response, and not once did I receive an apology for either the lack of refund or delay in response.
Another bad experience I had just weeks before was when they sent a skirt that was different to the one pictured; the picture had buttons and belt loops on, as did the description. Yet some images appeared to not have any belt loops or buttons on the skirt. I tried to explain that I really wanted the skirt with the belt loops and buttons as pictured in most of the images and as listed in the description, and between many delayed responses, I kept being told I had been sent the skirt listed - It clearly was not. I was then repeatedly told I had ordered the wrong skirt, sending me a link to a skirt that was double the price and that they did in fact send the correct one. After numerous emails, somebody finally understood that I had been sent the wrong skirt (you could see this from the code all along!). I was told to return it for an exchange and explain the wrong one had been sent on the return form. As I expected, I did not receive the correct skirt, but a refund was actually issued in time, unlike above.
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Leslie Harvey
The photos on their website are all…
Reviewed on 2021-03-10T11:08:54
The photos on their website are all cool
Rubbish clothing
Material is rubbish
This is the first timeI have used this online shop MANAGED TO GET REFUND BY CALLING THEIR CUSTOMER SERVICE Bought a dress size small and it is extremely BIG!!! It is more like a large or XL. It looks different than the picture. The company is in China so they take forever and when I tried to return it there was NO response. Each time I contacted the company, I would be told an excuse and to be patient. THEN I went online and I did my research about THIS COMPANY And Able to get their CONTACT INFO Which is ᴱᴵᴳᴴᵀ ᶠᵒᵘʳ⁻ᶠⁱᵛᵉ fᵢᵥₑ ₜwₒ ₒₙₑ ₛₑᵥₑₙ ₜwₒ four-five my attempt was successful I was able to get in touch with the company they were very polite and nice in helping to get the return details on my order finally I SENT BACK THIS GARBAGE DRESS clothing to the company and I also got my green dollar I highly recommend not ordering from here
Junk and cheap. And 45 days late. Never. Again.
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Charlene Farrugia
I RECEIVED AN ITEM NOT EVEN DRESS !!!!!
Reviewed on 2021-03-08T10:43:35
I RECEIVED AN ITEM NOT EVEN DRESS !!!!!
I ORDERED IT ON 27-01-2021
This is the first time I have usedthis online shop MANAGED TO GET REFUND BY CALLING THEIR CUSTOMER SERVICE Bought a dress size small and it is extremely BIG!!! It is more like a large or XL. It looks different than the picture. I highly recommend not ordering from here. The company is in China so they take forever and when I tried to return it there was NO response. Each time I contacted the company, I would be told an excuse and to be patient. THEN I went online and I did my research about THIS COMPANY And Able to get their CONTACT INFO Which is ᴱᴵᴳᴴᵀ ᶠᵒᵘʳ⁻ᶠⁱᵛᵉ fᵢᵥₑ ₜwₒ ₒₙₑ ₛₑᵥₑₙ ₜwₒ four-five my attempt was successful I was able to get in touch with the company they were very polite and nice in helping to get the return details on my order finally I SENT BACK THIS GARBAGE DRESS clothing to the company and I also got my green dollar I WOULD NOT RECOMMEND ORDERING FROM THIS COMPANY FROM CHINA AT ALL! CHEAPLY MADE PRODUCTS
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Tina Mukwaya
Horrible company
Reviewed on 2021-03-08T07:34:44
I like the clothes, but Mango has very poor customer service and delivery. I ordered 5 items on 2/26 and received an email on 3/3 stating that the items were delivered to my building.Of course, the items were not there. I tracked the package and the tracking website said that my items were left with a doorman. I don’t even have a doorman. My neighbors did not have the package and my building super confirmed that a package had not been delivered to the other building. I was also at home the entire day. I sent emails to Mango customer service and received no response. I called them and they take zero accountability for their poor services. They don’t even bother to issue an apology like other retailers have done. Who is training these people? The customer service rep was totally disinterested. I ordered a leather jacket from them about 5 years ago and never received it. I should have stayed away. Will never order from them again. Not worth it. Zara is better.
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Holly
Great Store!
Reviewed on 2021-03-07T00:10:38
These reviews had me scared after i ordered but everything turned out great! i never got an emailsaying they had shipped my order but i did get an email saying they had refunded me my money on an item out of stock after i ordered it and that was a little annoying but my order arrived quickly and the two pieces i ordered were good quality!
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Rebecca Herlich
Awful customer service - goods not received but card charged
Reviewed on 2021-03-06T14:52:16
I see I’m not the only one with this problem. Placed an order on 2/26. Their confirmation email states orders ship within 1-5 working days.It’s now 3/6 and no news at all. I emailed customer service on 3/3 to get an update, I call the customer service number, and it’s a robot who says the phone number associated with my order is not correct so I cannot be helped. I reach out on social media, they post like twice a day, no help there. I opened a dispute with my bank Bc they charged my card already. In comparison with other brands, they will not survive as a business with this poor level of service. I will not shop here again.
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Alison
I like the clothes but then that's it!
Reviewed on 2021-03-05T16:41:18
I like the clothes but then that's it!
Poor customer service and very very poor delivery service!!I shop a lot from Mango because I like the clothes, I just wish they could improve on their response time and selection of courier. I have reached a max point of frustration and am not a happy customer!
read more
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