Reviewed on 2021-04-29T23:41:59
#10426246
Where do i start from, I tried opening an account with bluesnap. I read through their website and taught they were a great company to work with.i signed up for a bluesnap account and added all personal/business information requested from me and i was waiting for an approval. easy right? no not quite, i waited for an approval email from them for almost a week but i didn't hear a single word from them, not an email, text or phone call. so i decided to contact bluesnap through the live chat and i explained the issue to them and i was told my application got declined. declined for what? i asked. You know what they told me? absolutely nothing. This company don't even have a proper kyc in place. it's absolutely rubbish. They didn't even try to know me or my business, They didn't ask for business documents, identification documents, Nothing! they just declined my application for no reason. I signed up as a registered business by the way but i still got declined. Do better bluesnap.read more
Reviewed on 2021-04-28T14:27:43
My experience integrating Bluesnap into a SaaS marketplace wasn't great.
- Docs are well-organized except for reports and insights of the platform's seller.Developing a seller dashboard with Bluesnap's API is a mess.
- Support, Bluesnap's strong point by far. Always available for any questions with a quick phone call.
I'm deeply thankful for the support team.
The deal-breaker is payout fees and the lack of transparency until you switch to production and making real transactions.
Payouts on Bluesnap are not on demand.
As the owner of a platform, you have a couple of options to present your sellers, only automatic payouts: Monthly, weekly, or daily.
For wire transfer payouts for your sellers, Bluesnap commission's $20. What if I want my seller NOT to wait for an entire month to get paid?
I want my sellers to be paid weekly, fast. That's crucial in today's competition. My sellers will be commissioned $80 (!!) monthly if all goes well. That's an incredibly high fee. That's a fee that no seller on any marketplace will want to pay.
Right, if the seller earns $2000, that's a relatively cheap fee. But in reality, most sellers don't make that amount on online marketplaces.
The results, almost two months of testing and integrating, went to waste.
Now I need to figure out how to act next.
How could Bluesnap have become an absolute winner?
- Be more transparent with your fees.
- Add on-demand payout for sellers/vendors.
- Payout fee will not permanent amount but a percentage of what the seller earns.
- Trim and straightforward seller report API.read more
Dear all,I like to terminate my…
Reviewed on 2021-01-20T13:15:26
Dear all,I like to terminate my contract,what ever never have ordered.
Sudesh
poor service and dictatorial laws
Reviewed on 2020-10-20T00:03:32
Unfortunately, poor service and dictatorial laws about an experience, stay away. The best payment gateway in the world is stripe unchallenged,but unfortunately not all countries support, while I watched bluesnap videos you think they have come to change for the better, but in reality they are just liars who came with their dictatorial laws and impose them as they like and refuse Covering young people, even if you work legally, they may refuse to cover your site however they like. These people use our money to accumulate wealth and yet they deal with us with this dictatorship and these complications, at first glance you think they are good but they are just arrogant, especially arrogant stacyread more
Reviewed on 2020-09-23T13:16:21
Worst company ever
Applied for a payment getaway around 4 days ago and I didn't hear from then after I contacted live chat they said my application was rejected.I ask them a reason the answer was, sorry we don't know WHAT A JOKEread more
I have been trying for days 2 days now…
Reviewed on 2020-09-12T19:19:50
I have been trying for days 2 days now to get them to contact me and nothing. no success.I have used different email address no luck.read more
Glad they rejected my company after reading these reviews
Reviewed on 2020-09-08T16:22:49
Apparently music is not accepted in their program but since these reviews claim they are scams,I’m glad they rejected me. I definitely won’t do any business with them again. They better remove my data.read more
$40,000+ WITHHELD FOR A YEAR+
Reviewed on 2020-08-21T17:49:32
I have worked with BlueSnap for 2 years now. It has been nothing but HEADACHES. We have processed well over $3,000,000+ in revenue.BlueSnap has ZERO interest/care in their clients. They change fees, withhold payments indefinitely, set reserves with any % they see fit and communication is AWFUL. Every time my account balance has gone negative I have always driven revenue through it.
They have withheld over $40,000+ from me now for a year!!!! Out of the blue Aug 2019 they contacted me saying we need to withhold $40,000. I asked if they could take increments so I could cover payroll, expenses etc. What do you think they said? NO
They wanted to and they did take $40,000 within a weeks time frame from me for a "safety net".
They send me 0 updates on when it will be released. every single time I have to be the one following up asking for updates.
All BlueSnap cares about is themselves. Its a company that has made 0 technical improvements in 2+ years I have used them, same dashboard, same everything. It's a hole in the wall feeling with them. They do not care about your business and certainly do not care about your financial flow within your business. All they want is to charge high fees, withhold your money and make sure they get theirs.
Terrible business relationship.
Not a single member of their staff even tried building a relationship. Very dry.
1/10 ratingread more