Review (August 2025)
139.36M
Estimated Revenue
1.18M
Website Visitors
1.6/5
Trustpilot Score
What do we know about Bonhams?
What is Bonhams's Revenue?
Bonhams's estimated revenue for 2024 is $139.36M.
What does Bonhams do?
Bonhams is a privately owned international auction house. Founded in 1793, it is one of the world's largest and most renowned auctioneers of fine art and antiques, motor cars and jewellery.
What are the monthly traffic metrics for Bonhams?
6/mo Traffic Growth
-0.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
1M
Time on Site
2.6Mins
Pages per Visit
4.0
Bounce Rate
61%
How fast is Bonhams growing?
Bonhams has grown by -4.1% in the last 6 months according to SimilarWeb.
How do people interact with Bonhams?
Last month, Bonhams received 1M visitors who spent an average of 2.6 minutes on the website and visited 4.0 different pages per session. Overall, 61% of people bounce on the first visit.
How do people find Bonhams?
339.3k people (29%) visit Bonhams directly. 661.9k (56%) people search for them in Google. Whereas, 74k (6%) discover Bonhams through Facebook, Reddit, and YouTube. 32.3k (3%) visitors come from Bonhams's email newsletters. Finally, 6.2k (0.5%) people come from affiliates and or paid referrals.
Who uses Bonhams?
Bonhams's top market is the United States and they receive 361.4k (30.7%) people.Then the 2nd is United Kingdom with 338.9k (28.8%).The 3rd is is France with 74.8k (6.4%).
Traffic Growth (last 6 months)
What are Bonhams's ads on Google?
Google Ads
Bonhams Fine Jewelry - Bonhams Auction House
https://www.bonhams.com/departments/JWL/
Bonhams sell the finest quality gemstones, and can help you sell your jewelry at auction. Jewelry auctions held live and online in London, New York, Hong Kong and Los Angeles.
Keyword: auctions jewelry
Bonhams Auction House | Expert Appraisal Service
https://www.bonhams.com/
Specialists in Fine Art & Antiques. Bonhams - Auctioneers since 1793.
bonhams.com - Bonhams Auction House - Expert Valuation Service
https://www.bonhams.com/
Top-tier International Auctioneers. Register to Bid or Sell at Bonhams. Online Bidding · Professional Advice · Regular Valuation Clinics · Complimentary Valuations
Jewellery Auction In New York | Antiques, Auctions, Appraisals
https://www.bonhams.com/locations/NYS/
Experienced valuers around the globe supported by over 50 specialist departments. Online Bidding. Regular Valuation Clinics. International auctioneers. Complimentary Valuations. Professional Advice.
Bonhams Auction House | Antiques, Auctions, Appraisals
https://www.bonhams.com/
Top-tier International Auctioneers. Register to Bid or Sell at Bonhams. Regular Valuation Clinics. Professional Advice. Online Bidding. Complimentary Valuations.
What do Bonhams's customers say about them?
Review Score
1.6/5
Total Reviews
32
Info
Bonhams5 Star
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4 Star
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3 Star
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2 Star
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1 Star
100.0%
Read reviews that mention
Andrew Patrick
Poor, poor service
Reviewed on 2021-05-17T13:56:17
These people think they are very special, furthermore, they think their customers are below them.They will speak to you as though you are something from their shoe bottom. There are far better auction houses, even the Elite ones such as H&H were a much better experience. Spoke to me like a client, not a peasant.
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Scott Frager
Terrible support
Reviewed on 2021-04-16T09:52:01
Well, I got caught up in the Bingham’s customer NO service. Purchased an item at auction two weeks ago.Was required to pay for item and freight by wire. Paid immediately. I’ve inquired about status of order several times and via email and phone. No response from company. Terrible service.
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Richard Dell
All the one star reviews of this place…
Reviewed on 2021-03-22T16:39:09
All the one star reviews of this place are spot on. My bad though, since I know how they are yet I continue to bid there.Their outrageous shipping fees
continue to amaze me. The latest: A maybe 5 oz vase that went for around 3K is costing me $200 to ship 10 miles from Manhattan to Brooklyn!!!! Seriously, I have had significantly more expensive items shipped from much further away for a lot, lot less. I'm sorry, but there's no reason for Bonhams to fleece their customers. They should be thankful people are still bidding during these uncertain times. Oh well, fool me once...
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john smith
Buying from these Elites come with some…
Reviewed on 2020-11-30T12:00:48
Buying from these Elites come with some disadvantages. Such as their noses stuck squarely in the air should you approach them with perceived problems or queries.They will even snigger between theirselves at you should you become agitated at their looking down upon you as if you were vulger compared to their perceived extremely high status in this existence. I have purchased a fair bit from them, but they are the eventual certain winners with their astronomical fees. Do not buy unseen, they will sell you a vehicle that does not even run, yet as in my case, I was not made aware of that fact, but the live bidders were. Just avoid. H & H speak to you like an equal, there is no comparison within the two auction houses.
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Gianna Craviotto
Worst customer service ever
Reviewed on 2020-10-22T21:41:14
Worst customer service ever.
The only reason I have gone back a few times to this organization is because my Father worked for them years ago,when it was Butterfields and Butterfields. It was a professionally run organization then with people who were competent and valued their clients. Wow, has it ever changed since the business was sold. As respect for my Father, I did as he asked and I contacted them. He is 93 years old and remembers the way it used to be, so that is why he has remained loyal to them. They truly do not deserve his business and his loyalty.
The first time my Father and I went for a valuation of some fine art, we showed up with a various collection of paintings. The expert in that department was quite arrogant and a bit condescending. He inferred that a few of the paintings that we brought in were supposed forgeries from people who were signing the name of famous artists of works of art that were fairly well known. Interesting, since these paintings had been purchased at auction when it was Butterfield and Butterfield's years ago. Okay, he's the expert, so we walked away feeling like we were wasted his time and I swore I would never return based on the dismissive feeling we got from him.
Fast forward to present. So once again, my Father asks me to reach out to Bonham's because he has various fine jewelry and Asian art he would like to sell. Here we go again. I dreaded the task, but did it anyway.
I contacted Bonham's to get a jewelry valuation for auction. To be fair, I did receive a call, and was asked to submit photographs so that she could send them to the appropriate experts. It's been 3 weeks now, and 3 follow up emails later to her and no response. I asked in my last email to her that if the items did not meet the selling standards of Bonham's, I would understand, but to please give me the courtesy of a response to let me know so that I could move on. No reply. I am not surprised in the least.
Lastly, I sent another email to another department to ask for an auction valuation for some Asian Art. Two emails later and no reply. I only did that because my Father remembered this person from years past. He was hopeful she would remember him and reply. Nope. Not the case.
I don't know why they run ads in the Chronicle about selling your art at Bonham's and provide email addresses to the specialized departments. These folks do not reply. Maybe they are over worked? Maybe they are short staffed? Maybe they just don't care?
In any event, this is it for me. Based on all of the reviews I have read on this site, every single person has similar complaints and I whole heartedly agree with the one star ratings.
I hope the company will take these complaints to heart and truly make an effort to turn things around. Customers deserve better than this. A little respect and courtesy goes a long way.
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alex
Bad Customer Service
Reviewed on 2020-10-19T21:07:25
I bought six Japanese woodblock print triptychs at a Bonhams auction in New York in July 2020.I immediately transferred the price, and shortly afterwards I received an offer for shipping. Bonhams wanted $ 470 without telling me the name of the company. I wanted to find my own freight forwarder. Bonhams only answered all emails after a reminder and even refused to just put the woodcuts in an envelope. Bonhams was absolutely uncooperative. I was constantly dealing with other people there. It was only when I was worn down after weeks and finally accepted the absolutely outrageous offer that everything went quickly. I bought Japanese woodblock prints from various art dealers in the US and never paid more than $ 100 for shipping. I can only warn everyone to buy from Bonhams
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Simon
DODGY. AVOID AT ALL COSTS
Reviewed on 2020-10-16T17:23:49
I assumed the Bonhams name attached to Bonhams MPH would give me confidence. They’d advertised a car with a rating of 9/10 yet the service cost £12,000 for a 2007 Bentley.It’s not like I was buying off eBay. I asked the director to pay £9000 and he said ‘too bad it’s buyer beware as it’s an auction’. Legal action awaits. AVOID THEM AT ALL COSTS.
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Luke Krause
Appalling customer service
Reviewed on 2020-08-08T06:58:43
Appalling customer service, they won't even submit your bid if there website malfunctions,(which seems to be an problem for them). They won't allow you to join online auctions at times? Why? Overall I certainly wouldn't sell things through them as they are generally only interested in a quick sale. As for buying, they seem unhelpful if you try to forward a decent offer or ask questions about an item before an auction. On the other hand they will answer emails when you've actually paid for everything, but may ingnore you otherwise. This place may need fair trading to investigate to be perfectly honest. I couldn't say for sure, but I have met dealers that warned me not to bother and to just use eBay lol.
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