Review (April 2024)

Big savings on hotels in 120,000 destinations worldwide. browse hotel reviews and find the guaranteed best price on hotels for all budgets.

4B

Estimated Revenue

369.6M

Website Visitors

1.6/5

Trustpilot Score

What do we know about Booking.com?

Estimated Revenue (2020)

$4B

Total Funding

$15.5M

Total Employees

14000

Founded

1996

Industry

Internet

Last Funding Date

Series B Sep 2012

Location

Amsterdam, Netherlands

About

Booking.com: Book a hotel on Saint Lucia online. Hotels from budget to luxury. Good rates. No reservation costs. Read hotel reviews from real guests.

Social Links

Alexa Ranking: 133

What is Booking.com's Revenue?

Booking.com's estimated revenue for 2023 is $4B.

What does Booking.com do?

At Booking.com, we're not just a platform for booking accommodation – we're the technology that makes travel easier. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. We make it easier for everyone to experience the world.

What are the monthly traffic metrics for Booking?

6/mo Traffic Growth

137.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

370M

Time on Site

8.7Mins

Bounce Rate

32%

How fast is Booking growing?

Booking has grown by 61.5% in the last 6 months according to SimilarWeb.

How do people interact with Booking?

Last month, Booking received 370M visitors who spent an average of 8.7 minutes on the website and visited 8.0 different pages per session. Overall, 32% of people bounce on the first visit.

How do people find Booking?

174.5M people (47%) visit Booking directly. 133.2M (36%) people search for them in Google. Whereas, 5.2M (1%) discover Booking through Facebook, Reddit, and YouTube. 8.4M (2%) visitors come from Booking's email newsletters. Finally, 1.9M (0.5%) people come from affiliates and or paid referrals.

Who uses Booking?

Booking's top market is the United States and they receive 35.9M (9.7%) people.
Then the 2nd is United Kingdom with 30M (8.1%).
The 3rd is is Germany with 28.9M (7.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Booking's ads on Google?

Google Ads

Booking.com

https://www.booking.com/

Best Price Guarantee. Choose From a Wide Range of Properties Which Booking.com Offers. Search Now! Find What You Need At Booking.Com, The Biggest Travel Site In The World. Read Real Guest Reviews. 24/7 Customer Service. Get Instant Confirmation.

Booking.com - Official Site‎

https://www.booking.com/

Book in 85,000 destinations across the world. Booking.com's official site. No Booking Fees · Get Instant Confirmation · We speak your language · Free Cancellation Types: Hotels, Apartments, Villas, Hostels, Resorts, B&Bs

Booking.com | Official Site‎

https://www.booking.com/

Booking.com’s Official Website! Book at over 2,562,000 hotels online. We speak your language. Save 10% with Genius. 24/7 Customer Service. Hostels. Best Price Guarantee. Motels. Secure Booking. Bed and Breakfasts. Read Real Guest Reviews. Villas.

Cheap Hotels: Booking.com - Lowest price guarantee‎

https://www.booking.com/

Over 1,522,000 hotels worldwide. Secure Booking · 24/7 Customer Service · Get Instant Confirmation · We speak your language

Cheap Hotels: Booking.com - Lowest price guarantee‎

https://www.booking.com/

Over 1,442,000 hotels worldwide. We speak your language · Get Instant Confirmation · Free Cancellation · 24/7 Customer Service

What do Booking's customers say about them?

Review Score

1.6/5

Total Reviews

23545

Info

Booking.com

[email protected]

+31 20 712 5600

Amsterdam

5 Star
15.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
80.0%
Read reviews that mention
Rocio M

Booking.com absolute SCAM

Reviewed on 2021-03-12T02:52:31

Booking.com it’s an absolute SCAM , they list hotel prices at a very low price and when you do your reservation they charge you 50%more from the listed price...don’t get excited using this website. It’s easier to deal with the hotel directly.Also the wording they use it's incorrect when they do their listings...example beach view room and there is not beach view in the room. Booking.com es un absoluto ENGAÑO, ponen precios de cuartos a precios con descuentos y cuando te envian la confirmación es el precio que te dieron mas el 50%...no te emociones cuando veas su pagina en internet. Es mucho más fácil contactar el hotel directamente. También usan palabras como vista frente a la playa.... y cuando llegas a el hotel .... no hay vista a la playa del cuarto que reservaste.
read more
ALESSANDRO MIALE

Time consuming for easy refund

Reviewed on 2021-03-10T10:13:03

I had a reservation with Boooking for January 1st in an hostel. Arriving there the Hostel was all full.I have contacted Booking and after a couple of hour they found me an hotel on the opposite side of the town. I have requested a refund, and the customer service agreed, but I did nnot see any money for more than one month. I have re contacted them and they said the receipts I sent were not enough. I had to contact the Hotel and ask for the copies of the receipt. I g^have provided them to Booking but did not get any answer for weeks. Finally I have received a refund but much lower than what was agreed/expected.
read more
A Saga

What happens here with your credit card

Reviewed on 2021-03-09T14:28:39

I made a reservation, they charge it in my credit card. Minutes later they call me saying the place is not available anymore,offering another place. I said I m not interested, they gonna give my money back in 7-12 days and I can't use my credit card to make another reservation with booking.
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samantha gallimore

CANNOT TRUST! NEVER ever AGAIN!

Reviewed on 2021-03-08T21:05:33

SHOCKING! we booked with them! told the kids! booked the time off of work! Sat and looked forward to it..BOOKING.COM CANCLED FOR NO REASON!!after over a week! so it seems they can “just like that” at anytime!!! Cancel! we WILL NEVER TRUST THEM AGAIN (you dont have a holiday anymore! ) no sorry. FACT: if you would have known how much hope just booking it had given us! my 6 & 8 year old are in tears! its so abundantly clear that booking .com cancelled “our holiday”put £800 on top and are now advertising it on there site for more, money!! having been a very critical situation this year... this WAS, as much as we deserve a medal for what we’ve been through this year, sadly the only holiday we could afford! you Should be utterly “Ashamed” of yourselves!! Even Robin Hood robed the rich to give to the poor..BOOKING.COM do it the other way round! THEY OFFER “NO Guarantees” on their website! (So WHY BOOK WITH THEM then? ) I most certainly will not be! Definitely not to be trusted ...ever.
read more
Etienne Loots

Very Bad service

Reviewed on 2021-03-08T17:03:55

Guest booked through booking.com to stay in my Guest House and booking.com send me a email that the payment is not successful.When the Guest arrives we could not give him the room because the payment does not reflect in my account and booking.com also told me the payment did not go through. The Guest was so upset and gave my Guest House a very bad review. BOOKING. COM TOLD ME THEY CAN'T HELP ME. NOW THEY CAN FEEL HOW IT FEELS TO GET A BAD REVIEW FOR NONSENSE
read more
Claire Chapman

Two missed calls from a mobile number

Reviewed on 2021-03-08T15:01:37

Two missed calls from a mobile number. I phone back and a man is saying he has booked my flat through booking.com and wants to know how to get in.I explained I am not with booking.com anymore and he should get his money back from them. I also explained I have left a bad review on trustpilot and reported booking.com to the police. Booking.com are crooks.
read more
Paul Smith

Ok after.a nightmare of having to…

Reviewed on 2021-03-08T14:10:26

Ok after.a nightmare of having to change dates myself during covid chasing a credit note for a future stay..the hotel has now gone bust.. tried to contact booking.com... all i get is no refunds no refunds.... Follow uk law your not above it.... If you pay for a service you do not receive your entitled to a refund or alternative or equal service... No no no these cranks think they are above the law cancelling when they feel like it double booking rooms not good enough... you end up doing all the chasing around when a problem comes up.. they are not interested... Zero stars is to much
read more
Jane Housley

YOU DO NOT OWN MY GÎTES

Reviewed on 2021-03-08T13:35:16

I have my 2 holiday cottages listed with them, but they think they own these properties themselves.They change my advert, and them deny doing so. They are rude, incompetent and useless. Property no 1297713
read more

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