Review (August 2025)

Save on car rentals when you plan your trip with budget car rental. enjoy the best deals, rates and accessories.

5.59M

Estimated Revenue

4.67M

Website Visitors

1.6/5

Trustpilot Score

What do we know about Budget Rental Car?

Estimated Revenue (2020)

$5.59M

Total Employees

26

Founded

1958

Industry

Telecommunications

Location

Chester, United States

About

Budget Rental Car: Save on car rentals when you plan your trip with Budget Car Rental. Enjoy the best deals, rates and accessories.

Social Links

Alexa Ranking: 9651

What is Budget Rental Car's Revenue?

Budget Rental Car's estimated revenue for 2024 is $5.59M.

What does Budget Rental Car do?

Budget Rental Car is a telecommunications company based out of 1301 Chester Pike, Chester, Pennsylvania, United States.

What are the monthly traffic metrics for Budget?

6/mo Traffic Growth

-2.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

5M

Time on Site

4.5Mins

Bounce Rate

39%

How fast is Budget growing?

Budget has grown by -32.7% in the last 6 months according to SimilarWeb.

How do people interact with Budget?

Last month, Budget received 5M visitors who spent an average of 4.5 minutes on the website and visited 3.0 different pages per session. Overall, 39% of people bounce on the first visit.

How do people find Budget?

1.3M people (28%) visit Budget directly. 2.5M (55%) people search for them in Google. Whereas, 90.8k (2%) discover Budget through Facebook, Reddit, and YouTube. 410.5k (9%) visitors come from Budget's email newsletters. Finally, 52.7k (1.1%) people come from affiliates and or paid referrals.

Who uses Budget?

Budget's top market is the United States and they receive 4.3M (92.3%) people.
Then the 2nd is Canada with 71.8k (1.5%).
The 3rd is is Mexico with 28.8k (0.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Budget's ads on Google?

Google Ads

Budget® Car | Official Site - Budget® Car Rental

https://www.budget.com/en/offers/us-offers/35-off-car-rental

Book A Daily Car Rental With Budget®. Book Direct & Save. Want to take a vacation this summer? Budget® Has Rentals with Up to 35% Off with Pay Now. 24-7 Roadside Assistance. Flexible Cancellations. 3000+ Locations Worldwide. Last-Minute Car Rentals.

Budget® Car | Official Site - Wherever You Need to Go

https://www.budget.com/en/offers/us-offers/35-off-car-rental

Budget® Has Reduced Rates At Neighborhood Locations. Book with Budget® for our Best Rates. Pay Now & Get Our Lowest Rates. Trust That Budget® is Committed to Keeping Everyone Safe. 3000+ Locations Worldwide. Flexible Cancellations. Book Direct and Save.

Budget® Car Rental | Save Big | Our Lowest Rate Guaranteed‎

https://www.budget.com/en/home

Prepay & Save Up To 35% And Get Our Best Rate Guaranteed. Reserve Today! 3000+ Locations Worldwide. 24-7 Roadside Assistance. Pay Now & Save Up To 35% Types: SUV, Standard, Full Size, Passenger Van, Compact, Minivan, Standard Convertible. 333 Adams Street

Budget.com: Official Site - Save With The Best Car Deals‎

https://www.budget.com/en/home

Book Budget Online Now & Get Huge Savings. Rent Today. Pay Now & Save Up To 35% · 3000+ Locations Worldwide · 24-7 Roadside Assistance Types: SUV, Standard, Full Size, Passenger Van, Compact, Minivan, Standard Convertible 333 Adams Street, Ny Mariott @ Br

Budget.com - Budget® Car | Official Site - Local Car Rental

https://www.budget.com/en/offers/us-offers/budget-worry-free-promise

Save on Daily Car Rental Rates In Your Area. We've Got You Covered. Make Your Car Rental Now & Save up to 35%. Pay Later & Cancel Any Time. Enhanced Vehicle Cleaning. 3000+ Locations Worldwide. 24-7 Roadside Assistance. Flexible Cancellations. No Change Fees.

What do Budget's customers say about them?

Review Score

1.6/5

Total Reviews

1916

Info

Budget Car Rental
5 Star
15.0%
4 Star
5.0%
3 Star
0.0%
2 Star
10.0%
1 Star
70.0%
Read reviews that mention
Kolton Steward

HORRIBLE

Reviewed on 2021-05-22T09:53:07

I rented a car from Budget rent a car in Houston back on April 24, immediately I noticed damage to the rear bumper of the vehicle and scratches throughout.I contacted a worker for a pamphlet to document the damage as I had done in the past with other car rental companies, but was told they did not do this at budget. When I got on the highway en-route to my destination I discovered the cruise control did not work on the vehicle, so I called budget. After being on hold for 30 minutes (as was the case with every call I made to them) I was told that I could either continue with it or transfer it out at another location. I chose to continue because I was only on vacation for 2 days and didn't have time to drive out of my way to get a different rental car. Upon returning the car I notified them that the cruise was not working and they stated they would look at it. I once again called budget and they agreed to give me $50 off my rental for the issue. Fast forward to this week, I received a letter in the mail stating that I owed them over $2,000 in repairs for the Cruise and the front and rear bumper. The damage to the bumper was under the hood, and would have been impossible for me to cause without completely damaging the front end, and as stated before the cruise didn't work the entire time I had the vehicle. I contacted them to dispute the claim and customer service refused to help in any way. They would transfer me to dead lines, and I would have to wait on hold for 30 minutes again until talking to someone who would ultimately transfer me to another dead line. They have not provided any proof that I caused any damage to the vehicle and I have the proof I did not cause it yet they consistently are refusing to help. So far my only option has been to contact my bank and make sure they do not allow Budget to take money from my account which they have agreed to do based on the proof I provided them. If I could give less than 1 star I gladly would, this business is a disgrace, and seeks to take advantage of their customers.
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flemming andersen

Charge me for a small dent I did not make..

Reviewed on 2021-05-21T07:49:39

Rented a car for a weekend and didn't have any accidents or was close to other cars or people,since we went to a summerhouse at a remote location. The day after I returned the car I was charged almost a 100 Euros for a small dent in the license plate(invisible to the regular driver). I tried to write and call the customers service to explain that I did not make the dent, but they did not return my calls or emails. Two days later the money was withdrawn from my account, without my accept. This is the type of car rental experience you do not want to bother your life with.
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Lila Wilson

Budget rental car where if you have a…

Reviewed on 2021-05-21T01:12:19

Budget rental car where if you have a disability they will not make a reasonable accommodation for you to rent a convertible with them.I was on the phone with them for an hour talking to a customer service rep trying to get information about they types of hand controls they offer and to see if they could accommodate me. I was told I would have to make a reservation and wait to be contacted by someone in the disability services department. Some lady from the disability services department called me and told me that I could rent a Jetta or a SUV (which costs way more). Eventually she told me she would have someone else call me. A male called me the next day and told me that he had to talk to his mechanics and see what they could do. He called me back the next day and told me that the mechanics told him they are not able to provide hand controls in the mustang convertibles because of the air bags they put in the new mustangs (it takes all of 30 seconds to disable the airbags in order to install the hand brake that I need). I told him that what I am requesting is not an unreasonable accomodation (last time I checked that is what the American Disabilities Act is for) they send me an email stating that my reservation has been cancelled! In conclusion 3 hours of my time wasted on the phone for a company that clearly doesn't care about their customers even the ones that were going to pay over $700 for a rental car! Apparently because I am disabled I'm not supposed to be able to enjoy the same fun vacation experiences as non disabled people! I just wanted to drive the bridge to the Keys in Florida in style!
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Actrid Arroyo-Bradley

Highly disappointed with Budget Car…

Reviewed on 2021-05-20T13:02:08

Highly disappointed with Budget Car Rental. I made my reservation not even 24 hours ago and because Ipaid for my reservation in advanced and had to cancel my reservation that was not going to be utilized until August 31 and September 3, I am being charged $50 for each cancellation. However, those who do choose to pay later and in person are not assessed any fees. The prepaid policy needs to be revised because it’s misleading. It doesn’t mention that even if your reservation is months in advanced you’ll still be charged $50 to cancel. It mentions “You will incur a $50 processing fee if you choose to cancel a prepaid reservation 24 hours prior to the rental pickup time.” (Budget prepay policy-) My reservation was cancelled 90 days prior. None of representatives were helpful they all quoted the policy and hung up or ended the online chat. They lost out on nothing. Never have I experienced this with any rental company being a Military member who’s traveled quite a bit. I will not be doing business with Budget/Avis ever again.
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Julia Cavanaugh

long line and false cleaning charge

Reviewed on 2021-05-20T10:15:32

The rental line was 2 hours long, once we got the car it smelled like smoke, we returned the car and were charged 250 for cleaning a month after our trip,we are now in a credit card dispute over that charge
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Robert Anthony

I rented a small SUV in Los Angeles and…

Reviewed on 2021-05-17T20:43:57

I rented a small SUV in Los Angeles and Budget was less than forthcoming about their charges.I reserved a car online and was given a price of $541.43 for 8 days. High, but OK I ate the price. When I returned the car my final bill was $628.93 with these extra charges: 11.11% Concession Recovery Fee 52.10 Fuel Service 71.92 VEH LICENSE RECOUP 1.80/DY 14.40 ________________________________________________I was charged $71.92 for a few gallons. I used less than 1/4 of the tank. Budget has seen the last of me. __________________________
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Archie Evans

I rented a car at MSP Airport in St…

Reviewed on 2021-05-16T19:51:50

I rented a car at MSP Airport in St Paul Minnesota for 4 days. The attendant never mentioned anything about a security deposit,just charged me 391.00 for the rental. Brought the car back less 8 gallons (1/2 tank). Budget charged me $9.99 a gallon for the gas, total bill was $107.00 when the average price in St Paul was about $2.79. Never Again! Budget will rip you off with a smile.
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Efua Obeng

I waited more than an hour for the…

Reviewed on 2021-05-15T17:58:41

I waited more than an hour for the rental bus to pick me up. I had to walk to the other side of LAX because the Budget bus kept passing me.Once I got to budget there was yet another considerable weight; clearly they’re understaffed. And my car smelled like smoke!
read more

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