Review (August 2025)

Century 21 stores announces the legendary brand will be back

380M

Estimated Revenue

126.17k

Website Visitors

1.9/5

Trustpilot Score

What do we know about Century 21 Stores?

Estimated Revenue (2020)

$380M

Total Employees

1100

Founded

1961

Industry

Retail

Location

New York, United States

About

Century 21 Stores: Shop at Century 21 for shoes, clothing, jewelry, dresses, coats and more from top brands with trendy styles. Enjoy free shipping on orders of $75+!

Social Links

What is Century 21 Stores's Revenue?

Century 21 Stores's estimated revenue for 2024 is $380M.

What does Century 21 Stores do?

Find out why Century 21 Stores has been a NYC icon for more than 50 years. C21 is loved by celebs, stylists and fashion insiders for designer brands at amazing prices. C21 has incredible deals for the entire family. Find European designer dresses, suits and luxury shoes and handbags, along with beauty and home at select stores and online at C21Stores.com. We are headquartered in Downtown Manhattan with corporate offices in Secaucus, NJ. Store locations in New York include Downtown Manhattan, Lincoln Square, Brooklyn, Queens and Long Island. There are three stores in New Jersey: Paramus, Morristown and Jersey Gardens in Elizabeth. Century 21 Department Store opened its first store outside of the New York Metro area in Philadelphia, PA and continues to expand in new markets, including Sawgrass Mills, FL. For more, follow Century 21 Department Store on facebook.com/century21stores and @Century21stores on Twitter and Instagram.

What are the monthly traffic metrics for C21stores?

6/mo Traffic Growth

-84.10%

All Time Traffic Growth

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Monthly Hits

126k

Time on Site

1.8Mins

Bounce Rate

74%

How fast is C21stores growing?

C21stores has grown by -35.1% in the last 6 months according to SimilarWeb.

How do people interact with C21stores?

Last month, C21stores received 126k visitors who spent an average of 1.8 minutes on the website and visited 2.0 different pages per session. Overall, 74% of people bounce on the first visit.

How do people find C21stores?

30.5k people (24%) visit C21stores directly. 81.1k (64%) people search for them in Google. Whereas, 4.5k (4%) discover C21stores through Facebook, Reddit, and YouTube. 466.6 (0%) visitors come from C21stores's email newsletters. Finally, 2.8k (2.2%) people come from affiliates and or paid referrals.

Who uses C21stores?

C21stores's top market is the United States and they receive 84.6k (67.1%) people.
Then the 2nd is Georgia with 5.6k (4.5%).
The 3rd is is Brazil with 4.9k (3.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are C21stores's ads on Google?

Google Ads

Century 21 Stores | Every Day Is Black Friday‎

https://www.c21stores.com/

Shop the Season's Best and Get CENTURYCASH w/ Every Single Order $100. Get Started Today. Save on Seasonal Finds to Everyday Essentials at New York's Best Kept Secret. Shop Now! Free Shipping Over $75. Get C21 Exclusives. Shop New Arrivals.

Century 21 Clearance Sale | New Reductions Up to 85% Off‎

https://www.c21stores.com/

Save on Seasonal Finds to Everyday Essentials at New York's Best Kept Secret. Shop Now! From Everyday Essentials to Seasonal Apparel & Accessories from the Designers You Love. International Shipping. Shop & Get Rewarded. Amazing Prices Guaranteed. Shop Gi

Century 21 Stores | Up To 65% Off Designer Brands‎

https://www.c21stores.com/products/trk-wrld-famous-tee-juicy-couture-1

Mens, Womens, Kids & Home Designer Brands At Amazing Prices. Free Ship On $75+ Shop Gift Cards From $25. Earn C21Status Rewards. Amazing Prices Guaranteed. Get C21 Exclusives. Curations @ Next Century. In-Store Price Matching. Insider Finds. Shop New Arri

Century 21 Stores | Free Shipping On Orders $75+‎

https://www.c21stores.com/products/trk-wrld-famous-tee-juicy-couture-1

Save Up To 65% On Men, Women, Kids & Home Designer Brands. Order Now. Premium Department Store In the US. Serving Since 1961 In Retail Business. Get C21 Exclusives. Curations @ Next Century. Shop New Arrivals. Free Shipping Over $75. Insider Finds. 445 Al

Longchamp | Free Shipping On Orders $75+ | c21stores.com‎

https://www.c21stores.com/categories/handbags-accessories-shop-all-handbags

Shop Wallets, Satchels, Le Pliage, Clutches & More. Up To 65% Off Retail Prices. Amazing Prices Guaranteed. designer brands. Get C21 Exclusives. Shop & Get Rewarded. free shipping $75+ Shop Gift Cards From $25. 65% off top brands. Look At Trending Product

What do C21stores's customers say about them?

Review Score

1.9/5

Total Reviews

51

Info

Century 21 Department Stores
5 Star
5.0%
4 Star
0.0%
3 Star
10.0%
2 Star
0.0%
1 Star
85.0%
Read reviews that mention
Joan Mclean

DO NOT SHOP AT THIS STORE

Reviewed on 2021-01-22T21:13:25

DO NOT SHOP AT THIS STORE - I WISH THERE WAS AN OPTION FOR "0" STAR - THE STORE DOESN'T EVEN DESERVE "1" STAR: Century 21 at Mall of Georgia,USA. Customer service is the worst. They sell defective clothing and when you go back to complain or ask for an exchange or refund, they refuse to exchange or give your money back. My teenager son bought a black jeans just yesterday, he wore the pants the same day and going into the car, the crutch of the pants opened up all the way to below his knee. We tried to return the pant, same day, and the store manager refused to exchange or return our money. In the past, on numerous occasions, we experience the worst customer service. I will never ever again shop at this store and will make sure my coworkers, family and friends stay away. Owner needs to do better hiring or change your store policy. I have never had a damaged item that I bought refused by any store. Come on! This doesn't make sense.
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Tet

This store is a flat zero or -10 if it’s available

Reviewed on 2020-09-23T18:53:54

This store is a flat zero. Customer service is the major drawback. The rep that handles my call was rude and dropped the line without saying goodbye all while I was still talking.Never have I encountered such. Another negative is their processing time, which alone takes 7-10 business days, excluding Saturday. So by the time you get your order, at least two weeks have passed. Slowest ever. I called 9/23/20 at 2:32pm Which lasted, including the hold time, for about 9 minutes.
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Dom Hawk

Avoid, Avoid,Avoid.

Reviewed on 2020-08-30T12:30:45

Wish I could give 0 stars. Ordered a top online and was sent the incorrect design.Subsequent emails have been replied to by a robot and are getting me nowhere. Never mind that the product photos are flat out misleading. Wish I'd read the other reviews before giving these crooks my business.
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Yiseth

Normally i would give a 4 or 5 star…

Reviewed on 2020-08-13T18:02:00

Normally i would give a 4 or 5 star rating but due to my experience today...i give it a 1......so,i'm on the line in the Westbury store.....once i get to the register....the cashier starts commenting on the pricing of the items i picked....well....she like one of the items and asked me if there were more....i told her yes there were a couple more left and they were upstairs.....so she proceeds to tell me to get her one....so i politely tell her maam i'm in a bit of a hurry to get back to work....she lashes out and tells me "oh i'm working too...are u going to get me the item?"....at this point i told her absolutely not!......very unprofessional of her to ask a customer to get her an item...i can give the name of the person if needed...and i have the receipt as well to identify the cashier....i will be calling Century 21 department store in Westbury....
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Emma Ehrenkranz

They didn’t have any bathing suits and…

Reviewed on 2020-07-31T17:13:29

They didn’t have any bathing suits and the worker I believe her name was cece said that there were
Dmitry DM

Civil rights offense

Reviewed on 2020-07-17T03:28:14

This is for store in paramus Very rude security guard and complete chaos on shelves Mandatory maskpolicy regardless that i have negative test in hand dated today and health condition preventing me to wear a mask makes me to forget that this store exists.
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Kelly Marie Welch

So disappointed

Reviewed on 2020-07-13T12:08:56

still waiting for order on 4th March 2020, no one awnsers emails, took my money and nothing,been waiting 4 months for parcel. I'm so not happy with Century 21 store. Scammers is polite!! Please stop not use on site
read more
Disappointed

Would give 0 stars if I could

Reviewed on 2020-06-10T18:26:35

Would give 0 stars if I could. I’ve shopped at Century 21 since 1977. Yes, on occasion they have great buys,however, once they have your money that’s it. They have no idea about customer service and I don’t think that they care. That said, they should just have a sign saying “All Sales Final” so as to discourage ‘expectations’. I wouldn’t give them a dollar if they were having a ‘fire sale’ tomorrow. I’d rather pay more and be valued as a customer than pay less and be treated as a nuisance. That’s all.
read more

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