Caremark Review (April 2026)
Get the home care services you need with our personalised care at home services. Our health care services provide the best quality of care in the UK.
Get the home care services you need with our personalised care at home services. Our health care services provide the best quality of care in the UK.
What is Caremark's Revenue?
Caremark's estimated revenue is $826M.
What does Caremark do?
Get the home care services you need with our personalised care at home services. Our health care services provide the best quality of care in the UK.
The clue is in the word "care"
Caremark Twtm looked after our mums needs up to 20/5/25 for a few years. They looked after her after her dementia diagnosis. Every member of the team, both the carers and the managers pulled their weight to make this stage in mums life as comfortable as possible. Their care ranged from her daily care to liasing with hospitals and GPs and keeping us in the loop. No complaints. Quite the opposite. A very conscientious group of people all round.
Great company to work for
Great company to work for. Very supportive and the work is enjoyable.
I have had Care provided in my home…
I have had Care provided in my home from Caremark Bristol for past 4 years. They have some excellent carers especially Ella who has been my main carer and is excellent. She really is compassionate, caring and gets to know your needs really well. I would also recommend Hilary and Tracey who are great carers. They have a lot of new staff that still require a lot of training and learning to understand clients needs. They provide weekly timetables which is really helpful.
Caremark basingstoke cared for my…
Caremark basingstoke cared for my mother in an emergency situation whilst my dad who is her full time carer was hospitalised due to ill health. The care package was arranged the same day as our enquiry and the care was immediate. The whole team were amazing and I had no concerns that my mother was well cared for everyone went above and beyond. I would highly recommend the team to care for you loved ones. Excellent value for money
been working for caremark for nearly 2…
been working for caremark for nearly 2 years… excellent management team and carers. all give our 100% to our clients to give them the best care they deserve. such a rewarding job, inside and out. seeing the clients smiley faces makes are day knowing we’re are looking after them and making them happiest the best w can
Couldn’t even turn up
Couldn’t even turn up! Used them for less than a week due to shear incompetence. Started couldn’t find the house, then going at 8:30pm for what should have been 5pm visit. Proceeding to scare my grandmother, not even an apology. More concerned about we got the local managers mobile than the lack of care they were providing. Emailed and now told they won’t speak to me as I was never the one who arranged them. Totally useless. Wouldn’t trust to look after a goldfish let alone another human.
This is my honest opinion from start to…
This is my honest opinion from start to finish. I want to make people aware of my mum’s experience with this care service. Unfortunately, it was a nightmare from beginning to end. The way the care coordinator, care coordinator , treated my mum was absolutely appalling. She lacks professionalism, patience, and basic manners. When working with vulnerable people, compassion and communication are essential — and sadly, this was not shown. Care coordinator made an agreement with my mum that she could pay her direct payments monthly, but once my mum was locked into the contract, she suddenly changed it to weekly payments. My mum asked several times for the written agreement to confirm monthly payments, but it was never sent. This felt misleading and unfair, especially as my mum is disabled, not working, and lives on limited income. The care itself was very poor. Many of the carers who attended had little experience, communication was extremely difficult, and some were rude and disrespectful. One carer broke my mum’s window and never apologised. Another repeatedly refused to give my mum her morning personal care, saying she “doesn’t get paid overtime.” That is completely unprofessional and takes away a person’s dignity. On another occasion, a carer put a whole toilet roll down the toilet, almost blocking it — again, showing a lack of basic common sense or care. When we raised these issues with the coordinator, her response was always defensive. Instead of addressing the problems, she blamed my mum, saying the issue was that she was “going overtime.” My mum is disabled and needs full support — overtime is not something she can control. This agency has shown a complete lack of accountability, empathy, and professionalism. They seem more focused on money than the wellbeing of their clients. The management fails to take responsibility, often siding with carers regardless of their conduct, and hires people who cannot communicate effectively in English. Overall, this was the worst care experience we’ve ever had. I strongly advise anyone considering using Caremark Hammersmith & Fulham to think twice. Vulnerable people deserve kindness, patience, and quality care — none of which were shown here.
Not recommended
I was given the contact details of this company by a reputable respite care centre in relation to the care of an elderly member of my family. I called them twice and left two messages with a woman from their office who, on both occasions, promised to ask her manager to return my calls but, after over a week, I still have not heard from the manager. The first time I called, the woman told me her manager was very busy and would call me back. Having not heard from them for a few days, I called again and the same woman said she was going to call me to give me an update and that she was going to remind her manager to call me. It’s been over a week now, and I still haven’t heard from the manager. This is not a good sign and a good start.
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