Review (August 2025)
Travel cheap with cheaptickets. earn cheapcash on select flights and save up to 50% off select secret bargain hotels. why delay? search & book today!
10k
Estimated Revenue
2.61M
Website Visitors
1.2/5
Trustpilot Score
What are the monthly traffic metrics for Cheaptickets?
6/mo Traffic Growth
-9.10%
All Time Traffic Growth
Create Free Account
Monthly Hits
3M
Time on Site
3.7Mins
Pages per Visit
4.0
Bounce Rate
43%
How fast is Cheaptickets growing?
Cheaptickets has grown by 81.5% in the last 6 months according to SimilarWeb.
How do people interact with Cheaptickets?
Last month, Cheaptickets received 3M visitors who spent an average of 3.7 minutes on the website and visited 4.0 different pages per session. Overall, 43% of people bounce on the first visit.
How do people find Cheaptickets?
1.3M people (50%) visit Cheaptickets directly. 1.2M (45%) people search for them in Google. Whereas, 14.7k (1%) discover Cheaptickets through Facebook, Reddit, and YouTube. 33.2k (1%) visitors come from Cheaptickets's email newsletters. Finally, 28.4k (1.1%) people come from affiliates and or paid referrals.
Who uses Cheaptickets?
Cheaptickets's top market is the United States and they receive 2.3M (90.1%) people.Then the 2nd is Canada with 49.1k (1.9%).The 3rd is is Mexico with 20.2k (0.8%).
Traffic Growth (last 6 months)
What are Cheaptickets's ads on Google?
Google Ads
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What do Cheaptickets's customers say about them?
Review Score
1.2/5
Total Reviews
328
Info
Cheaptickets5 Star
5.0%
4 Star
0.0%
3 Star
5.0%
2 Star
0.0%
1 Star
90.0%
Read reviews that mention
Hefziba Reid
ALERT
Reviewed on 2021-05-21T12:24:25
ALERT, ALERT!!! Do not use cheaptickets, stay away from this agency. 2021. I bought a ticket,they send me confirmation about my flight United and all the details. When i went to the airport they say, they couldnt find the reservation, (are you serious) i called cheaptickets, they told me many excuses but they didnt fix the problem and United was asking me to pay xtra money to flight that day and i said not because i already had my ticket paid. I lost my flight and i am still fighting my refund. I am 73 years old and they didnt care i was there super early, they left me waiting for nothing. Evite comprar sus ticketes en esta agencia. Compre mi boleto y cuando fui al mostrador me dijeron que no podian encontrar mi reserva. Los llame y me dijeron miles de excusas y no me arreglaron en problema. Perdi mi vuelo y aun sigo peliando mi dinero de vuelta.
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Lawrence Wayne
We purchased a ticket for over $1000 2…
Reviewed on 2021-05-13T20:35:43
We purchased a ticket for over $1000 2 years ago, paying so that we could change, alter or get a refund if necessary.
We are still awaiting our money/refund 2 years later.But it is not just the money, it’s their despicable conduct and complete waste of dozens of hours that they should be ashamed of.
Last March 2020,after numerous calls during which we would be often on and off hold for up to 2 1/2 hours, we were told that we would get the refund within “three weeks”. When that didn’t happen we called again by mid or late April and were told “it’s coming within the next two weeks”. This year we have called no less than 25 more times and have been promised call-backs, email responses within 24 hours and more. NOTHING!! Lie after lie after lie!
We have been lied to dozens and dozens of times by this dirty company. From their website to their automated call system, all of it is designed to not only not provide customer service, but to actually go to lengths to harm and intentionally waste additional time, rather than ever even beginning to actually attempt to address their customers valid issues.
And again, this is Expedia Group: Exact same websites, same lame call system - AND THE SAME DIRTY, CRIMINAL CONDUCT INVOLVING FRAUD AND BOLD-FACED THIEVERY!
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Karla
I am giving cheaptickets.com a 1 star…
Reviewed on 2021-05-04T19:23:48
I am giving cheaptickets.com a 1 star because zero is not an option. Cheaptickets may work to book flights under simple circumstances,but god forbid life happens (which almost always does) and a refund/credit, reschedule or other circumstance is needed. To make use of a credit with this company, be prepared to wait on hold upwards of 4 hours. Also, do not fall for the "call back queue" option, you'll never get a call back (tried on multiple occasions). I had no choice but opt for holding on the line for what was said to be a 2 hour wait that turned out to be 3 before someone came on the line. Once I got on the line with someone, they spoke to me for a few minutes, pulled up some information and as soon as I asked for clarification and/or breakdown of difference in cost the guy (not gentleman) hung up. So, here goes...another 4 hour wait to try to reach another agent, start all over again and hope he/she does not disconnect the call, as there is no accountability to poor customer service, there is no one who will care about customer issues. The guy who hung up will never have to deal with his lack of customer service and can arbitrarily hang up on any call he doesn't feel like working as there is no consequence. This company is trash as it pertains to customer satisfaction. Save your time and money and use someone else.
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gold
Cheap ticket customer service is…horribly managed.
Reviewed on 2021-05-03T01:12:45
Cheap ticket customer service is horribly managed, they canceled one way my flight with no reason,no explanation. How can I use my return ticket if my original flight has been canceled. It is a very difficult to reach them, I need to wait for 4 hours to be answered. InJanuary I had a bad experience too, they booked my flight to a different city.
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Chris Thailand
Took a while but they came through
Reviewed on 2021-04-19T11:05:30
We booked three tickets to Japan last year but, seeing how the COVID crisis was developing decided to cancel.Cheap Tickets advised us, in an email, to hold on for a further few weeks as if the airline cancelled the flight we would be eligible for a full, not partial, refund.
We held on, the flight was cancelled, and the refund was promised.
It took nine months for the refund to be made, in full, directly to a bank account not to the purchasing card. But here’s the thing. Despite taking forever the money was refunded in full. Despite the phone number never being answered they answered every email I sent and furthermore sent an email to say that things were being processed every couple of weeks as a way of showing we had not been forgotten in the system.
We have used Cheaptickets several time to fly to Japan and Europe and this was the first problem we encountered and it was, eventually, settled in our favour during a time when the whole industry was collapsing around us. I had no real expectation that the money would be returned, expecting instead bankruptcies and broken promises, and was delighted when we received our money back.
It took a long time but they held our hand and reassured us throughout. I think they did ok by us.
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Nick Aguilar
Avoid Booking with Cheap Tickets!
Reviewed on 2021-04-16T22:03:19
Had a credit for Alaska Airlines from 2020 cancellation due to covid. Booked a flight in 2021 only to find out that after receiving a flight confirmation number,and were at the airport that we had been cancelled off both the to and from flights.
There were no flights available out that day that was less than 1900 dollars for two people to fly from Phoenix to Seattle.
No charges were billed to my card and the 292.40 credit that was supposed to be there for me to use disappeared.
Now I have to dispute the room charges I booked, the rental car fees I never got to use, and try again to get back the flight credit that disappeared from Cheap Tickets website six days ago.
They told me they were going to escalate the case, but so far has not called me.
NEVER again will I book a flight on this Mickey Mouse POS website.
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Customer POOLE
POSSIBLE FRADULENT USE OF IATA LOGO CHEAP TICKETS
Reviewed on 2021-04-14T01:23:53
I have contacted IATA today, as they display IATA LOGO on their websites. This is the text of the communication.
A company I booked airline tickets with in March 2020,has consistently refused to pay a partial refund they have agreed to. The flight was cancelled as advised by them. The company involved is cheaptickets (thailand)
However this company is brandishing the IATA logo, claiming it is an 'AFFILIATE MEMBER' OF IATA.
The company's headquarters are in Amsterdam, The Netherlands. It has many other connected websites around the world, all their sites display the IATA logo.
It has consistently failed to refund passengers for airline tickets, some of which the airlines have refunded to the 'Cheap Tickets' over the last year.
My questions are:-
Is Cheap Tickets an affiliate member of IATA?
If is not, how can you stop Cheap Tickets, in it's various forms from displaying your logo, and asserting it is an affiliate member?
Cheap Tickets operate through a range of websites.
cheaptickets (hk) HONG KONG
cheaptickets (th) THAILAND
cheaptickets(nl) NETHERLANDS
cheaptickets (de) DENMARK
cheaptickets (ch) SWITZERLAND
cheaptickets (be) BELGIUM
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JC W
This is not a legitimate business
Reviewed on 2021-04-09T06:24:28
This is not a legitimate business. None of the customer service numbers work (740)233-0140 is disconnected,(855)983-4672 voicemail box full not able to leave a message. Contact us link does not work and the website link goes to GoDaddy. Not able to cancel or get a refund. Do not use this website: Cheapflightfares. Email receipt lists company as TravelNTickets also illegitimate and no customer service. Total scam. Will not refund $2598.02 for three reservations: 798073,799062,799080. How can you reach them to change a reservation or cancel the purchase when there is no customer service number that works? Investigate Cheapflightsfares and TravelNtickets so no one else is scammed and ripped off.
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