Review (April 2024)

The leading itsm software tool with proven business results, shorter implementations, and simpler licensing models. low-code workflow automation at its best

117.5M

Estimated Revenue

60.89k

Website Visitors

3.2/5

Trustpilot Score

What do we know about Cherwell Software?

Estimated Revenue (2020)

$117.5M

Total Funding

$234.21M

Total Employees

500

Founded

2004

Industry

Computer Software

Last Funding Date

Other May 2019

Location

Colorado Springs, United States

About

Cherwell Software: The leading ITSM software tool with proven business results, shorter implementations, and simpler licensing models. Low-code workflow automation at its best

Social Links

Alexa Ranking: 196315

What is Cherwell Software's Revenue?

Cherwell Software's estimated revenue for 2023 is $117.5M.

What does Cherwell Software do?

Cherwell empowers organizations to improve service experiences and automate workflows using data that stretches across contexts and business units. The result is meaningful and measurable digital service transformation, delivered faster. Cherwell improves service experiences across the entire organization through integrated, adaptable technology. Whether addressing customer needs and desires, demonstrating a determination to solve problems, or making a commitment to tell the truth, smarter service is what transforms functional teams into phenomenal ones. Cherwell was founded on the notion that service comes first. And effectively managing service experiences is vital in helping organizations adapt faster, saving precious time and resources. We are a growing company with offices in the US, Europe, and Australia.

What are the monthly traffic metrics for Cherwell?

6/mo Traffic Growth

-29.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

61k

Time on Site

1.8Mins

Bounce Rate

63%

How fast is Cherwell growing?

Cherwell has grown by -38.6% in the last 6 months according to SimilarWeb.

How do people interact with Cherwell?

Last month, Cherwell received 61k visitors who spent an average of 1.8 minutes on the website and visited 2.0 different pages per session. Overall, 63% of people bounce on the first visit.

How do people find Cherwell?

15.8k people (26%) visit Cherwell directly. 43.2k (71%) people search for them in Google. Whereas, 242.6 (0%) discover Cherwell through Facebook, Reddit, and YouTube. 0 (0%) visitors come from Cherwell's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Cherwell?

Cherwell's top market is the United States and they receive 26.5k (43.6%) people.
Then the 2nd is India with 4.7k (7.7%).
The 3rd is is Canada with 3.1k (5.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Cherwell's ads on Google?

Google Ads

Cherwell.com | Cherwell Software | Official Website‎

https://www.cherwell.com/

Service Desk Software for the Modern Enterprise ITIL Compliant · Flexible Licensing · Codeless Configuration · Reduced TCO, Better ROI Industries: Healthcare, Finance, Higher Education, Retail, Government

2019 Gartner MQ for ITSM | Hot Off the Press | cherwell.com‎

https://pages.cherwell.com/ar.gartner-magic-quadrant.html

Vendor viability, competitor strengths & cautions. See how your ITSM vendor compares!

Cherwell Service Management - Transform Your IT Service Desk

https://pages.cherwell.com/demo.request-a-demo/

Streamline Business Processes & Boost Operational Efficiency with Cherwell CORE. Cherwell is a Leading IT Service Management Platform Trusted by Customers Worldwide. Faster Time to Value. Codeless Configuration. Reduced TCO, Better ROI. ITIL Compliant.

Compare The Top ITSM Solutions | 2018 Gartner Magic Quadrant‎

https://pages.cherwell.com/ar.gartner-magic-quadrant.html

Expert Opinions on The Top ITSM Software Vendors. Get The Free MQ Report Today! ITIL Compliant. Reduced TCO, Better ROI. Codeless Configuration. Faster Time to Value.

The Latest ITSM Tools Report | Vendor Strengths & Cautions‎

https://pages.cherwell.com/ar.gartner-magic-quadrant.html?utm_source=google&utm_medium=cpc&utm_campaign=ga-alpha-bizible-itsm-us-ca&utm_content=da_18q4_ar_gartner_magic_quadrant&utm_term=itsm tools&_bt=355795981620&_bk=itsm tools&_bm=e&_bn=g&_bg=70256747726&gclid=EAIaIQobChMIo7j8_Jmv5AIVBA6RCh1ZzwZkEAMYAyAAEgLpYvD_BwE

Use Gartner's Expert Insight to Compare Top IT Service Management Tools. Download Now! Vendor Viability, Competitive Strengths, & Cautions. See How Top Vendors Compare! Get A Demo. Integrated Technology.

What do Cherwell's customers say about them?

Review Score

3.2/5

Total Reviews

1

Info

Cherwell Software
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Perseus

Impossibly difficult to use products

Reviewed on 2018-08-07T00:17:32

Impossibly difficult to use products. Cherwell ticketing has cost me 10+ hours and I still can't findthe tickets I am being emailed about.
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