Review (October 2024)

中華航空新增定期航班前往奧克蘭與青島。中華航空前往台北(桃園、松山)、上海(浦東、虹橋)、東京(成田、羽田)等地，均提供當地兩個機場的服務選擇，中華航空提供多樣國際線航班選擇與超值機票價格， 您可經由台灣與全球及中國大陸接軌

5.6B

Estimated Revenue

739.91k

Website Visitors

3.4/5

Trustpilot Score

What do we know about China Airlines?

Estimated Revenue (2020)

$5.6B

Total Employees

1100

Founded

1959

Industry

Airlines Aviation

About

China Airlines: China Airlines engagiert sich für optimalen Flugkomfort und Sicherheit und freut sich, Sie an Bord begrüßen zu dürfen.

Social Links

What is China Airlines's Revenue?

China Airlines's estimated revenue for 2023 is $5.6B.

What does China Airlines do?

Founded: December 16, 1959 Stock listed: February 26, 1993 Registered capital: NTD 54,209,846,500 160 destinations in 29 countries/districts, as of 30 JUN, 2019

What are the monthly traffic metrics for China-airlines?

6/mo Traffic Growth

-20.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

740k

Time on Site

8.3Mins

Bounce Rate

36%

How fast is China-airlines growing?

China-airlines has grown by 49.3% in the last 6 months according to SimilarWeb.

How do people interact with China-airlines?

Last month, China-airlines received 740k visitors who spent an average of 8.3 minutes on the website and visited 7.0 different pages per session. Overall, 36% of people bounce on the first visit.

How do people find China-airlines?

350.2k people (47%) visit China-airlines directly. 286.6k (39%) people search for them in Google. Whereas, 5.6k (1%) discover China-airlines through Facebook, Reddit, and YouTube. 5.5k (1%) visitors come from China-airlines's email newsletters. Finally, 159.7 (0.0%) people come from affiliates and or paid referrals.

Who uses China-airlines?

China-airlines's top market is the Taiwan, Province of China and they receive 426.3k (57.6%) people.
Then the 2nd is United States with 105.1k (14.2%).
The 3rd is is Malaysia with 31.9k (4.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are China-airlines's ads on Google?

Google Ads

China Airlines - Best Flights | Best Fares & Flexible Dates‎

https://www.china-airlines.com/us/en

Amazing Promotions Great Deals. Search & Book Your Flight. Low Airfares Online. Innovative Services. The Most Comfortable Seat. Flexible Flights. Options: Round/One Way Trip, Multi-City/Stopover.

Keyword: taiwan airline

China Airlines Business Class - Enjoy up to 20% Discount Fares‎

https://www.china-airlines.com/us/en/discover/promotion/current-offer/premiumbusiness?utm_source=asc&utm_medium=paidsocial&utm_campaign=fy16-q4ticketsalespromo-dec-display

from LA, SF, NY and Honolulu to Asia. Sales ends 12/31/16. Visit to Learn More. SkyTeam Alliance · Earn With Dynasty Flyer Self-Print Boarding Pass: china airline

Keyword: china-airlines.com

China Airlines - Best Flights | Search & Book Your Flight‎

https://www.china-airlines.com/us/en/discover/promotion/current-offer/NAR/LABORDAY2019

Amazing Promotions Great Deals. Best Fares & Flexible Dates. Low Airfares Online.

Keyword: tickets to korea

Low Airfares Online | China Airlines - Best Flights‎

https://www.china-airlines.com/us/en/discover/promotion/current-offer/NAR/LABORDAY2019

Amazing Promotions Great Deals. Best Fares & Flexible Dates. Innovative Services. Flexible Flights. The Most Comfortable Seat.

Keyword: cheapest flight to korea

China Airlines - Best Flights | Search & Book Your Flight‎

https://www.china-airlines.com/us/en/discover/promotion/current-offer/NAR/LABORDAY2019

Amazing Promotions Great Deals. Best Fares & Flexible Dates. The Most Comfortable Seat. Innovative Services. Low Airfares Online. Flexible Flights.

Keyword: japan ticket

What do China-airlines's customers say about them?

Review Score

3.4/5

Total Reviews

22

Info

China Airlines
5 Star
42.1%
4 Star
10.5%
3 Star
0.0%
2 Star
0.0%
1 Star
47.4%
Read reviews that mention
Felix

Good

Reviewed on 2021-04-13T00:15:40

+refund policy (never had problem to change etc.) +very friendly support -food (mostly not so good)
Jacob S

Do not touch with a 10ft pole.

Reviewed on 2021-02-15T15:47:04

Worst airline experience I've ever had. Uncomfortable seating, no designated seating so was placed several rows away from girlfriend on her first long haul flight.On first flight TV set also did not even turn on, and was asked to move even further away to a new seat to use one of the entertainment systems. Genuinely racist staff rude towards me and my family (being from Filipino descent). I have flown to many different countries with many different airlines, and you could not pay me to use China Air again- let alone visit China
read more
Julie Torrey

So grateful for our full refund

Reviewed on 2021-02-07T20:24:30

We have not actually flown with China Airlines yet, but I’m awarding five stars for the way they fully,and fairly promptly, refunded our family’s airfares - for a big holiday we’d planned in April 2020, but then COVID-19 reared its ugly head all around the world. Meanwhile, anyone who booked with our national carrier (Air New Zealand) has been left with a whole lot of credit - no refunds were given! So grateful that you did the honourable thing China Airlines, and we will definitely rebook with you again when the time is right.
read more
Matthew

Trustworthy service in the time of covid

Reviewed on 2020-10-04T11:32:28

I can't review an actual fight, unfortunately, but I can review some excellent service in the time ofcovid. I emailed China Airlines customer service to confirm that if the carrier cancels a flight due to covid 19 that they would refund the fare. I was attempting to fly from the UK to Australia, so I know how unlikely that is to go ahead right now. I also bought a Business Class ticket (improves your chances of getting into Australia at the moment), which is not in my budget, so I wanted to have some guarantee. They promptly responded to confirm that I could get a refund of any unused tickets and I bought. In the next week or so the flight was cancelled / postponed twice, and each time China Airlines let me know straight away. Then finally the schedule from Taipei to Brisbane changed in a way that was incompatible with the Heathrow to Taipei schedule, given I can only transit for 8 hours in Taipei. After emailing customer service and understanding the dilemma and that no service would be available until next year, I applied for a refund, which I received in my bank account days later. The quick turnaround with no fuss meant that I'm at least able to attempt to shop for an alternative using the same funds. I would love to fly with China Airlines in future once we return to some normality. I think they're the only airline I trust with my money right now, and it's just a shame that the Australian government's Draconian measures mean I can't make use of their services.
read more
Taddy McAuley

Fantastic refund policy

Reviewed on 2020-06-05T18:09:46

Fantastic refund policy. Had to cancel my Japan and Taiwan holiday that has been delayed by Covid-19.My full refund within two days. No quibble and they put the European Airlines to shame. Will be flying with China Airlines soon. Well done China Airlines
read more
Kayleigh

Super customer service and refund policy

Reviewed on 2020-03-26T21:31:44

We haven’t actually been able to fly but had flights booked with China Airlines (via Opodo unfortunately)that are impacted by COVID-19. We have other impacted bookings with tour providers and other airlines including BA, yet China Airlines are the only provider who offered us a fuss free refund, no arguments and even phoned us when we flagged we were having problems. Unfortunately we’re unable to get the refund as Opodo aren’t giving it to us (or even contactable) despite being authorised to by China Airlines. But I’ve been very pleasantly surprised by China airlines customer service and refund policy, one of the few companies we’d book with again after all this!
read more
Ness Hudson

Australia to London, great flights.

Reviewed on 2020-03-13T18:09:00

Just flew from Australia to London with this airline. Great flights, cabin crew were fantastic.No problems at all with the whole experience. Would definitely book again.
read more
Albert Watts

Business Class

Reviewed on 2020-02-18T11:23:25

Business Class Great Experience Great Flight Great Airline China Airlines I had the pleasure of flyingwith china airlines on the 1 Nov 2019 from Gatwick to Brisbane flying business class,the service was excellent stopping in Taipei the lounge at Taipei was very good had a shower and the service first class from all china airlines staff the service on the plane was outstanding excellent and my return journey on 26 Jan 2020 was as good as the service on the flight to Australia first time flying with China Airlines will definitely fly with china airlines again i can not speak highly enough of all china airlines staff how Professional and helpful they were even the customer service people help me get air miles on to my Dynasty Card I would recommend china airlines to all if you haven't giving them a try DO IT i don't think you will be disappointed Well done thank you for a great experience Albert Watts
read more

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