Review (August 2025)

Shop the hottest styles and trends from cool jewellery & hair accessories to gifts & school supplies. free delivery available based on your order spend. shop claire's today

7M

Estimated Revenue

4.28M

Website Visitors

1.5/5

Trustpilot Score

What do we know about Claire's?

Estimated Revenue (2020)

$7M

Total Employees

6100

Founded

1960

Industry

Retail

Location

Hoffman Estates, United States

About

Claire's: Shop the hottest styles and trends from cool jewellery & hair accessories to gifts & school supplies. Free delivery available based on your order spend. Shop Claire's today

Social Links

Alexa Ranking: 18627

What is Claire's's Revenue?

Claire's's estimated revenue for 2024 is $7M.

What does Claire's do?

Claire's was founded in the 1960's with the merging of 2 fashion accessory retailers in Chicago, US, and by 1992 we had over 1,000 stores in the US. Fashion proves to have no borders, as our amazing growth has continued with stores in over 47 countries globally and continued growth internationally. Today, Claire's has over 3,000 stores and we're the number 1 ear piercer in the world, piercing on average 3 million ears a year – fulfilling our mission to be the preferred global destination for fun fashion accessories. So take a moment to find out more about us. We are confident that you'll understand why we truly love what we do at Claire's. We believe Claire's represents a "Girl's Best Friend" and a favorite shopping destination for teens, tweens, and kids. Claire's target customer is a girl between 3-18 years old with a particular focus on a core demographic of girls between 10-14 years old. According to our estimates, we have over 95% brand awareness within this target demographic in our largest markets. Claire's now has a presence in 47 countries through the 2,720 company operated Claire's stores in North America, Europe and China, and 414 franchised stores in numerous other international geographies. Our Icing brand targets a young woman in the 18-35 year age group with a focus on our core 21-25 year olds who have recently entered the workforce. This customer is independent, fashion-conscious, and has enhanced spending ability. We believe that expansion of our Icing store base both in existing and new markets over time presents a significant opportunity to leverage our core merchandising, sourcing and marketing expertise to cater to a wider demographic.

What are the monthly traffic metrics for Claires?

6/mo Traffic Growth

5.60%

All Time Traffic Growth

Create Free Account

Monthly Hits

4M

Time on Site

3.6Mins

Bounce Rate

49%

How fast is Claires growing?

Claires has grown by -8.0% in the last 6 months according to SimilarWeb.

How do people interact with Claires?

Last month, Claires received 4M visitors who spent an average of 3.6 minutes on the website and visited 3.0 different pages per session. Overall, 49% of people bounce on the first visit.

How do people find Claires?

1.1M people (27%) visit Claires directly. 2.9M (69%) people search for them in Google. Whereas, 77k (2%) discover Claires through Facebook, Reddit, and YouTube. 22.3k (1%) visitors come from Claires's email newsletters. Finally, 67.8k (1.6%) people come from affiliates and or paid referrals.

Who uses Claires?

Claires's top market is the United States and they receive 2.4M (55.2%) people.
Then the 2nd is United Kingdom with 889.9k (20.8%).
The 3rd is is France with 331.6k (7.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Claires's ads on Google?

Google Ads

Claires.com | Claire's© Official Site | Order In Time For Christmas‎

https://www.claires.com/us/

The latest fashion styles & trends, available now online. It's at Claire's! Hurry and Shop Now Before December 15th To Guarantee Delivery With Standard Shipping. Shop Gifts for All. The Cuddliest Toys Around. Sign Up for 20% Off. Shop Unicorn Accessories.

Claires.com - Claire's Official Website‎

http://www.claires.com/us/?

Cutting-edge fashions in jewelry, accessories & makeup. Shop now! School essentials · Create A Wishlist · Gift Wrap Your Items · No Hassle Refunds Categories: Jewelry, Accessories, Clothing, Beauty, Hair Products…

Back to School Shopping - Up to 30% Off Back to School

https://www.claires.com/us/whats-hot/back-to-school/

Shop Claire's for smart school essentials. You'll be fully equipped & ready to turn heads! Start the school year like you mean it! Save big on stationary, bags, tech gear, and more! Everyday Deals. Earring Experts. Ear Piercing Available. Exclusive Online Offers.

Claires.com - Earrings At Claire's© - Shop The Hottest Trends

https://www.claires.com/us/jewelry/earrings/

The Latest Fashion Styles & Trends, Available Now Online. It's At Claire's! Get free shipping on orders over $30 or buy online and pick-up in select stores! Ear Piercing Available.

Keyword: claires earrings

Claires.com | Jewelry at Claire's© | Shop our great range today‎

https://www.claires.com/us/jewelry/

The latest fashion styles & trends, available now online. It's at Claire's! Earring Experts · No Hassle Refunds · 30 Years Experience · Free In-Store Returns Types: Jewelry, Hair, Beauty, Tech, Bags, Home Decor, Stationery, Fashion

What do Claires's customers say about them?

Review Score

1.5/5

Total Reviews

315

Info

Claire's
5 Star
10.0%
4 Star
10.0%
3 Star
0.0%
2 Star
0.0%
1 Star
80.0%
Read reviews that mention
Astrid Rivera

The online store sucks

Reviewed on 2021-05-09T16:46:04

The online store sucks, they are scammers, things do not reach me and I do not have the refund and when I want to send a Gmail it appears that the user does not exist,I asked for it from Mexico
read more
Claribel Fierro

Horrible experience

Reviewed on 2021-05-07T16:53:21

Horrible, Terrible Online purchases experience. I will give them ZERO. After hours looking for a gift and finally making some selections ...I input my credit card information... then they told me that I was getting a by text... It didn’t happen but the items are removed from shopping cart .! Outrageous
read more
Connie Westphal Sperandeo

Worst in store experience ever!

Reviewed on 2021-04-26T17:47:36

Honestly, I would like to give them zero stars. Took my girls to Lakeside Shopping Center and we stopped at Claire's since I had rewards coupons.However, the 3 ladies behind the counter barely knew how to work the register, much less honor the coupon on my email. One girl said she wouldn't honor the coupon since there was no 2 digit code, the other girl didn't say anything and the girl ringing up my girls products didn't know anything about anything. They were all so nasty and rude, I decided not to buy anything and my 7yr old started crying cause she didn't understand why the girl wouldn't give us our stuff. I called the next morning to speak to the manager and it was the same girl that was nasty to us. I called Corporate and I was told to order online and I was uh no, I am not paying you one penny.
read more
Kristin Smart

ear piercing

Reviewed on 2021-04-24T19:55:39

I took my daughter to get her ears pierced. The associate told us to pick out earrings.Never did she say that they were all different prices. When I called to make the appt, I was told it was $30. It ended up being $82! I will not be back!!
read more
Ariana Samuel

So i am not the biggest claires fan

Reviewed on 2021-04-20T04:10:22

So i am not the biggest claires fan. I think they seriously need to retire that piercing gun.However- the earrings they sell you when you get a piercing are surprisingly good quality. I think that if claires made the jewelry they sold to everyone in that quality and price range they would be more respected.
read more
Ly

This is the worst piercing experience…

Reviewed on 2021-04-16T16:53:00

This is the worst piercing experience that we ever had. We literally waited for 100 mins in the end!We were here with a very long queue and therefore one of your staff told us we should come back after 50 mins. However, when we came back after 40mins the staff said we need to queue again. It would just be so much better if your staff could mark down names to ensure people do not have to line up again and again! The staff is rude and totally not efficient at all! It was just a terrible experience and we would definitely NOT come back again!
read more
Laura AndMichael Richter

They deserve zero stars …

Reviewed on 2021-04-13T00:40:16

I would actually like to give Claire’s zero stars. My daughter saved up to buy a pack of 10 rings that she had been admiring for a long time.When the rings arrived, 2 were broken into pieces and 3 others were so big they didn’t even fit on my fingers. They are obviously not children’s sized rings. I emailed Claire’s customer service and Natasha said I could return the rings at my expense. I had already paid $6 for shipping to my house and she wanted me to pay another $6 to ship back. The rings were $10 so that made no sense. I then sent pictures of the broken rings and pictures of the rings that were huge on my 9 year old daughter. She then said too bad, we won’t refund you money or exchange them since the package had been opened. I have now opened a case with American Express and will never ever shop at Claire’s again.
read more
Kirsty

Chocolate fireguard would be more helpful

Reviewed on 2021-04-05T12:01:36

This place does not even deserve one star. Happily take your money. 2 weeks later still havent despatched my items although says 3-5 working days for delivery,more than enough time for my neices birthday. A chocolate fireguard is more helpful than this pathetic customer service team. Disgrace of a service should be taken down to stop taking peoples well earned money. Contact your bank for a charge back people if you dont receive your goods like me. Pointless now my neices birthday has been and gone!
read more

Fastspring

Fastspring is a trusted global full-service saas ecommerce partner for software companies. with fastspring, companies sell more, stay lean, and compete big.... More

Category

Computers Electronics and Technology

Monthly Traffic

1.11M

6.18%

Ad Spend

$56.5k

Chegg

Save $$ on textbooks. rent, buy or sell your books today and get 24/7 homework help when you need it with chegg study and chegg tutors.... More

Category

Science and Education

Monthly Traffic

65.26M

0.41%

Ad Spend

$274.45k

Datanyze

Find and connect with cold sales prospects within minutes using affordable, accurate contact information from datanyze. we're revolutionizing b2b data!... More

Category

Business and Consumer Services

Monthly Traffic

140.29k

336.17%

Ad Spend

$80.64k