Review (August 2025)

Find out how your business can access the chat economy with clickatell's innovative chat solutions.

103M

Estimated Revenue

229.61k

Website Visitors

3.7/5

Trustpilot Score

What do we know about Clickatell?

Estimated Revenue (2020)

$103M

Total Funding

$18M

Total Employees

300

Founded

2000

Industry

Telecommunications

Last Funding Date

Series B Feb 2011

Location

San Rafael, United States

About

Clickatell: Clickatell powers chat commerce by helping you reach and engage customers through SMS, WhatsApp and other social channels.

Social Links

Alexa Ranking: 34136

What is Clickatell's Revenue?

Clickatell's estimated revenue for 2024 is $103M.

What does Clickatell do?

Clickatell is a global leader in Chat Commerce enabling brands to connect, interact and transact with their customers where they are. Clickatell was the first company to enable a web to mobile app from any website in the world, and harnessing over a decade of insight into the complexities of business-to-consumer communications has seen the company evolve to delivering a host of transformative and advanced communications solutions. Today its suite of products includes Clickatell Touch – the personalized, immediate, and intuitive new digital front office set to transform the customer service industry and Clickatell Platform – the powerful, fully scalable communication enabler that allows you to SMS-enable any application, website or system. Founded in 2000 by Pieter de Villiers, Danie du Toit, Patrick Lawson and Casper de Villiers, Clickatell is a pioneer of the SMS messaging gateway industry and one of the largest providers in the world covering 1000+ networks in 220+ global destinations. Clickatell's mission has always been clear: to make it easy for businesses to connect with their customers wherever they are. During its 15 years in the mobile technology industry, it has enabled billions of digital interactions for over 15,000 global brands to secure customer data, improve customer engagement, enable marketing campaigns, and ensure transactional notifications. As a trusted technology partner for companies including WhatsApp, Facebook, Visa, McKinsey & Company and IBM, Clickatell is enabling everyone from start-ups to global enterprises to literally change the world. A privately held company backed with funding by international venture capital firms like Sequoia Capital and DAG Ventures, Clickatell is headquartered in Silicon Valley, CA with presence in Canada, Nigeria, and South Africa. For more information, please visit www.clickatell.com or contact [email protected].

What are the monthly traffic metrics for Clickatell?

6/mo Traffic Growth

17.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

230k

Time on Site

6.9Mins

Bounce Rate

46%

How fast is Clickatell growing?

Clickatell has grown by -12.7% in the last 6 months according to SimilarWeb.

How do people interact with Clickatell?

Last month, Clickatell received 230k visitors who spent an average of 6.9 minutes on the website and visited 7.0 different pages per session. Overall, 46% of people bounce on the first visit.

How do people find Clickatell?

116.4k people (51%) visit Clickatell directly. 100.4k (44%) people search for them in Google. Whereas, 2.6k (1%) discover Clickatell through Facebook, Reddit, and YouTube. 2.3k (1%) visitors come from Clickatell's email newsletters. Finally, 4.2k (1.8%) people come from affiliates and or paid referrals.

Who uses Clickatell?

Clickatell's top market is the South Africa and they receive 73.7k (32.1%) people.
Then the 2nd is Ukraine with 17.7k (7.7%).
The 3rd is is United States with 14.6k (6.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Clickatell's ads on Google?

Google Ads

Send 2Way Text Messages | short codes & long numbers‎

https://www.clickatell.com/products/sms/

Send & receive 2Way text messages to your customers. Free Account. Sign up here. Short Codes. Two-Way SMS Gateway. Fully customizable. Reliable & Scalable. Send Bulk SMS Worldwide. Send or Receive Messages. Easy API Integration. Services: short code, rand

Clickatell SMS Gateway - Free Account Unlimited Testing - clickatell.com‎

http://www.clickatell.com/sign-up/?utm_source=google search&utm_medium=landing pages&utm_content=sign up page&utm_campaign=sign up page&cid=916

Scalable & reliable bulk SMS Gateway. Real-time reporting. Sign Up Now!

Bulk Text Message | Unlimited Free Testing‎

https://www.clickatell.com/sign-up/

Scalable & reliable Bulk SMS Gateway. Easy API integration. Sign Up Now Web-Based Interface · Short Codes · Bulk Texting via API · Bulk Texting Platform · Long Numbers Services: short code, random short code, vanity short code, shared short code, long num

Free account Unlimited testing | Bulk SMS Gateway‎

https://www.clickatell.com/products/platform/

Get great SMS prices for SA networks. Scalable & Reliable Bulk SMS Gateway. Services: short code, random short code, vanity short code, shared short code, long number

Free account Unlimited testing - Bulk SMS Gateway - clickatell.com‎

https://www.clickatell.com/products/platform/

Get great SMS prices for SA networks. Scalable & Reliable Bulk SMS Gateway. Reliable & Scalable · Easy API Integration · Fully customizable Services: short code, random short code, vanity short code, shared short code, long number

What do Clickatell's customers say about them?

Review Score

3.7/5

Total Reviews

75

Info

Clickatell
5 Star
65.0%
4 Star
10.0%
3 Star
0.0%
2 Star
0.0%
1 Star
25.0%
Read reviews that mention
Francisco Brady

Not only is this the most expensive…

Reviewed on 2021-03-05T01:02:20

Not only is this the most expensive company, (180 USD as "Setup Costs") where other do not charge for this at all.The worst is their lack of service. I was trapped into their confusing service process, and then I received a notice form PayPal that my account was charged for 310 USD. Two minutes after I sent an email to this company asking to cancel those charges. They never answered. I continued emailing them, I am not using their service, and still no answer from their part, Please beware. There are other more serious, ethical and cheaper providers than Clickatell.
read more
Masumi Kawamura

Top quality customer service

Reviewed on 2020-09-15T09:29:04

Top quality customer service. I have been speaking with Keanan Haupt and his prompt and clear responses have been awesome.I got in touch as I felt we may have had a big issue but turned out to be easily resolved in the end and I am very grateful. Thank you!
read more
Andrey

Consistently unreliable SMS delivery…

Reviewed on 2020-09-04T11:50:18

Consistently unreliable SMS delivery and non-existent support. We've been having issues for 4 months now.Out of 3 times we contacted support, we received a reply only once. It's been over a month since our latest attempt to contact Clickatell - no response still. Note that they still charge you for undelivered SMS. Save yourself the hassle and look for something more reliable. UPDATE 1: About a month later, someone from Clickatell reached out to tell... that 'due to a processing error on our side your query was not investigate.' and asking for failed message IDs again. Case number: ENSC-135388. Delivery is still failing. UPDATE 2: Someone from Clickatell finally got in touch. They made an effort to resolve the issue and most SMS are delivered now. Upgrading rating to 3 stars. Occasionally SMS still fail, even though the same number could be reached previously. Go figure. UPDATE 3: SMS delivery failing again. We can't trust that Clickatell is delivering our SMS and have to keep an eye on them and do back-and-forth with their support. The only thing we can be confident about is that their billing works - they never forget to charge you, including undelivered SMS.
read more
Ashley

Dominic was very professional

Reviewed on 2020-07-21T13:43:52

Dominic was very professional, genuine and accommodating. I really appreciated his patience and care he showed me.He listened and understood my challenges and then provide easy to understand and implement solutions. He also was a very nice man and I enjoyed our conversation.
read more
Admin Relay

Bradley Cyster

Reviewed on 2020-06-29T09:30:36

service good from Bradley Cyster (Clickatell)
Marek

Paul's help was invaluable

Reviewed on 2020-03-01T10:34:03

Paul's help was invaluable, he researched all avenues and followed each finally getting result that we are so happy about.I need to say that all this happened on weekend including night time call. I can not express how much his help is appreciated he basically saved our life as we have demo on Monday. I was surprised Paul did not leaved or passed the problem to another person he did everything possible to succeed. thank you very much
read more
David

No words, just GREAT service overall!

Reviewed on 2020-02-11T10:02:24

No words, can describe the assistance received! Just great, excellent service! As service provider,the prices are OK, and service is fast sending SMS, and I can't say that there is service down, because in all this year's that I work with them, (since 2008) I never had any problem's.
read more
Johan

Excellent support and customer service…

Reviewed on 2020-02-03T12:31:56

Excellent support and customer service from Michelle Williams.

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