Review (August 2025)
6.59M
Estimated Revenue
94.92k
Website Visitors
4.8/5
Trustpilot Score
What do we know about Crabtree & Evelyn?
Estimated Revenue (2020)
$6.59M
Total Employees
490
Founded
1972
Industry
Cosmetics
Location
London, United Kingdom
About
Crabtree & Evelyn: 首次購物即享9折，滿$500享免運。全新系列、全面呵護包括身體護理、面部保養、潤手霜、家居香薰等英倫生活風格產品。立即體驗 Evelyn Rose、Crabtree、The Gardeners等最新暢銷系列。為您的肌膚保持全日水嫩提亮，獨特香氣令您享受每日Lifestyle，成就您的美肌哲學。
What is Crabtree & Evelyn's Revenue?
Crabtree & Evelyn's estimated revenue for 2024 is $6.59M.
What does Crabtree & Evelyn do?
Currently rebranding and on a mission of exploration and growth, Crabtree & Evelyn is moving in a fresh new direction as a socially-led, digitally-driven company. Our beauty and lifestyle products are sold online around the world, and every collection has a story to tell. Featuring potent ingredients and sensorial textures, we create solution-focused formulas to elevate the every day, from skincare to scent. An exciting time to join us, we're looking to the future while honouring our heritage. Inspired by our original founder Cy Harvey, a wanderlust enthusiast and world traveller, we're working to make connections with people and places from around the globe. Bringing stories home and breathing life into beauty. Just like Cy. #BornCuriousGrownWild is our mantra, and we're fuelled by adventure every day. From ecommerce to exploration, HR to UX, our teams span offices in New York, Boston, Hong Kong and London. We're passionate about what we do and always on the lookout for like-minded people to join us. Ready to join our community of explorers?
What are the monthly traffic metrics for Crabtree-evelyn?
6/mo Traffic Growth
39.30%
All Time Traffic Growth
Create Free Account
Monthly Hits
95k
Time on Site
1.5Mins
Pages per Visit
3.0
Bounce Rate
44%
How fast is Crabtree-evelyn growing?
Crabtree-evelyn has grown by 19.9% in the last 6 months according to SimilarWeb.
How do people interact with Crabtree-evelyn?
Last month, Crabtree-evelyn received 95k visitors who spent an average of 1.5 minutes on the website and visited 3.0 different pages per session. Overall, 44% of people bounce on the first visit.
How do people find Crabtree-evelyn?
32.6k people (34%) visit Crabtree-evelyn directly. 50.1k (53%) people search for them in Google. Whereas, 1.5k (2%) discover Crabtree-evelyn through Facebook, Reddit, and YouTube. 4.3k (5%) visitors come from Crabtree-evelyn's email newsletters. Finally, 3.8k (4.0%) people come from affiliates and or paid referrals.
Who uses Crabtree-evelyn?
Crabtree-evelyn's top market is the United States and they receive 76.6k (80.7%) people.Then the 2nd is Canada with 2.3k (2.5%).The 3rd is is India with 1.6k (1.7%).
Traffic Growth (last 6 months)
What do Crabtree-evelyn's customers say about them?
Review Score
4.8/5
Total Reviews
85
Info
Crabtree & Evelyn5 Star
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Read reviews that mention
Hollie
I was extremely pleased with the…
Reviewed on 2021-04-15T22:24:50
I was extremely pleased with the efficient and kind customer service I received from Marina at Crabtree and Evelyn.I was treated respectfully when I could not navigate the check out process of applying a coupon code and was quickly credited back the discounted amount. Thank you so much Marina!
read more
Jen
I had a problem with the pump not…
Reviewed on 2021-03-28T18:02:59
I had a problem with the pump not working on some lotion. The lotion no longer comes with a pump butthey sent me two new pumps.
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Carla Biddle
+ Experience!
Reviewed on 2021-03-04T16:38:33
The promised 15% discount was credited to me after my order was already completed when I wrote a noteto customer service!
They were kind and efficient!
I love C&E!!
read more
Jennifer Rooney
I have to compliment Nora for her great…
Reviewed on 2021-01-12T00:15:21
I have to compliment Nora for her great customer service. I have enjoyed Crabtree and Evelyn products for many years,but had never ordered on line.
My order arrived with a mistaken item, so I contacted customer service.
Nora handled the issue immediately and sent the correct item within 2 days,
It was so refreshing to see her work ethic and commitment to the company and customers.
Well done Nora!
I will definitely be reordering soon!!
Jennifer Rooney.
read more
Jess Hsieh
Great customer service
Reviewed on 2020-12-30T14:04:38
Crabtree&Evelyn has great customer service. Thanks for Isabel processing my issue quickly.I had problem using my store gift/credit card online after realizing no stores exist anymore. I couldn't find customer contact phone number, but be able to contact them through their FB webpage message. They response very fast, Isabel solved my problem, I be able to use my store card and got C&E product I want (btw, I love their La Source product). Thank you !
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Pam Tresidder
I have been a huge fan of C&E for years…
Reviewed on 2020-12-23T11:18:01
I have been a huge fan of C&E for years and I expected that with such an excellent product-the customer service would likewise be exceptional.You exceeded my expectations. I received an order and one of the tubes of hand cream was crushed- I hated to see all that goodness wasted! But Nora was on it. Not only did I promptly receive a replacement tube, I received a little something extra to try out. Thank you so much. In these rough times that we are living in, it is so nice to be able to deal with kind and reasonable people. That tells me that company must treat their employees in the same way the employees treat the customers-again thank you for going above and beyond.
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Janis Wenner
Thank you, Isabel.
Reviewed on 2020-12-16T15:42:47
Thank you, Isabel for your assistance with my Crabtree & Evelyn Gift Card. I contacted Crabtree &Evelyn to determine the value of a gift card I had for several years Isabel promptly responded and researched the card. Since they do not accept gift cards on the website, Isabel instructed me to place my order, send her the order number and she would refund the value of the gift card against my order. I did so and my gift card balance was refunded immediately. I truly appreciated the prompt and kind service Isabel provided.
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Anna Di Cecco
Thank you to Isabel for the speedy…
Reviewed on 2020-12-13T00:54:19
Thank you to Isabel for the speedy response to my request and thanks for applying the 15% discount,it’s greatly appreciated
read more
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